Épisodes

  • Keys to Success with Leads
    Nov 25 2024

    So, you're ready to hire leads in your dental practice. But do you know what it takes to set them up for success? This episode explores the keys to building a strong leadership team: clarity, trust, and accountability. You’ll learn how to define leadership roles with clear expectations, transition employees from team members to leaders, and integrate external hires into your practice without a hitch. Listen now for insights that will help you strengthen your leadership team and grow your practice!

    Topics discussed in this episode:

    • Challenges of defining leadership roles
    • Setting up your first lead for success
    • How to provide clarity and build an effective leadership team
    • Promoting from within vs. hiring outside leads
    • What true leadership looks like

    Text us your feedback! (please note: we cannot respond through this channel))

    BLACK FRIDAY DEAL - Sign up with no commitment for a monthly plan, just $199/month or get 38% off the annual and get a FREE coaching call with Dr. Steve. Head to www.dphpod.com for more details.

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

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    22 min
  • Lean Management: Strategies to Help Your Dental Office Run Smoothly with Karyn Ross
    Nov 20 2024

    What’s the secret to less stress, more productivity, and happier patients? A new management approach could be the key to transforming your dental practice from chaotic to efficient. In this episode, award-winning author and consultant Karyn Ross introduces the Toyota Way Lean process and explains how to implement its principles to address system breakdowns, proactively prevent problems, and empower your team.

    We discuss why you need a dedicated office manager in your practice, how to effectively train employees, and more strategies to improve workflow and drive growth in your business. Tune in to learn more!

    Topics discussed in this episode:

    • Applying the Lean Process in your dental practice
    • The crucial role of office managers
    • How to train office managers in your practice
    • Common management mistakes in a dental practice
    • How to have difficult conversation with your employes
    • Using Lean principles to improve patient care


    Sign up for Karyn’s 8-Week Dental Practice Manager Training:

    https://www.eventbrite.com/e/dental-practice-manager-training-tickets-1047118047267

    Text us your feedback! (please note: we cannot respond through this channel))

    If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company.

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

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    39 min
  • Make Routine Tasks Meaningful: the Mindset Shift
    Nov 18 2024

    Unlock the secret to transforming your dental practice with a simple mindset shift from being task-oriented to goal-oriented. Wondering how a mere change in perspective can revolutionize your team’s performance and patient satisfaction? This episode promises to help you redefine the purpose of every action in your practice, much like Howard Schultz reimagined the coffee experience at Starbucks. Join Dr. Paul Etchison, an experienced dental coach and practice owner, as he shares insights and strategies that can elevate your dental practice to new heights, encouraging your team to focus on meaningful interactions with each patient.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

    Voir plus Voir moins
    12 min
  • No More Pissed Off Patients
    Nov 14 2024

    Have you ever wondered if setting firm boundaries with patients might actually backfire? Join me, Dr. Paul Etchison, as I recount my personal journey through the tumultuous waters of patient management in our dental practice after deciding to go out of network with Delta. This change was intended to empower our team and eliminate disrespectful behavior, but instead, we faced an overwhelming surge in negative interactions and one-star reviews. Reflecting on these challenges, I question whether our previous, more accommodating approach was better at preserving patient loyalty and harmony.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

    Voir plus Voir moins
    16 min
  • Financial Freedom in 5 Years with Dr. Henry Ernst
    Nov 11 2024

    Unlock the secrets to building a flourishing dental practice with insights from Dr. Henry Ernst, a seasoned practitioner who transformed his vision into reality. Ever wondered how to scale operations smoothly? Dr. Ernst takes us through his journey from being an associate to a successful practice owner, emphasizing the critical role of demographic research and strategic planning in his rapid expansion from five to eighteen operatories. Learn how he navigated the challenges of managing growth, assembling a capable team, and overcoming the initial apprehensions of practice ownership while maintaining a steady cash flow.

    Dr. Ernst highlights the importance of understanding one's "why" in dentistry, inspired by Simon Sinek's teachings, and how a clear purpose can guide professional growth. Tune in to hear about overcoming office politics, empowering team members through innovative methods, and how thoughtful leadership can transform both personal and professional life. Dr. Ernst's narrative offers a powerful testament to the lasting impact of purpose-driven growth in the dental industry.

    Text us your feedback! (please note: we cannot respond through this channel))

    If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company.

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

    Voir plus Voir moins
    43 min
  • Want Results? How Can a Coach Help?
    Nov 7 2024

    Unlock the secrets of achieving both personal and professional growth by discovering the transformative power of hiring a coach. Imagine aligning your deepest personal ambitions with your professional goals, creating more time for yourself while reaching financial success. In our latest episode, Dr. Paul Etchison, Dr. Steve Markowitz, and Dr. Henry Ernst candidly share their journey with various coaches—ranging from life to sports coaches—and how coaching has been instrumental in maintaining accountability and uncovering insights that often go unnoticed. By reflecting on the experiences of renowned figures like Tom Brady, we underline the pivotal role of consistent guidance in avoiding pitfalls and fostering development, whether it's perfecting your golf swing or enhancing business practices.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

    Voir plus Voir moins
    18 min
  • What to Do on Owner Non-Clinical Days
    Nov 4 2024

    Unlock the secrets to transforming those seemingly mundane non-clinical days into powerful opportunities for growth with insights from Dr. Paul Etchison. Ever feel like you're endlessly busy but not making real progress in your dental practice? Dr. Etchison shares his journey and highlights the top three non-clinical activities that can propel your practice forward, starting with the critical examination of key performance indicators like accounts receivable and case acceptance rates.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

    Voir plus Voir moins
    13 min
  • Incremental Progress for Big Outcomes
    Oct 31 2024

    Unlock the blueprint to turning your dental practice aspirations into reality with actionable insights from our latest episode. Discover how setting clear objectives and measuring outcomes can create a culture of continuous improvement and accountability within your practice. With tips on starting small, like auditing a couple of phone calls each week, this episode reveals the power of incremental progress in achieving your dream practice.

    Text us your feedback! (please note: we cannot respond through this channel))

    I teach dentists how to make more money, work less, and create a team driven practice that runs itself. Join the DPH Hero Collective to Learn every single dental practice management tool you need to do it.

    You will get:

    ✓Comprehensive Training to increase profit and engagement in your practice

    ✓Live Monthly Webinars to teach you how to run your practice

    ✓Live Question and Answer Sessions to get you help when you need it

    ✓A Community of practice owners to support and cheer you on

    ✓System and Protocol Documents to Edit, to standardize your operations

    Visit www.DPHPod.com to Learn more.

    Voir plus Voir moins
    20 min