• The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising

  • Auteur(s): Dr. John P Hayes
  • Podcast

The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising

Auteur(s): Dr. John P Hayes
  • Résumé

  • Internationally recognized speaker, personal business coach and Amazon best-selling franchise author Dr. John Hayes offers an honest look at everything involved in researching, evaluating and purchasing a franchise business. On this podcast, Dr. John P Hayes interviews Franchisors, Franchisees, and has solo episodes giving valuable advice in the Franchise Industry. Since 1979, John Hayes has worked in the franchise community as a consultant, franchisee and franchisor. He’s one of an elite group worldwide that has actually owned and operated franchises, including serving as CEO of a major American franchisor company, and advised franchisors and franchisees. He is the author of several franchise-related books and countless articles that have appeared in media worldwide. Dr. Hayes has served for many years as an advisor to franchisors, franchisees and small business owners internationally. His areas of expertise include management development, marketing, customer service, training and strategic planning. He is the author or co-author of 18 non-fiction books including Franchising: The Inside Story, Start Small, Finish Big, You Can’t Teach A Kid To Ride A Bike At A Seminar, and most recently Buy “Hot” Franchises Without Getting Burned. Keywords: franchise tax board , chick fil a franchise , the franchise guy , best franchise to own , franchise business , buying a franchise , franchise opportunities , opening a franchise , owning a franchise
    © 2025 The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising
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Épisodes
  • Building a Successful Franchise Empire - With Charles Bonfiglio
    Jan 27 2025

    DESCRIPTION:
    John Hayes' podcast guest is Charles Bonfiglio, the entrepreneur behind Tint World, a South Florida-based business. Bonfiglio shares his journey from being a young entrepreneur who moved to Florida to start a business in the aftermarket accessory world to becoming a successful franchise owner. He faced initial difficulties in securing a lease and a loan due to the lack of an established brand. However, a family member introduced him to the concept of franchising through Meineke Discount Mufflers. Bonfiglio then applied to Meineke, got approved, and opened his first store in Hallandale Beach, Florida. The power of a brand name helped him secure a lease and a loan.

    Bonfiglio expanded his Meineke franchises to ten stores from 1983 to 2001. He also became a test center for Meineke, helping them expand their services. He learned how to buy property and build his own buildings for his franchises, which provided him with incremental income. In 2006, Bonfiglio decided to build his own brand. He bought out a company called Tint World, which had six locations at the time.

    Bonfiglio hired a company to consult with him on writing the Franchise Disclosure Document (FDD). He then sought advice from Ray Titus of United Franchise Group on how to sell franchises. After getting approved in all states, Titus helped Bonfiglio sell franchises for about a year. Bonfiglio then hired a franchise director, and they have been working together for over 15 years.

    Tint World now has about 150 locations in four countries, predominantly in the United States. They also have locations in Canada, Saudi Arabia, and the United Arab Emirates. Bonfiglio shares that he didn't initially plan to become a franchisor, but his experiences with Meineke and his own drive and ability to build a team led him to establish his own brand and become a successful franchisor.

    - With Charles Bonfiglio.

    TIMESTAMPS:
    00:00 Introduction to the Podcast
    00:21 Early Entrepreneurial Journey
    01:33 Franchising with Meineke
    03:56 Transition to Tint World
    05:46 Building Tint World Franchise
    20:21 Embracing Technology
    25:25 Future Plans and Private Equity
    27:08 Conclusion and Final Thoughts

    LINKS:

    WEBSITE: http://franchisehotseats.com/
    LinkedIn: https://www.linkedin.com/in/drjohnhayes/
    Twitter: https://twitter.com/drjohnhayes
    YouTube: https://www.youtube.com/c/Howtobuyafranchise
    Instagram: https://www.instagram.com/hayesjph/
    TikTok: https://www.tiktok.com/@johnphayesfranchise
    Pinterest: https://www.pinterest.com/DrJohnHayes/
    Facebook: https://www.facebook.com/franchisehotseatpodcast

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    29 min
  • Inside the World’s Largest Franchise Group with Greg Flynn
    Jan 20 2025

    DESCRIPTION:
    John Hayes interviews Greg Flynn, the creator of the Flynn Group, which operates seven iconic brands across 44 states and three countries. Flynn discusses his motivation for growing his franchise empire, emphasizing that growth equals opportunity in the Flynn Group. He shares that the company experiences 30 percent annualized growth and employs over 75,000 team members across nearly 3,000 units. Flynn explains his journey into franchising, which started with a background in real estate and a friend's restaurant concept called World Wraps. He also shares how his father's ownership of two Burger Kings influenced his understanding of franchising. Flynn's company operates brands like Applebee's, Taco Bell, Panera, Arby's, Pizza Hut, Wendy's, and Planet Fitness. He explains that the company's growth can be divided into chapters, with the first focusing on Applebee's, the second on diversifying domestically, and the third on expanding internationally and into adjacencies like Planet Fitness. Flynn also reveals that the Flynn Group owns 120 hotels, 114 of which are franchised. He shares his belief that owning multiple franchises is less risky than owning one or two and advises potential franchisees to view it as an operating business. Flynn's goal is for the Flynn Group to be the premier franchise operator in the world, not just in terms of size but also in terms of performance. He emphasizes the importance of selecting premier brands and considering factors like market viability and margins when deciding what franchises to buy or build.

    - With Greg Flynn

    TIMESTAMPS (Use ChatGPT on Transcript):
    00:00 Introduction to Greg Flynn and His Franchise Empire
    00:41 The Drive Behind Flynn Group's Growth
    02:16 Discovering Franchising: Greg's Journey
    03:20 The Role of Burger King in Greg's Career
    04:31 Expanding Beyond Restaurants: Planet Fitness and More
    13:28 The Secret to Selecting the Right Brand
    15:55 Overbuilt Market and Diversification Strategy
    16:39 Applebee's Acquisition and Growth
    18:17 Franchisee-Franchisor Relationship Dynamics
    19:55 Value of Franchise Systems
    21:16 Brand Selection and Differentiation
    23:02 Operational Challenges and Strategies
    25:32 Economies of Scale in Franchising
    27:46 Daily Routines and Problem Solving
    29:25 Franchising Philosophy and Goals
    32:45 Impact of AI on Operations
    33:32 Conclusion and Final Thoughts


    LINKS:

    WEBSITE: http://franchisehotseats.com/
    LinkedIn: https://www.linkedin.com/in/drjohnhayes/
    Twitter: https://twitter.com/drjohnhayes
    YouTube: https://www.youtube.com/c/Howtobuyafranchise
    Instagram: https://www.instagram.com/hayesjph/
    TikTok: https://www.tiktok.com/@johnphayesfranchise
    Pinterest: https://www.pinterest.com/DrJohnHayes/
    Facebook: https://www.facebook.com/franchisehotseatpodcast

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    34 min
  • Master the Art of Work-Life Integration - With James Carey
    Jan 13 2025

    DESCRIPTION:
    James Carey, Director of Franchise Development for Preservan, discusses his views on work-life balance and the concept of work-life integration. Carey shares his experience of struggling with work-life balance during his 30-year career in corporate America, and how he found the concept of work-life integration more appealing and practical. He explains that work-life integration allows him to be a proud dad and a proud franchise and territory developer for Preservan simultaneously, and enables him to be flexible with his time and responsibilities.

    Carey shares his approach to work-life integration with prospective franchisees, explaining that it allows them to achieve their goals in both their personal and professional lives. He believes that franchising offers a life-changing opportunity to create new experiences and personal growth.

    Before joining Preservan, Carey worked in corporate America for a global automotive company as a traveling trainer. He left his job when his wife fell ill and he needed to be home more. During this time, he realized that he was unhappy in his work and wanted to do something he was proud of. He found an ad on Indeed and met Ty McBride, the founder of Preservan. He spent the first 18 months with Preservan as a territory manager in their corporate location, learning what it was like to be a franchisee. He then learned about the other side of franchising and became the territory developer for Preservan.

    Preservan is a home service and home-based franchise that works with wood rot repair. They use a proprietary epoxy and resin system to repair wood decay, which is usually 70 to 90% less than the cost of replacement and three to four times faster. Preservan has 13 locations, with the first franchise kicking off in February or March 2020. They have an item 19 in their FD, and franchisees can expect to be doing around $167,000 a year per technician, with an average job of about $1,800 and a 71% gross profit back to the franchisee after three years.

    - With James Carey

    TIMESTAMPS (Use ChatGPT on Transcript):

    00:00 – Introduction to James Carey and Preservan
    00:24 – The Myth of Work-Life Balance
    01:12 – Discovering Work-Life Integration
    03:22 – Franchising and Personal Growth
    05:37 – James Carey’s Journey to Franchising
    09:03 – Understanding Preservan’s Franchise Model
    17:12 – The Future of Franchising and Work-Life Integration
    21:26 – Empowering the Next Generation of Franchisees
    28:19 – Conclusion and Final Thoughts

    LINKS:

    WEBSITE: http://franchisehotseats.com/
    LinkedIn: https://www.linkedin.com/in/drjohnhayes/
    Twitter: https://twitter.com/drjohnhayes
    YouTube: https://www.youtube.com/c/Howtobuyafranchise
    Instagram: https://www.instagram.com/hayesjph/
    TikTok: https://www.tiktok.com/@johnphayesfranchise
    Pinterest: https://www.pinterest.com/DrJohnHayes/
    Facebook: https://www.facebook.com/franchisehotseatpodcast

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    30 min

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