Épisodes

  • EP43: From Public Buses to Smart Mobility: What’s Next for Transit
    Feb 5 2025

    In this episode, host Daniel Perez welcomes John Andoh, an industry expert with 24 years of experience in public transit. As General Manager of the Redding Area Bus Authority (RABA), John discusses the evolution of transit systems, from traditional fixed routes to on-demand microtransit services like RABA’s "Runabout" program. The conversation also dives into zero-emission vehicle adoption, workforce development, and the future of transit innovation, including partnerships with ride-hailing companies and smart mobility initiatives.

    Here are some power takeaways from today’s conversation:

    • John Andoh’s Journey

    • The Shift to Microtransit

    • Zero-Emission Transit Strategy

    • Technology & Mobility Partnerships

    • The Future of Public Transit

    Episode Highlights:

    Microtransit is Reshaping Public TransportationRABA has replaced low-performing fixed routes with on-demand microtransit zones, providing riders with flexible and efficient service. Their Runabout service, powered by VIA, enables real-time ride requests via an app or phone, reducing wait times and improving accessibility.

    The Road to Zero EmissionsWith California’s mandate for a 100% zero-emission transit fleet by 2040, RABA is strategically transitioning to battery-electric and hydrogen-powered vehicles. Hydrogen fuel offers a promising alternative for longer-distance travel, though infrastructure costs remain a challenge.

    Training and Workforce Development MatterRABA is investing in workforce development programs through partnerships with local colleges, ensuring a pipeline of skilled operators and maintenance technicians. Recruiting and retaining transit employees is a priority, with a focus on fair compensation and job security.

    Embracing Technology for Rider Experience and SafetySafety remains a top priority, with advanced monitoring systems, security cameras, and protective barriers for drivers. Microtransit technology, integrated bike and scooter-sharing, and partnerships with Uber expand mobility options beyond traditional bus routes.

    What’s Next? The Future of Public TransitJohn envisions autonomous vehicles playing a bigger role within 15–20 years, although challenges remain in workforce transition and regulatory frameworks. Exciting partnerships with Bird Scooters, Uber, and bike-sharing programs help make transit more accessible and seamless for riders.

    Resources Mentioned:

    "Priceless Memories" – Bob Parker

    About the Guest

    John Andoh is a dedicated transit professional with over 30 years of experience in the public transportation industry. His passion for public transit began at the age of 13, when he interned at the Santa Clara Valley Transportation Authority. Throughout his career, John has held various roles, including Transit Director, Assistant Transit Manager, and Transit Coordinator. In April 2023, he was appointed as the Transit General Manager for the Redding Area Bus Authority (RABA) in Redding, California. In this role, John oversees daily operations, supports the RABA Board of Directors, implements elements of the short-range transit plan, pursues grant funding, and leads policy development. His efforts are focused on creating a balanced, safe, and efficient transportation system for the community.


    Voir plus Voir moins
    26 min
  • EP42: How On-Demand Transit is Improving Healthcare Access in Rural Areas
    Jan 15 2025

    In this episode, Daniel Perez sits down with Brooke Ramsey, Business Manager at Heart of Iowa Regional Transit Agency – HIRTA and Josh Albertson, Director of Advisory Services at Flexlynqs, to discuss transformative projects in public transportation. They highlight the Health Connector Project, an innovative initiative aimed at improving healthcare access in Iowa through on-demand transit, advanced wayfinding technologies, and community-driven solutions. Brooke and Josh share insights into overcoming challenges like language barriers, fostering partnerships, and introducing scalable, tech-forward solutions in transit systems. The conversation also explores the future of sustainable transportation, including electric and autonomous vehicles.

    Here are some power takeaways from today’s conversation:

    • How the Health Connector Project bridges gaps in healthcare access.

    • Leveraging technology for on-demand booking and wayfinding in public transit.

    • The importance of community partnerships in project success.

    • Strategies for integrating electrification into rural transit fleets.

    • Lessons learned in scalable, replicable transit solutions.

    Episode Highlights:

    Transit as a Solution, Not a BarrierPublic transit is a critical tool for overcoming challenges in accessing healthcare, education, and employment. The Health Connector Project showcases how innovative transit solutions can empower communities by breaking accessibility barriers.

    On-Demand Transit for Healthcare AccessFlexibility is key in public transit. The Health Connector’s on-demand booking system allows riders to schedule trips when they need them most, ensuring timely access to healthcare and reducing missed appointments.

    Innovative Technology for Better AccessibilityTechnologies like wayfinding tools and multi-language support (English, Spanish, Mandarin, Arabic) make transit systems more inclusive, ensuring riders from diverse backgrounds can navigate seamlessly.

    Sustainability Through ElectrificationTransitioning to electric and low-emission vehicles is essential for sustainable transit. HIRTA is taking steps toward electrifying its fleet, paving the way for eco-friendly solutions tailored to rural environments.

    The Power of PartnershipsCollaboration with public health departments, local hospitals, and tech providers ensures transit systems meet community needs. Strong partnerships drive innovation, scale solutions, and create long-term impact.

    Resources Mentioned:

    • Learn more about the Health Connector Project at transithealthconnector.org.

    • Access project resources and training videos on HIRTA’s YouTube channel.

    About the Guest

    Brooke Ramsey serves as the Business Manager at the Heart of Iowa Regional Transit Agency (HIRTA). With over 14 years of experience in the transit industry, she specializes in project management and grant writing, driving initiatives that improve mobility for rural communities. Brooke has played a pivotal role in the Health Connector Project, focusing on enhancing healthcare access through innovative public transit solutions. Her dedication lies in fostering community partnerships and promoting sustainable, inclusive transportation

    Josh Albertson is the Director of Advisory Services at Flexlynqs, a consulting firm dedicated to advancing technology-driven solutions in public transit. With extensive experience in integrating innovation into mobility systems, Josh collaborates with transit agencies to implement scalable and replicable solutions. He has been instrumental in the Health Connector Project, where his work focuses on on-demand transit services and data-driven performance evaluation, helping bridge gaps in healthcare accessibility through smart transit technologies.


    Voir plus Voir moins
    31 min
  • EP 41: How AI and EVs Are Revolutionizing Ground Transportation
    Nov 27 2024

    Welcome to a brand-new episode of The Future of Ground Transportation! In this captivating conversation, host Daniel Perez sits down with Brett Barenholtz, the CEO of Above All Transportation, Boston Car Service, ETS, and Maine Limo, as well as the President of the National Limousine Association. Brett takes us on a journey through his 35+ years in the transportation industry, sharing how he built a thriving business empire starting with Boston Cab in 1987.

    From navigating operational challenges to implementing cutting-edge technology like AI and electric vehicles, Brett provides invaluable insights into the future of transportation. 👉 Here are some power takeaways from today's conversation: * How Brett Barenholtz Built a Transportation Empire from Boston Cab to Luxury Cars * Top Challenges Facing Ground Transportation and How to Overcome Them * The Role of AI and Autonomous Vehicles in Ground Transportation’s Future * The Challenges of Electric Vehicle Adoption for High-Demand Fleets * The Power of Networking in the Transportation Industry 👉 Episode Highlights: * Building a Legacy: Brett shares his journey from launching Boston Cab in 1987. to becoming one of the most respected names in the transportation industry. Starting with grit and determination, he grew Boston Cab into a dominant player before selling it to found Boston Car Service, Above All Transportation, and other successful ventures. * Industry Challenges: Brett opens up about the hurdles facing transportation businesses today, from the fight for curb space at airports to rising insurance costs. He discusses how these challenges impact daily operations and the importance of adaptability in overcoming them. * AI and Autonomous Vehicles: Technology is transforming transportation, and Brett dives into how AI is already improving diagnostics, safety, and efficiency. He also explores the unique challenges of introducing autonomous vehicles in dense urban environments and why this transition might take longer than expected. * Electric Vehicles: While EVs are a hot topic, Brett discusses the real-world difficulties of adopting them outside California. From insufficient charging infrastructure to high operational demands, he explains why EVs aren’t yet a practical solution for many fleet operators. * Networking and Resilience: Brett emphasizes the importance of building relationships in the transportation industry. He shares why a strong network, collaboration with competitors, and a customer-first approach have been key to his long-term success. 📚 Resources Mentioned: „Who Stole My Cheese?“ by Spencer Johnson „The Manager’s Handbook“ by Dave Dodson Get in contact with Brett Barenholtz: https://www.linkedin.com/in/brett-barenholtz-997b97104/ 🗣️ About the Guest Brett Barenholtz is the CEO of Above All Transportation, Boston Car Service, ETS, and Maine Limo, as well as the President of the National Limousine Association. With over 35 years of experience in the transportation industry, Brett began his career by founding Boston Cab in 1987, transforming it into a market leader before venturing into luxury ground transportation. Known for his innovative approach and leadership, Brett has built a reputation for navigating industry challenges, embracing technology like AI and EVs, and delivering exceptional client experiences. His insights into resilience, networking, and future mobility make him a respected voice in the transportation sector.

    Voir plus Voir moins
    29 min
  • EP40: The Future of Transportation - Private Jets, eVTOLs, and Autonomous Vehicles
    Nov 13 2024

    In this insightful episode of “The Future of Ground Transportation” Podcast, host Daniel Perez chats with Anthony Tivnan, Founder and President of Magellan Jets. Anthony shares his journey in the private aviation sector, starting over 23 years ago and leading up to his role at Magellan Jets, a top player in the asset-light aviation model.

    The discussion explores the evolving private aviation industry, the challenges of luxury client management, and how technological advancements, like real-time flight scheduling and eVTOLs (electric vertical takeoff and landing aircraft), are reshaping the field. Anthony also provides a fascinating look at the synergy between private aviation and ground transportation, highlighting potential advancements such as autonomous vehicles.

    This episode is packed with unique insights for anyone interested in aviation, luxury transportation, and the future of mobility.

    Here are some power takeaways from today's conversation:

    · Journey into Private Aviation

    · Luxury Client Challenges

    · The impact of technology on aviation and ground transportation

    · eVTOLs & Autonomous Vehicles

    · uture-Proofing through Talent & Core Values

    Episode Highlights:

    Journey into Private Aviation:
    Anthony shares his start in the early 2000s, building an asset-light aviation company that focused on high-end clients without owning physical assets, a groundbreaking model for its time.

    Luxury Client Challenges:
    Managing the “1% of the 1%,” Anthony emphasizes the difficulty in earning trust and building brand reputation in the high-stakes world of private aviation.

    The impact of technology on aviation and ground transportation:The integration of real-time technology remains essential to Magellan’s operations, helping them match demand with supply efficiently—an ongoing challenge for luxury aviation.

    eVTOLs & Autonomous Vehicles:
    Anthony discusses the potential for eVTOLs in private aviation as urban mobility solutions and addresses infrastructure and consumer adoption challenges for autonomous transportation.

    Future-Proofing through Talent & Core Values:
    Emphasizing team development, Anthony attributes Magellan’s growth to hiring top talent and creating a supportive, value-driven company culture.

    Resources Mentioned:

    · „Unreasonable Hospitality“ by Will Guidara

    · „Extreme Ownership“ by Jocko Willink

    · „Winning“ by Jack Welch

    About the Guest

    Anthony Tivnan is the Founder and President of Magellan Jets, a leader in asset-light private aviation. With over 23 years of industry experience, Anthony has built a reputation for delivering exceptional, high-end flight experiences without the ownership of aircraft. Under his leadership, Magellan has become known for its innovation, client-focused services, and commitment to safety. Anthony’s insights into technology, luxury aviation, and the future of urban mobility make him a respected voice in the field.

    Voir plus Voir moins
    31 min
  • EP39: How AI is Transforming Fleet Safety - Emory Mills Explains
    Oct 9 2024

    In this episode of „The Future of Ground Transportation“ Podcast, host Daniel Perez sits down with Emory Mills, Senior Vice President of FTC Transportation, to discuss the critical role of safety and advanced technology in the transportation industry. With over 24 years of experience, Emory provides valuable insights into how FTC Transportation has leveraged artificial intelligence (AI) and dashcam technology to improve driver performance and reduce operational costs. The conversation covers the evolution of safety standards, the future impact of autonomous vehicles and flying vehicles on the industry, and how companies like FTC Transportation are scaling through proactive measures and accountability. This episode is essential listening for anyone interested in fleet management, transportation safety, and the latest advancements in AI technology for logistics. 🖐️ Here are some power takeaways from today's conversation: 👉 AI technologies in transportation safety 👉 Proactive safety measures in transportation 👉 Current Industry Challenges 👉 Future of Autonomous Vehicles 👉 Scaling Through Accountability 📚 Resources Mentioned: “The 7 Habits of Highly Effective People” by Stephen Covey 🖐️ About the Guest Emory Mills is the Senior Vice President at FTC Transportation with over 24 years of experience in the industry. Since joining FTC in 2000, Emory has been a key leader in integrating AI and dashcam technology to enhance driver safety and fleet efficiency. His focus on proactive safety measures and continuous improvement has helped FTC gain recognition as a leader in transportation safety. Emory’s passion for innovation and operational excellence makes him a respected figure in the transportation sector.

    Voir plus Voir moins
    22 min
  • EP38: How Managed Transportation Can Save Company's Time and Money
    Sep 18 2024

    In this episode of „The Future of Ground Transportation“ podcast, host Daniel Perez sits down with John Perry, Director of Strategy and Growth at DPV. John brings years of experience in the transportation and logistics industry, including managing fleets and operations. In this insightful conversation, John delves into the intricacies of managed transportation services, the challenges of implementing electric vehicle (EV) programs, and the evolving role of sustainable fuel alternatives like hydrogen. John explains how DPV helps Fortune 1000 companies by managing their transportation programs, whether it’s through fleet management, deploying electric vehicles, or sourcing highly trained chauffeurs. He also touches on the complexities of transitioning to EVs and the hurdles organizations face in fleet maintenance, procurement, and sustainability goals. This episode is packed with practical insights and actionable advice for businesses looking to optimize their transportation operations while adopting future-forward technologies. Whether you're in transportation, logistics, or simply interested in the future of mobility, this episode offers a wealth of knowledge. 🚨 Here are some power takeaways from today's conversation: • Managed transportation provides efficiency and cost savings • Electric vehicle adoption faces significant hurdles • Hydrogen fuel cells will share the future with EVs • Credibility is key for long-term business success 🚨 Episode Highlights: 👉 Managed transportation services: John outlines how DPV provides managed transportation services for organizations with their own fleets or those that need a third-party to manage their transportation programs. The benefits include increased efficiency, cost savings, and freeing up internal resources. 👉 Fleet maintenance and challenges: John discusses the often-overlooked challenge of fleet maintenance, emphasizing how managed transportation providers can alleviate the burden on companies by handling everything from staffing mechanics to managing inventory and logistics. 👉 Transition to electric vehicles (EVs): John sheds light on the challenges of implementing EV programs, from the high cost and long lead times for vehicles to the current limitations of battery life, which often require supplementation by traditional diesel or gas vehicles. 👉 Hydrogen vs. electric future: John offers his perspective on the rise of hydrogen fuel cell vehicles and how they will likely coexist with electric vehicles as companies seek more sustainable transportation options. 👉 Advice for procurement officers: For organizations looking to procure transportation management services, John stresses the importance of working with credible, experienced providers and allowing enough time for proper implementation. Resources Mentioned: • “The 7 Habits of Highly Effective People” by Stephen Covey • “Think and Grow Rich” by Napoleon Hill Get in contact with John: LinkedIn: https://www.linkedin.com/in/john-perry1/ Email: bcesolutions.jp@gmail.com 👉 About the Guest John Perry is the Director of Strategy and Growth at DPV, specializing in managed transportation services. With a background in logistics and fleet management, John brings years of experience optimizing transportation solutions for Fortune 1000 companies. His expertise spans business development, corporate strategy, and implementing innovative transportation technologies, including electric and hydrogen fuel vehicles. Passionate about efficiency and sustainability, John helps organizations navigate the complexities of modern transportation while driving growth and operational excellence. #ManagedTransportation #FleetManagement #ElectricVehicles #HydrogenFuel #TransportationSolutions #SustainableTransport #LogisticsInnovation #FutureOfMobility #BusinessGrowth #TransportationTrends

    Voir plus Voir moins
    25 min
  • EP37: The Future of Customer Service: AI-Powered Super Agents Explained by Joshua Feast
    Aug 14 2024

    In this episode of The Future of Ground Transportation, host Daniel Perez sits down with Joshua Feast, the CEO and co-founder of Cogito, a company at the forefront of artificial intelligence (AI) technology. With an MBA from MIT and years of experience in AI, Joshua shares his journey from basic research to founding Cogito, a company that enhances human interactions with AI. Joshua discusses the critical role AI plays in the transportation industry and customer service, focusing on the development of "super agents" – AI-driven systems that assist human agents in real-time to improve the quality of customer interactions. He explains how AI is transforming industries by optimizing operations, improving customer experiences, and even training humans to be more effective in their roles. Joshua also touches on the challenges of integrating AI into existing systems, the balance between AI and human interaction, and what the future holds for AI in customer service. He offers valuable insights for companies looking to integrate AI into their operations and discusses the broader implications of AI on the future of work. This episode is a must-listen for anyone interested in the intersection of AI and transportation, as well as those in the customer service industry looking to stay ahead of technological trends. 👉 Here are some power takeaways from today's conversation: - AI in Transportation - Super Agents Technology - Challenges of AI Integration - Future of AI in Customer Service 🚨 Episode Highlights: AI in Transportation: Joshua explains how AI is transforming the transportation industry by enhancing customer service, optimizing operations, and supporting the development of autonomous vehicles. Super Agents Technology: Learn about Cogito's AI-driven "super agents" that provide real-time guidance to customer service representatives, helping them maintain high-quality interactions and improving overall customer satisfaction. Challenges of AI Integration: Joshua discusses the hurdles companies face when integrating AI into existing workflows and the importance of managing expectations about what AI can and cannot do. Future of AI in Customer Service: Despite advancements in AI, Joshua predicts that the need for human agents will continue to grow, as complex interactions still require a human touch. Practical Advice for Companies: Joshua shares practical advice for businesses looking to implement AI, emphasizing the importance of understanding the problem you're trying to solve and investing in the right talent and technology. 📚 Resources Mentioned: Good to Great by Jim Collins The Beermat Entrepreneur by Mike Southon 👉 Cogito Corporation: Learn more about the work Joshua and his team are doing to revolutionize customer service with AI at Cogito's website. 🎧 About the Guest Joshua Feast is the CEO and co-founder of Cogito, a company at the forefront of artificial intelligence focused on enhancing human interactions. With an MBA from MIT, Joshua has led Cogito in developing AI systems, known as "super agents," that assist customer service representatives in real-time, improving the quality and consistency of customer interactions. Joshua's journey began with research at MIT, supported by DARPA and the National Institutes of Health, aimed at understanding human behavior through AI. His work is dedicated to using AI not to replace humans, but to empower them, especially in complex fields like healthcare, transportation, and customer service. Joshua is recognized for his innovative approach to integrating AI with human experiences.

    Voir plus Voir moins
    32 min
  • EP36: Addressing Driver Shortages - Wilfredo Guzman’s Strategies at Boston CDL School
    Aug 7 2024

    In this episode of "The Future of Ground Transportation," host Daniel interviews Wilfredo Guzman, Program Director of Boston CDL Driving School. Wilfredo shares his journey in the transportation sector and discusses how Boston CDL Driving School is disrupting and innovating driver training. They delve into the process of obtaining a commercial driver's license (CDL), job placement opportunities, and the challenges faced in the industry.

    Wilfredo highlights the importance of addressing the shortage of CDL drivers and the school's partnerships with transit and school bus companies. He also touches on the future of transportation, including electric vehicles and CDL simulators.

    Tune in to gain insights into the world of CDL training and the evolving landscape of ground transportation.

    👉 Here are some power takeaways from today's conversation:

    - Unexpected journey into transportation

    - CDL Training Process at Boston CDL Driving School

    - Job Placement and Industry Demand

    - Future Trends in CDL Training


    🚨 Episode Highlights:

    Unexpected journey into transportation:Wilfredo transitioned from working in warehousing and logistics to leading Boston CDL Driving School, demonstrating the diverse career opportunities within the transportation sector.

    CDL Training Process at Boston CDL Driving School:The school offers a comprehensive CDL training program, typically completed in four weeks, which includes theoretical learning and practical driving experience to prepare students for their commercial driver’s license.

    Job Placement and Industry Demand: Boston CDL Driving School provides job placement support to its graduates, addressing the high demand for qualified CDL drivers and helping students secure employment in the transportation industry.

    Future Trends in CDL Training:The school is integrating future trends such as electric vehicles, CNG, and CDL simulators into their training programs, enhancing the safety and efficiency of driver education and preparing students for the evolving transportation landscape.

    📚 Resources Mentioned:

    "Good to Great" by Jim Collins

    "How to Be a Great Boss"

    "Leadership" by John C. Maxwell

    👉 To learn more about Boston CDL Driving School and stay in touch:

    Phone Number: 857-990-1990

    Website: bostoncdl.com

    Address: 383 2nd Street, Everett, Massachusetts


    🎧 About the Guest

    Wilfredo Guzman is the Program Director of Boston CDL School, where he leads the initiative to train and certify new commercial drivers. With a career spanning over two decades in the transportation industry, Wilfredo began in warehousing and logistics before transitioning to trucking in 2009. His extensive experience includes roles in operations and safety management, culminating in his current position. At Boston CDL School, Wilfredo is dedicated to helping individuals obtain their CDL, thereby transforming their careers and addressing the industry's driver shortage. He is also focused on integrating new technologies and expanding partnerships to keep the school at the forefront of the transportation sector.

    Voir plus Voir moins
    18 min