Épisodes

  • How To Choose The Perfect Site For Your Hotel-062
    Feb 27 2025

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/


    🎙️ Hotel Owner's Roadmap: Essential Strategies for Choosing the Perfect Location

    In this episode of Hotelier Helpcast, we introduce the comprehensive course, Hotel Owner's Roadmap: Start, Manage, and Grow, designed to guide both aspiring and experienced hoteliers through the process of building, operating, and scaling a successful independent hotel. The episode dives into key considerations for selecting a hotel location, including market research, guest demographics, competition analysis, accessibility, and future growth potential. It stresses the importance of safety, proximity to amenities, and the environmental and social impact of your location choice. Tune in for practical insights and real-world examples to help you make informed decisions and set your hotel up for long-term success.

    00:00 Introduction to the Hotel Owner's Roadmap
    01:16 Course Overview and Expert Insights
    02:26 Importance of Hotel Location
    03:41 Understanding Your Target Market
    04:53 Accessibility and Visibility
    06:00 Analysing Local Competition
    06:55 Future Growth Potential
    07:52 Safety and Security Considerations
    08:37 Proximity to Amenities and Attractions
    09:28 Environmental and Social Impact
    10:00 Conclusion and Final Thoughts

    #SiteForYourHotel #PerfectSiteForYourHotel #HotelLocationTips #ChooseHotelLocation #HotelSuccess #HotelInvesting #HospitalityBusiness #HotelDevelopment #HotelGrowth #HotelStrategy #HotelVisibility #HotelMarketAnalysis

    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://hotelierhelpcast.com/2025/02/how-to-choose-the-perfect-site-for-your-hotel-062

    Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    https://www.facebook.com/groups/thehotelierhelpcast

    LinkedIn: https://www.linkedin.com/groups/8811511/

    Listen to The Hospitality Property School PODCAST here
    https://hotelierhelpcast.com/HotelierHelpcastPodcast

    YouTube
    https://www.youtube.com/ @TheHotelierHelpcast


    A Division of Keystone Hospitality Property Development

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    12 min
  • The Best Location for Your B&B — 5 Factors You Can’t Ignore-061
    Feb 20 2025

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/


    🎙️ What’s your hotel’s concept? It’s more than just a theme—it’s your brand’s identity! 🎙️

    In this podcast episode, we dive into why having a strong, well-defined concept is the foundation for a successful hotel business. Whether you're running a boutique inn or a bustling city hotel, your concept shapes everything from design to operations to marketing. Listen in for expert tips on how to develop a concept that resonates with your guests and boosts your bookings.

    In this episode:

    • Why your hotel’s concept is so important.


    • Tips on defining your target market.


    • The role of consistency in delivering a standout guest experience.

    🎧 Tune in now and elevate your hotel concept today!

    #HotelConcept #HotelMarketing #HospitalityBusiness #BoutiqueHotel #LuxuryTravel #HotelBranding #GuestExperience #TravelIndustry #HotelDesign #IndependentHotel #HospitalityManagement


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2025/02/the-best-location-for-your-bb-5-factors-you-cant-ignore-061

    Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    https://www.facebook.com/groups/thehotelierhelpcast

    LinkedIn: https://www.linkedin.com/groups/8811511/

    Listen to The Hospitality Property School PODCAST here
    https://hotelierhelpcast.com/HotelierHelpcastPodcast

    YouTube
    https://www.youtube.com/ @TheHotelierHelpcast


    A Division of Keystone Hospitality Property Development

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    11 min
  • Top Tips For Developing A Standout Hotel Concept In 2025-060
    Feb 13 2025

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    The Ultimate Guide to Starting a Hotel | Hospitality Success

    Opening a hotel? This episode is packed with tips on how to get it right from the start. We’ll talk about defining your concept, picking the best location, and making sure you know your market inside and out. If you're ready to make your hotel dreams a reality, you won’t want to miss this!


    🎧 Tune in now and learn how to set your hotel up for success!

    #HotelConcept #HospitalityTrends #BoutiqueHotel #HotelDesign #SustainableHospitality #GuestExperience #HotelBranding #HospitalityIndustry #Travel2025 #InnovativeHotels


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://hotelierhelpcast.com/2025/02/top-tips-for-developing-a-standout-hotel-concept-in-2025-060

    Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    https://www.facebook.com/groups/thehotelierhelpcast

    LinkedIn: https://www.linkedin.com/groups/8811511/

    Listen to The Hospitality Property School PODCAST here
    https://hotelierhelpcast.com/HotelierHelpcastPodcast

    YouTube
    https://www.youtube.com/ @TheHotelierHelpcast

    Join the discussion by leaving a comment on YouTube or replying to my post on .


    A Division of Keystone Hospitality Property Development

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    11 min
  • Building a Strong Foundation: Essential Insights For Hotel Success-059
    Feb 7 2025

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    🌟Master the 7 Essentials of Independent Hotel Management🌟

    Running an independent hotel isn’t easy—there’s a lot to keep track of! In this episode, we discuss the 7 essential areas of hotel management that every independent hotel owner should focus on. From defining your brand to mastering financials, these strategies will set you up for long-term success. 🏨

    Tune in for actionable advice that you can start applying today, whether you’re a new owner or looking to improve your operations.

    #HotelIndustry #ThrivingInTheHotel Industry#HotelManagementTips #IndependentHotelSuccess #CustomerServiceExcellence #RevenueManagement #EmployeeDevelopment #HospitalityIndustry #HotelOperations #DigitalMarketingForHotels #HotelOwnerInsights #HospitalitySuccess


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://hotelierhelpcast.com/2025/02/building-a-strong-foundation-essential-insights-for-hotel-success-059

    Serious about taking your business to the next level? Sign up for the “The Hotel Owner’s Roadmap: Start, Manage, & Grow” course
    https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/


    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    https://www.facebook.com/groups/thehotelierhelpcast

    LinkedIn: https://www.linkedin.com/groups/8811511/

    Listen to The Hospitality Property School PODCAST here
    https://hotelierhelpcast.com/HotelierHelpcastPodcast

    YouTube
    https://www.youtube.com/ @TheHotelierHelpcast


    A Division of Keystone Hospitality Property Development

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    13 min
  • How Can Hotels Boost Guest Satisfaction in Today’s Changing Landscape?-058
    Nov 21 2024

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    🌟 Why Are Guests Less Satisfied Today? 🌟

    Guest satisfaction has taken a hit—let’s break down why. From changing traveller types to the impact of COVID-19 on expectations, this episode explores the challenges and solutions to bringing back the positive guest experience. 🌐🛎️


    💡 What You’ll Learn:

    • Key factors impacting guest satisfaction


    • Easy ways to adjust your services


    • The power of clear communication in hospitality


    🎙 Subscribe now for more episodes like this.

    #GuestSatisfaction #Hotel Guest Satisfaction #HotelExperience #HospitalityTrends #CustomerServiceMatters #PostCovidHospitality #HotelManagement #GuestExperience #HospitalityIndustry #TravelTrends2024 #HotelMarketing


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://hotelierhelpcast.com/2024/11/how-can-hotels-boost-guest-satisfaction-in-todays-changing-landscape-058

    Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    https://www.facebook.com/groups/thehotelierhelpcast

    LinkedIn: https://www.linkedin.com/groups/8811511/

    Listen to The Hospitality Property School PODCAST here
    https://hotelierhelpcast.com/HotelierHelpcastPodcast

    YouTube
    https://www.youtube.com/ @TheHotelierHelpcast


    A Division of Keystone Hospitality Property Development


    Voir plus Voir moins
    8 min
  • What Makes Hotel Emporium a Leader in Sustainable Hospitality?-057
    Nov 14 2024

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    🌟 Get inspired by Andy De Silva's journey as a visionary co-founder of Hotel Emporium Inc. From humble beginnings to a global leader in eco-friendly amenities. Discover their innovative strides in sustainability. 🌍📈


    🎙 Subscribe now for more episodes like this.

    #Hotel Emporium #Andy De Silva #SustainableHospitality #EcoFriendlyAmenities #GreenHotelSupplies #HotelEmporium #CompostableProducts #RefillableAmenities #EcoConsciousTravel #GreenGuestExperience #SustainableHotels #HospitalityInnovation


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://hotelierhelpcast.com/2024/11/what-makes-hotel-emporium-a-leader-in-sustainable-hospitality-057

    Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    https://www.facebook.com/groups/thehotelierhelpcast

    LinkedIn: https://www.linkedin.com/groups/8811511/

    Listen to The Hospitality Property School PODCAST here
    https://hotelierhelpcast.com/HotelierHelpcastPodcast

    YouTube
    https://www.youtube.com/ @TheHotelierHelpcast


    A Division of Keystone Hospitality Property Development


    Voir plus Voir moins
    21 min
  • How Can Independent Hotels Build a Profitable Loyalty Program?-056
    Nov 7 2024

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    🌟Maximizing Loyalty for Independent Hotels with Mark Ross-Smith🌟

    🎙️ In this episode, we dive into how independent hotels can leverage loyalty programs to increase repeat bookings and boost revenue. My guest, Mark Ross-Smith, CEO of Loyalty Data Co., shares how the airline industry’s success with loyalty programs can translate to your hotel business. From guest experiences to practical implementation, we cover it all!

    👀 Tune in now and discover:

    • Why loyalty programs are critical for independent properties


    • The key components of a successful program


    • How to create VIP experiences on a budget


    🎯 Call to Action: Don’t miss out on more tips—subscribe and leave a review!

    #Loyalty Program #Mark Ross Smith #Mark Ross Smith, CEO and co-founder of Loyalty Data #HotelLoyalty #GuestExperience #BoutiqueHotels #LoyaltyPrograms #HotelMarketing #VIPExperience #TravelRewards #CustomerLoyalty #HospitalityTrends #HotelManagement


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://hotelierhelpcast.com/2024/11/how-can-independent-hotels-build-a-profitable-loyalty-program-056

    Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    https://www.facebook.com/groups/thehotelierhelpcast

    LinkedIn: https://www.linkedin.com/groups/8811511/

    Listen to The Hospitality Property School PODCAST here
    https://hotelierhelpcast.com/HotelierHelpcastPodcast

    YouTube
    https://www.youtube.com/ @TheHotelierHelpcast


    A Division of Keystone Hospitality Property Development

    Voir plus Voir moins
    45 min
  • How Can Independent Hotels Maximise Exposure On OTAs?-055
    Oct 31 2024

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    🌟Unlocking the Power of OTA Partnerships🌟

    🎧 Wondering how to boost your hotel’s bookings through OTAs? In this episode, we break down exactly how independent hotels can maximize their visibility and leverage the power of online travel platforms.

    🌟 Highlights include:

    • Selecting the right OTA for your audience
    • Optimizing your listings with reviews and photos
    • Keeping an eye on performance metrics

    💡 Listen in and learn how to take your OTA strategy to the next level!

    🎙 Subscribe now for more episodes like this.

    #OTAs #HotelManagement #TravelAgencyTips #IndependentHotels #BoostBookings #HotelMarketing #TravelPartnerships #OTATravel #BoutiqueHotelSuccess #IncreaseBookings #CollaborativeMarketing


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://hotelierhelpcast.com/2024/10/how-can-independent-hotels-maximise-exposure-on-otas-055

    Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    https://www.facebook.com/groups/thehotelierhelpcast

    LinkedIn: https://www.linkedin.com/groups/8811511/

    Listen to The Hospitality Property School PODCAST here
    https://hotelierhelpcast.com/HotelierHelpcastPodcast

    YouTube
    https://www.youtube.com/ @TheHotelierHelpcast


    A Division of Keystone Hospitality Property Development


    Voir plus Voir moins
    10 min