An incredible 43% of Americans are unpaid caregivers, who are often alone with the burden and blessing of caring for their loved ones as life begins and in the complex and heartbreaking final days. Studies show their mental health is suffering – 52% of “sandwich generation” caregivers report that they have actively thought about suicide in the last 30 days. Alexandra Drane, CEO of ARCHANGELS, joins us to talk about the urgent need for culture and policy change to see, honor and support unpaid caregivers.

We discuss:

• The huge and mostly unseen toll of unpaid caregiving
• Engage With Grace, the national movement Alex launched to talk about death
• Whether “hospital at home” is a boon or a curse for family caregivers

Alex reminds us to reach out to caregivers in our lives:

“And most importantly, unpaid caregivers are drowning, right? Don't wait for them to ask for help .. Don't say, “How can I help you”? Because they're too tired. Oh, well, just freaking help fill their fridge, mow their lawns, sit with their mom, whatever it takes.”

Relevant Links

Read more about Alex’s venture ARCHANGELS

See data on caregivers from The COPE Initiative

Learn more about the movement Alex founded called “Engage With Grace”

See information on the Care Badge

About Our Guest

Alexandra Drane is co-founder and CEO of ARCHANGELS, a national movement and a platform that is reframing how caregivers are seen, honored, and supported using a combination of data and stories, through public and private partnerships. She co-founded Eliza Corporation (acquired by HMS Holdings Corp: HMSY), Engage with Grace, and three other companies (all boot-strapped). A serial entrepreneur, she is also a cashier-on-leave for Walmart. She believes communities are the frontline of health, that caregivers are our country’s greatest asset, and that we need to expand the definition of health to include life. She has one hobby outside of her passion for revolutionizing health care, and her love of family and adventure…car racing.

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If AI is going to rapidly improve healthcare, shouldn’t we start at the ground floor - with primary care? Cityblock’s Chief Health Officer Dr. Kameron Matthews joins us to talk about how AI can reduce complexity and burnout, improve patient outcomes and free care teams to focus on human connections.

We discuss:

• What it takes to design with and for the communities
• Her work with the Coalition for Health AI (CHAI) to drive the development, evaluation, and appropriate use of AI in healthcare
• Lessons Kameron learned being a student leader for the National Medical Association

Kameron reminds us that we cannot just drop new technologies onto care teams:

“We have respect for the change management that is required to bring forward these new technologies and allow our care teams to really merge them into their current day to day practice. It's not about, as we have seen for years with EHRs. It's not about just putting them through some horrible modular training, but about actually bringing them to a level of understanding and being a part of the decision making of how we're adopting this technology, how we're blending it into their day to day, how it's making their job easier.”

Relevant Links

• About Cityblock
• CNBC Disruptor 50: Cityblock CEO breaks down the business of health care
• At Cityblock Health, ‘Everything is Driven by Data’
• Tour for Diversity in Medicine
• Coalition for Health AI (CHAI)

About Our Guest

As the Chief Health Officer at Cityblock Health, I lead the clinical strategy and operations for a rapidly growing company that provides innovative, personalized, and accessible care to individuals and communities with complex health and social needs. I bring over 15 years of experience as a board-certified family physician, a health policy expert, and a mentor to aspiring and practicing health professionals from diverse backgrounds.

My mission is to transform health care delivery and outcomes for underserved populations by leveraging innovative operations, data, technology, and human-centered design. I have co-founded and directed Tour for Diversity in Medicine, a national initiative that educates and inspires future physicians, dentists, and pharmacists of color, and serve as a Health Innovators Fellow at the Aspen Institute, a prestigious program that fosters entrepreneurial and values-driven leadership in health care. I have been elected to the National Academy of Medicine, the highest honor in the field, and served as a senior executive at the U.S. Department of Veterans Affairs, where I oversaw the largest integrated health care network in the country in the Office of Community Care and later served as Chief Medical Officer of the health system. I am passionate about advancing health equity, quality, and innovation, and empowering the next generation of health care leaders.

Source: https://www.linkedin.com/in/kameronmatthews/

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For the past 20 years, under both Republican and Democratic administrations, the ONC has played a pivotal role shaping and regulating the health tech market. On the eve of the election, Micky Tripathi joined me to discuss the agency’s recently expanded role. Now, two months later—though it feels like a decade—the future is uncertain. Will the ONC and ASTP continue as market regulators and opportunity catalysts, or is a new direction on the horizon?

Here’s what we covered:

• The government’s role in shaping and regulating the health tech ecosystem
• AI in healthcare: balancing the risks of misuse vs. the risk of “missed uses”
• Health information sharing: why Micky is optimistic about the future
• Can technology take the pain out of prior auth?

Micky thinks we are standing on the edge of a transformative era:

“We are just at the beginning of the most exciting decade...health information technology can really start to show… the return on investment for patients. We've done a lot of hard work over the last 10 years… [With that foundation in place] we have the opportunity to say there's an ROI here for patients.”

Relevant Links

• Blog post on ONC reorganization: ONC’s Next Chapter
• TEFCA overview
• Forbes interview: Where is interoperability headed?
• Healthcare Dive: HHS AI Task Force Takes Shape (March 2024)
• Blog post by Micky: Getting real about information blocking and APIs (October 2024)

About Our Guest

Micky Tripathi is the Assistant Secretary for Technology Policy, National Coordinator for Health Information Technology, and Acting Chief Artificial Intelligence Officer at the U.S. Department of Health and Human Services, where he leads the formulation of HHS technology and data strategy and coordinates technology policies, standards, programs, and investments.

Dr. Tripathi has over 20 years of experience across the health IT landscape. Prior to joining the federal government he served as Chief Alliance Officer for Arcadia, a health care data and software company focused on population health management and value-based care, the project manager of the Argonaut Project, an industry collaboration to accelerate the adoption of FHIR, and a board member of HL7, the Sequoia Project, the CommonWell Health Alliance, and the CARIN Alliance.

Dr. Tripathi served as the President and Chief Executive Officer of the Massachusetts eHealth Collaborative (MAeHC), a non-profit health IT advisory and clinical data analytics company. He was also the founding President and CEO of the Indiana Health Information Exchange, a statewide HIE partnered with the Regenstrief Institute, an Executive Advisor to investment firm LRVHealth, and a Fellow at the Berkman-Klein Center for Internet and Society at Harvard University.

He holds a PhD in political science from the Massachusetts...