Épisodes

  • Season 4 Episode 1 – Slow Down!

    Season 4 Episode 1 – Slow Down!
    Jan 17 2023
    What can you do differently this year? How can you make more money with less stress? What can you REALLY change for the GOOD in 2023? #slowdown #lessstress #2023
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    7 min
  • Season 3 Episode 12 – How to have an awkward conversation with a customer without losing them or harming my reputation

    Season 3 Episode 12 – How to have an awkward conversation with a customer without losing them or harming my reputation
    Dec 7 2022
    We all have issues that we need to discuss when things go wrong … but how do we do that in a way that builds relationships and reputations rather than harming them? #relationships #customerservice #slowselling
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    19 min
  • Season 3 Episode 11 – How to stop giving away costly discounts

    Season 3 Episode 11 – How to stop giving away costly discounts
    Nov 15 2022
    Why do businesses try and win new customers with bribes and offers, and what else could they do? #offers #customers #sales #slowselling
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    7 min
  • Season 3 Episode 10 – Small Business Systems

    Season 3 Episode 10 – Small Business Systems
    Oct 7 2022
    What systems are a waste of time in a small business? And what systems are essential? #smallbusiness #startups #systems #slowselling
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    10 min
  • Season 3 Episode 9 - It's a tough time to run a small business … what can you do?

    Season 3 Episode 9 - It's a tough time to run a small business … what can you do?
    Sep 7 2022
    Customers are more picky and choosy in tough times: now is your opportunity to raise the game and win lots more of them. #win #customers #business #slowselling
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    11 min
  • Season 3 Episode 8 – This would be an easy business if it wasn't for the bloody customers

    Season 3 Episode 8 – This would be an easy business if it wasn't for the bloody customers
    Aug 3 2022
    Why are customers so demanding? What can we do with them short of putting straw in the rooms? #business #customer #customerservice
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    15 min
  • Season 3 Episode 7 - How to grow a very small business without wasting time and money on marketing

    Season 3 Episode 7 - How to grow a very small business without wasting time and money on marketing
    Jul 6 2022
    How do I get noticed by new customers and grow my business when I haven't got time, or money, to market myself? #marketing #smallbusiness #money
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    13 min
  • Season 3 Episode 6 - How to get referrals in the age of social media

    Season 3 Episode 6 - How to get referrals in the age of social media
    Jun 1 2022
    Everyone wants referrals, but everyone's too busy to take the time to give them: what can you do to get more referrals? #socialmedia #referrals #slowselling
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    19 min