• The science of better workplace conversations

  • Jan 14 2025
  • Durée: 18 min
  • Podcast

The science of better workplace conversations

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  • Résumé

  • What can we learn about the way we speak by analysing thousands of everyday conversations? That’s a question that fascinates Alison Wood Brooks. Alison, an associate professor at Harvard Business School, and author of the forthcoming book, Talk: The Science of Conversation and the Art of Being Ourselves joins Isabel Berwick to discuss her research. She explains how to plan a conversation even when you don’t know who you’ll be speaking to, how we misunderstand apologies, and why there’s no such thing as too many questions.


    Want more? Free links:

    What we talk about when we talk about the office

    The difficult work conversation AI helped me with


    Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.


    Read a transcript of this episode on FT.com


    Hosted on Acast. See acast.com/privacy for more information.
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