In 2016, Brad Miller, CEO of the Pinellas Suncoast Transit Authority (PSTA), had an idea. What if subsidized rides with Transportation Networking Companies (TNCs) like Uber and Lyft could help people in his community get where they needed to go. What if you could get a subsidized Uber ride at the end of your overnight shift when regular transit isn’t running and be able to get home safely? This revolution in public transit and was seen as a model for transit innovation and quickly spread across the country. The next logical question was then: could we do the same for paratransit and offer better service to those riders and even at a lower cost?
The answer was yes. And now across the U.S., paratransit riders can book a ride at the last minute—just like non-disabled people can—to get where they need to go. But all that could come crashing to a halt if proposed changes to the Federal Transit Administration (FTA) rules about using TNCs in public transit come into effect. This episode features Brad and other experts talking about how TNCs have helped the disabled community and what the impact on people’s lives will be if transit agencies have to stop using Uber and Lyft for paratransit and other on-demand rides.
Featured Guests:
• Brad Miller: CEO of the Pinellas Suncoast Transit Authority (PSTA) in Florida. Brad shares his pioneering work in integrating TNCs into paratransit services, highlighting the significant benefits and cost savings achieved. He also discusses the looming threat posed by new Federal regulations that could disrupt these services.
• Dr. Judy Shanley: National Director of Transportation, Mobility, and Youth at the National Office of Easterseals. Judy brings her extensive experience in advocating for individuals with disabilities and emphasizes the importance of innovative paratransit solutions. She voices concerns about how the proposed regulations could limit transportation options for people with disabilities.
• Alex Elegudin: CEO of Wheeling Forward and former Accessibility Chief at the New York City MTA. Alex provides a legal and advocacy perspective, detailing his efforts to improve accessibility in transportation. He discusses his recent Newsweek article that highlights the challenges and potential setbacks of the proposed regulatory changes.
• Jen Shepherd: Head of Uber's Global Transit Business. Jen explains Uber's role in supporting transit agencies and the potential consequences of the new regulations on Uber's ability to provide paratransit services. She underscores the safety measures Uber has in place and the broader implications for mobility if these services are curtailed.
Link to the proposed rule changes on the U.S. Federal Register: https://www.regulations.gov/docket/FTA-2024-0020
Coming up next week, we have the fourth of five episodes Paul recorded while visiting Australia. This week we feature just a few of the amazing women leading public transit in Australia and joining Paul, special co-host Kelly Chapman.
00:00 Introduction and Background
01:25 Meet the Panelists
03:11 Brad Miller's Innovative Approach
06:08 Challenges and Threats to Paratransit Services
07:07 Judy Shanley on Easterseals' Role
09:29 Alex Elegudin's Perspective
20:12 Jen Shepherd on Uber's Involvement
30:52 Conclusion and Call to Action
32:12 Coming up next week on Transit Unplugged
Transit Unplugged is brought to you by Modaxo https://www.modaxo.com
- Host: Paul Comfort
- Producer: Paul Comfort
- Editor and Writer: Tris Hussey
- Executive Producer: Julie Gates
Special thanks to:
- Brand design: Tina Olagundoye
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- Marketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey
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