• Turning Complaints into Customer Loyalty

  • Sep 5 2024
  • Durée: 15 min
  • Podcast

Turning Complaints into Customer Loyalty

  • Résumé

  • 🦉 Send us a text message! But please include your email or a way to get in touch with you. This feature is not two way!

    Vacation is supposed to be relaxing, but what if your stay doesn’t live up to your expectations? That’s what happened to our resident Bookkeeper Mensch, Paul Rosenblum, during his recent South Carolina getaway. While most of the trip was great, the accommodations had a few problems. But instead of just complaining, Paul is here to share the surprising outcome and what small business owners can learn from how the management handled the situation.

    Episodes mentioned:

    • Ep 38: Building Your Business Bookkeeping Team, https://www.buzzsprout.com/2188873/15460097-building-your-business-bookkeeping-team
    • Ep 39: Bookkeeping mishaps to avoid, https://www.buzzsprout.com/2188873/15513778-bookkeeping-mishaps-to-avoid
    • Ep 40: Treat Your Customers Well Instead of Bean Counting, https://www.buzzsprout.com/2188873/15575616-treat-your-customers-well-instead-of-bean-counting

    Support the show

    😄 Send Paul a text message. (add your email if you'd like a reply). https://www.buzzsprout.com/twilio/text_messages/2188873/open_sms

    🎧 Podcast Strategy & Management, Coffeelike Media: https://www.coffeelikemedia.com/

    😄 Facebook page for the podcast: https://www.facebook.com/profile.php?id=61563703652422

    📰 Newsletter: https://paulrosenblum.substack.com/

    🌞 YouTube: https://www.youtube.com/@Bookkeepermensch

    💸 Website: https://bookkeepermensch.com

    🎵 Music: SourceAudio: https://www.sourceaudio.com/

    📨 Email: Bookkeepermensch@gmail.com

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