Connie Noonan Hadley, Founder and Chief Scientist at the Institute for Life at Work, has been exploring team effectiveness since our paths first crossed in Philadelphia thirty years ago.

After roles at General Mills and McKinsey & Company, she dedicated herself to academia to further her research on leadership and the universal desire to love one's job. It turns out that strong social connections and support systems at work significantly enhance job satisfaction and reduce burnout. However, many workplaces lack these crucial components.

Consequently, Connie has focused her efforts to provide organizations with solutions that enhance workplace team cohesion and output. She advocates for intentional steps to reduce loneliness and increase psychological safety.

Connie has authored and co-authored numerous research papers, articles, book chapters and podcasts on these topics. Her contributions include a recent Harvard Business Review cover story titled ‘We’re Still Lonely at Work,’ co-authored with Sarah L. Wright.

Please join me in welcoming Connie Noonan Hadley to the Work 20XX podcast.

The effective adoption of new methods and technologies is crucial in today’s rapidly evolving world. The frequency and impact of external shocks seem to be escalating, with constant challenges since at least March 2020.

Proactive measures to reduce loneliness and increase psychological safety within teams can build resilience, enhance innovation, and strengthen team cohesion. These steps are also effective in reducing burnout and attrition.

Connie and I delve into the research to explore the actions leaders can take to improve performance in these essential areas. Connie is focused on solutions.

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Transcript and Show Notes - Click Here

Chet Kapoor, Chairman and CEO of Datastax, is all in on GenAI, aka Generative Artificial Intelligence. When ChatGPT burst into public consciousness in November 2022, Chet pivoted his team and the company to seize a leadership position in the fifth major technology wave of his 30+ year technology career.

Data at scale, vectorizing databases, and an open-source ethos are just a few ingredients necessary to enable developers to build and deliver the next revolution of GenAI native, and GenAI infused applications. This opportunity goes beyond merely saving money and increasing efficiency by a few points; to fundamentally reinventing processes, business models, and daily life assisted by human-like agents specifically designed around the context of our individual preferences, productivity, and priorities.

Please join me in welcoming Chet Kapoor to the Work 20XX podcast.

From RAG to LLMs, SLMs to hallucinations, and the exponential curves that will provide each of us with our own personal agents running locally, tuned to various processes, GenAI apps promise to change everything. From managing personal email to the marketing department, to our personal social calendars, these technologies will be based on the context and relevance of what matters most to each of us. The implications are broad and Chet and I discussed a number of important topics, from regulation and governance, developer tools, to the ramifications of 24/7 speech access to a supercomputer running apps tailored to our preferences. Exciting, scary, brave new world? Yes, yes, and yes.

What can we learn from the four most recent technology epochs (client-server, web, mobile, cloud), and what makes this GenAI chapter so unique?

Join me in this conversation with someone who has lived through prior transformations and has strong opinions on how this next chapter will unfold. Chet’s eyes still sparkle, the data-centric, open-source excitement burns as brightly as when he first picked up *The Little Kingdom: The Private Story of Apple Computer* by Michael Moritz in 1984, knowing then that he had to be part of this technology-powered transformation.

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https://www.youtube.com/watch?v=TcvLOREN5IE&list=PLZURvMqWbYjmmJlwGj0L0jWbWdCej1Jlt&ab_channel=TurntheLenswithJeffFrick

Transcript and Show Notes - Click Here

https://www.work20xx.com/episode/chet-kapoor-genai-my-agent-human-like-reinvention-work-20xx-ep32

Julie Whelan and the CBRE research team delivered the updated 2024 edition of the US Office Occupier Sentiment Survey. This marks the third consecutive year we’ve had Julie on to share the findings and some of the insights behind the numbers.

For the first time since Covid, according to Julie, the survey feels somewhat ‘normal,’ reflecting a significant shift in sentiment regarding organizations ‘shedding’ space. While the past few years focused on downsizing and adapting to hybrid work models, companies are now reaching a "steady state" where office space utilization is stabilizing, and some organizations are even considering expanding their space.

Please join me in welcoming Julie Whelan back to Work 20XX.

We covered a range of topics, including the difference between measuring efficiency vs. effectiveness. We reviewed the latest on technology investments, from video conferencing and space scheduling to occupancy sensors and more. We also explored some innovative ways companies are using flexible and shared spaces to accommodate peak days when most employees are in the office, while still maintaining ‘vibrancy’ on days with fewer people present.

With New York’s Local Law 97 coming into play, we discussed the role of sustainability, net-zero goals, office conversions, and the capital markets adjustments that will reset a number of properties that no longer meet today’s standards.

These topics and more make for another highly engaging conversation with Julie, who has her finger on the pulse of the office market from a national perspective.

YouTube - Click Here
https://www.youtube.com/watch?v=2khvxe9CcQY&list=PLZURvMqWbYjmmJlwGj0L0jWbWdCej1Jlt&ab_channel=TurntheLenswithJeffFrick

Transcript and Show Notes - Click Here
https://www.work20xx.com/episode/julie-whelan-v3-sentiment-shift-location-vibrancy-work-20xx-ep31