Behavior Management

Among the most prominent architects of the wireless communications industry, the former Verizon Wireless president and CEO has had one of the most remarkable careers in modern business. In Managers, Can You Hear Me Now?, Strigl shares all the skills and techniques he used to build Verizon into one of the greatest growth companies in any industry.

Serve 2 Win, the first in a series of business guidebooks by entrepreneur coach and serial business owner, Mitch Durfee, offers an unusual approach to launching a small business. The single most successful basis for any entrepreneurial endeavor is that of being of service. Not only does a service-to-others approach attract customers and clients, it rewards business practitioners with an unshakeable sense of purpose, undergirded by the inherent happiness of using their expertise to assist others in need of help.

There’s an epidemic of underperformance plaguing teams and organizations. Activity but no progress, meetings with no follow-up, confused responsibilities, impossible demands, missed milestones, low morale, poor engagement, talent drain...what’s the cause? Issues with accountability. From broken promises and unrealistic expectations to finger-pointing and cultures of avoidance and blame, issues with accountability—and the fear that drives them—are rampant across business, government, and NGOs.

There’s no place for empathy in business was a belief Dr. Price, a logical, results-focused engineer held onto tightly, until a cascade of life-altering events provided her a new perspective. A perspective that recognized empathy as a critical skill that every leader must develop and employ to achieve success. Dr. Price’s empathetic leadership journey has been a multi-year process, one that continues today, and one that she willingly shares with you—the good, the bad, and the ugly.

Do you wish you could more fully engage your employees? Or reduce turnover by 25% or more? Do you need to quickly align staff around the organization's long-term strategy? Or achieve double-digit growth? Then this groundbreaking audiobook is for you.

Given the turbulence of the world we now live in, clear and effective leadership has never been more important. But equally, there has never been greater pressure on leaders to perform and to provide inspirational leadership for their teams and organisations. If people are to step up into challenging leadership roles and succeed in inspiring others, their first priority must be to find ways in which to discover that inspiration for themselves. The Inspired Leader will help them to do just that.

Does it have to be this way? Can’t resist checking your smartphone or mobile device? Sure, all this connectivity keeps you in touch with your team and the office - but at what cost? In Sleeping with Your Smartphone, Harvard Business School professor Leslie Perlow reveals how you can disconnect and become more productive in the process. In fact, she shows that you can devote more time to your personal life and accomplish more at work. And the good news is that this doesn’t require an organizational makeover.

Ever wondered how successful people are able to fix failing projects and situations? The Round Table: How to Leverage the Skills of Multiple Professions to Revitalize a Situation is the blueprint you need to strategically recover. Author Abraham M. Gutsioglou, PhD, takes you on a journey through different ways of seeing the world while giving you the techniques and advice you need to revitalize failing situations so that you can be the fixer companies are raving about.

As management ages and prepares to work longer than previous generations, and Millennials join companies at steady rate, companies are suffering through tension and dissonance between Millennials and Boomers, and realizing that they can't just wait for management to age out to fix it. Finding productive ways to work across the generation gap is essential, and the organizations that do this well will have significant strategic advantages over those that don't.

The purpose of this book is to emphasize the value of emotions and explore mental behavioral and emotional dimensions that affect consumers of all age groups, societies, and cultures. This book is an excellent reference for students, executives, marketers, researchers, and trainers. It includes the different elements of emotion, evidence of how emotions govern and organize consumer life, and emotion and individual functioning, including psychological disorders and well-being.

Over the past decade, a small number of companies have changed every aspect of how we live, work and play. These Outpacers have become enormous global businesses, with companies like Google, Amazon, Netflix, Salesforce, Meta, Tesla and Apple all totally redefining what a successful organisation looks and feels like. Each chapter in Outpacer focusses on an Outpacer characteristic required for organisational greatness and features examples of what it is and how to achieve it.

You have perfected the skills necessary to perform at work and manage everyday life. Yet you often find yourself stuck—your career has stalled, your relationships have become stagnant. Something is off. The hard truth is that no matter how brilliant you may be, your technical abilities won’t provide you with the charisma, empathy, and grace you need to advance. No matter how well-designed your algorithms, they won’t teach you how to be an authentic leader.

Failures are a common phenomena in civilization. Things fail and society responds, often very slowly, sometimes inappropriately. What kinds of things go wrong? Why do they go wrong? How do people and organizations react to failures, and what are the best ways to react? William B. Rouse takes an analytic approach to these questions and addresses 18 well-known cases of high-consequence failures. He employs a multi-level framework to integrate findings across the case studies, and, in turn, uses these to outline a conceptual approach to integrated failure management.

In The Moment You Can't Ignore, Malachi O'Connor and Barry Dornfeld tell fascinating "you are there" stories of people and organizations as they encounter and then navigate through and beyond these un-ignorable moments, and show what we can learn from them.

Internet Reputation Management for Businesses is a new book by Guillermo "William" Rivas, co-founder of the first company to offer reputation management to businesses. The book cuts through the clutter and hype of reputation management and helps businesses understand the keys to a successful reputation-management campaign for a healthy social media presence online. This book on Internet reputation management looks into the passion and rewards of a healthy online image.

Why work harder than you have to? One manager kept his senior execs happy by secretly hacking into the company’s database, providing them the reports they needed in one-third the time. Hacking is a powerful solution to every stupid procedure, tool, rule, and process we are forced to endure. Benevolent hackers are saving business from itself. It would be so much easier to do great work if not for lingering bureaucracies, outdated technologies, and deeply irrational rules and procedures.

Real life stories about consumers who demand that companies make a diffence in the world with their products.

Internationally renowned business guru, Bill Schwarz explores the way organizations work, the impact of human nature's reactive state, the governing principles that determine why a company believes the way it does.

In today's cut-throat, get-ahead-at-all-costs world, the idea of showing basic decency toward one another has sadly been pushed to the side. Yet, the power of respectful, positive leadership can be more impactful now than ever before. Gracious leaders stand apart because they have a better way. Leaders who listen with purpose, recognize they don't have all the answers, and demonstrate uncompromising respect to all can - and will - lead their teams to peak performance.

All chief executives want to deliver superior returns for their shareholders; however, only a few have been able to do so on a sustainable basis. Beliefs, Behaviors, and Results profiles how the best Fortune 200 CEOs have been able to outperform their peers and sustain superior shareholder returns by institutionalizing a set of beliefs and behaviors in their organizations.