Behavior Management
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Working With You Is Killing Me
- Freeing Yourself from Emotional Traps at Work
- Auteur(s): Katherine Crowley, Kathi Elster
- Narrateur(s): Katherine Crowley, Kathi Elster
- Durée: 3 h et 28 min
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If you find yourself getting fed up and frustrated with a colleague whose incompetence is driving you crazy, a boss who gets angry when you're not a mind reader, or an employee who habitually challenges your authority, chances are you're caught in an emotional trap in the workplace. Quit complaining and do something!
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Working With You Is Killing Me
- Freeing Yourself from Emotional Traps at Work
- Narrateur(s): Katherine Crowley, Kathi Elster
- Durée: 3 h et 28 min
- Date de publication: 2006-01-01
- Langue: Anglais
- The toughest part of any job is dealing with the people around you....
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Prix courant: 19,18$ ou 1 crédit
Prix réduit: 19,18$ ou 1 crédit
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Reimagine Inclusion
- Debunking 13 Myths to Transform Your Workplace
- Auteur(s): Mita Mallick
- Narrateur(s): Mita Mallick
- Durée: 6 h et 54 min
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Veteran DEI leader Mita Mallick debunks thirteen myths that hold us back from transforming our workplaces. She delivers powerful storytelling combined with practical and hands-on ways for us to be more inclusive leaders. She teaches us that when we show up as more inclusive leaders, we have the power to change our organizations, ultimately creating a ripple effect across our ecosystem.
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Reimagine Inclusion
- Debunking 13 Myths to Transform Your Workplace
- Narrateur(s): Mita Mallick
- Durée: 6 h et 54 min
- Date de publication: 2023-11-28
- Langue: Anglais
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Reimagining what inclusion can look like in our organizations starts with understanding why these thirteen DEI myths are not true—with effective strategies for implementing transformative inclusivity....
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Prix courant: 21,92$ ou 1 crédit
Prix réduit: 21,92$ ou 1 crédit
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Engaging Emergence
- Turning Upheaval into Opportunity
- Auteur(s): Peggy Holman
- Narrateur(s): Caroline Miller
- Durée: 6 h et 20 min
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Leading thinker and change consultant Peggy Holman provides leaders, trainers, and other agents of change grappling with disruption with a theory of "emergence" and tools for fostering it in organizations.
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Engaging Emergence
- Turning Upheaval into Opportunity
- Narrateur(s): Caroline Miller
- Durée: 6 h et 20 min
- Date de publication: 2013-11-15
- Langue: Anglais
- Leading thinker and change consultant Peggy Holman provides leaders, trainers, and other agents of change grappling with disruption with a theory of "emergence" and tools for fostering it in organizations....
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Prix courant: 26,40$ ou 1 crédit
Prix réduit: 26,40$ ou 1 crédit
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Why Smart Executives Fail
- And What You Can Learn from Their Mistakes
- Auteur(s): Sydney Finkelstein
- Narrateur(s): Don Hagen
- Durée: 12 h et 14 min
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In Why Smart Executives Fail, Sydney Finkelstein uncovers - with startling clarity and unassailable documentation - the causes regularly responsible for major business breakdowns. Why Smart Executives Fail relates the stories of great business disasters and demonstrates that there are specific, identifiable ways in which many businesses regularly make themselves vulnerable to failure.
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Why Smart Executives Fail
- And What You Can Learn from Their Mistakes
- Narrateur(s): Don Hagen
- Durée: 12 h et 14 min
- Date de publication: 2016-02-23
- Langue: Anglais
- A definitive study of executive failures - why they happen and how to prevent them....
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Prix courant: 27,77$ ou 1 crédit
Prix réduit: 27,77$ ou 1 crédit
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Red Team
- How to Succeed by Thinking Like the Enemy
- Auteur(s): Micah Zenko
- Narrateur(s): Christopher Lane
- Durée: 11 h et 2 min
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Red teaming. It is a practice as old as the Devil's Advocate, the 11th-century Vatican official charged with discrediting candidates for sainthood. Today, red teams - comprised primarily of fearless skeptics and those assuming the role of saboteurs who seek to better understand the interests, intentions, and capabilities of institutions or potential competitors - are used widely in both the public and private sector.
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Red Team
- How to Succeed by Thinking Like the Enemy
- Narrateur(s): Christopher Lane
- Durée: 11 h et 2 min
- Date de publication: 2015-11-03
- Langue: Anglais
- Red teaming. It is a practice as old as the Devil's Advocate, the 11th-century Vatican official charged with discrediting candidates for sainthood....
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Prix courant: 32,00$ ou 1 crédit
Prix réduit: 32,00$ ou 1 crédit
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Lead. Care. Win.
- Auteur(s): Dan Pontefract
- Narrateur(s): Dan Pontefract
- Durée: 4 h et 41 min
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When you care enough to champion others, the workplace becomes happily infectious and the organization benefits in more ways than one.
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What we need right now!!
- Écrit par David Doyle le 2023-04-04
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Lead. Care. Win.
- Narrateur(s): Dan Pontefract
- Durée: 4 h et 41 min
- Date de publication: 2020-11-07
- Langue: Anglais
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When you care enough to champion others, the workplace becomes happily infectious and the organization benefits in more ways than one....
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Prix courant: 20,20$ ou 1 crédit
Prix réduit: 20,20$ ou 1 crédit
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Auteur(s): Renee Evenson
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
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Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.
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Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Narrateur(s): Sandra Burr
- Durée: 6 h et 40 min
- Date de publication: 2017-12-12
- Langue: Anglais
- Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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Great Teams
- 16 Things High Performing Organizations Do Differently
- Auteur(s): Don Yaeger
- Narrateur(s): Steven Roy Grimsley
- Durée: 7 h et 8 min
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Over six years, long-time Sports Illustrated editor Don Yaeger was invited by some of the greatest companies in the world to speak about the habits of high-performing individuals. From Microsoft and Starbucks to the New England Patriots and San Antonio Spurs, what do some organizations do seemingly better than most of their opponents? Don identified 16 habits that drive high-performing teams. Building on stories, examples, and first-hand accounts, each chapter in Great Teams comes with applicable examples on how to apply these characteristics in any organization.
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Great Teams
- 16 Things High Performing Organizations Do Differently
- Narrateur(s): Steven Roy Grimsley
- Durée: 7 h et 8 min
- Date de publication: 2016-07-19
- Langue: Anglais
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Great Teams is the ultimate intersection of the sports and business worlds and a powerful companion for thought leaders, teams, managers, and organizations that seek to perform similarly. The insight shared in this book is sure to enhance any team in its pursuit of excellence....
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Prix courant: 25,63$ ou 1 crédit
Prix réduit: 25,63$ ou 1 crédit
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The 4 Disciplines of Execution
- Achieving Your Wildly Important Goals
- Auteur(s): Sean Covey
- Narrateur(s): Sean Covey
- Durée: 3 h et 38 min
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An insightful new work from the multimillion-copy best-selling author Sean Covey and the FranklinCovey organization, based on their work with hundreds of thousands of employees and large companies. It unveils the essential disciplines proven to help businesses and individuals realize their most important goals.
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The 4 Disciplines of Execution
- Achieving Your Wildly Important Goals
- Narrateur(s): Sean Covey
- Durée: 3 h et 38 min
- Date de publication: 2012-04-24
- Langue: Anglais
- An insightful new work from best-selling author Sean Covey and the FranklinCovey organization, based on their work with hundreds of thousands of employees and large companies....
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Prix courant: 17,43$ ou 1 crédit
Prix réduit: 17,43$ ou 1 crédit
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The Engagement Game
- Why Your Workplace Culture Should Look More Like a Video Game (Ignite Reads)
- Auteur(s): Jamie Madigan
- Narrateur(s): Neil Shah
- Durée: 1 h et 55 min
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Gamer and commentator Jamie Madigan's fresh and pertinent new book shows how business leaders can promote a culture of productivity and innovation using gaming techniques and psychology. Just as games teach players to navigate a virtual "world", bosses teach employees to navigate the workplace by solving problems, cooperating with colleagues, and setting long-term goals. The application of video games has the potential to eliminate dreary offices in favor of more stimulating - and ultimately, more profitable - work environments. Look no further to level up your team!
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The Engagement Game
- Why Your Workplace Culture Should Look More Like a Video Game (Ignite Reads)
- Narrateur(s): Neil Shah
- Durée: 1 h et 55 min
- Date de publication: 2021-02-23
- Langue: Anglais
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Gamer and commentator Jamie Madigan's fresh and pertinent new book shows how business leaders can promote a culture of productivity and innovation using gaming techniques and psychology....
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Prix courant: 14,57$ ou 1 crédit
Prix réduit: 14,57$ ou 1 crédit
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Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- Auteur(s): Joseph A. Michelli
- Narrateur(s): Joseph A. Michelli
- Durée: 7 h et 31 min
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Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy to elevate the company's customer experience to best-in-class across all brands and industries.
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Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- Narrateur(s): Joseph A. Michelli
- Durée: 7 h et 31 min
- Date de publication: 2015-12-06
- Langue: Anglais
- Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy....
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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Fun at Work
- More Time, Freedom, Profit and More of What You Love to Do
- Auteur(s): Greg Winteregg
- Narrateur(s): Greg Winteregg
- Durée: 4 h et 50 min
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You can have fun at work and achieve personal freedom! Whether your dream is to enjoy a four-hour work week or you love the 80-hour hustle, your definition of freedom is what’s right for you. No matter how you define happiness, there are basic planning and organization skills that must be in place to achieve your goals. You can enjoy your work rather than becoming a slave to it. No more incomplete projects and unfulfilled dreams if you follow some simple steps. In his book, Fun at Work, Greg Winteregg teaches you how to enjoy your business and your life.
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Fun at Work
- More Time, Freedom, Profit and More of What You Love to Do
- Narrateur(s): Greg Winteregg
- Durée: 4 h et 50 min
- Date de publication: 2020-04-15
- Langue: Anglais
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You can have fun at work and achieve personal freedom! Whether your dream is to enjoy a four-hour work week or you love the 80-hour hustle, your definition of freedom is what’s right for you. In his book, Greg Winteregg teaches you how to enjoy your business and your life....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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Secrets of Silicon Valley
- What Everyone Else Can Learn from the Innovation Capital of the World
- Auteur(s): Deborah Perry Piscione
- Narrateur(s): Andrea Gallo
- Durée: 10 h et 1 min
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In Secrets of Silicon Valley, entrepreneur and media commentator Deborah Perry Piscione takes us inside this vibrant ecosystem where meritocracy rules the day. She explores Silicon Valley's exceptionally risk-tolerant culture, and why it thrives despite the many laws that make California one of the worst states in the union for business.
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Secrets of Silicon Valley
- What Everyone Else Can Learn from the Innovation Capital of the World
- Narrateur(s): Andrea Gallo
- Durée: 10 h et 1 min
- Date de publication: 2013-09-03
- Langue: Anglais
- While the global economy languishes, one place just keeps growing despite failing banks, uncertain markets, and high unemployment: Silicon Valley....
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Prix courant: 37,04$ ou 1 crédit
Prix réduit: 37,04$ ou 1 crédit
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The Ten Faces of Innovation
- Auteur(s): Tom Kelley, Jonathan Littman
- Narrateur(s): Stow Lovejoy
- Durée: 8 h et 49 min
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Tom Kelley, author of The Art of Innovation and the general manager of IDEO, the world-famous design firm, illuminates the strategies IDEO used to beat the devil's advocate and drive creativity throughout the organization.
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The Ten Faces of Innovation
- Narrateur(s): Stow Lovejoy
- Durée: 8 h et 49 min
- Date de publication: 2006-07-13
- Langue: Anglais
- The Ten Faces of Innovation is an extraordinary guide to nurturing and sustaining a culture of continuous innovation and renewal....
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Prix courant: 31,26$ ou 1 crédit
Prix réduit: 31,26$ ou 1 crédit
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The Delicate Art of Bureaucracy
- Digital Transformation with the Monkey, the Razor, and the Sumo Wrestler
- Auteur(s): Mark Schwartz
- Narrateur(s): Erick Jason Martin
- Durée: 9 h et 17 min
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Mark Schwartz, author of leadership classics A Seat at the Table and The Art of Business Value, reveals a new (empowering) model for the often soul-shattering, frustrating, Kafkaesque nightmare we call bureaucracy. Through humor, a healthy dose of history and philosophy, and real-life examples from his days as a government bureaucrat, Schwartz shows IT leaders (and the whole of business) how to master the ways of the Monkey, the Razor, and the Sumo Wrestler to create a lean, learning, and enabling bureaucracy.
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hard to listen to
- Écrit par Bradley Arsenault le 2022-01-15
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The Delicate Art of Bureaucracy
- Digital Transformation with the Monkey, the Razor, and the Sumo Wrestler
- Narrateur(s): Erick Jason Martin
- Durée: 9 h et 17 min
- Date de publication: 2020-10-13
- Langue: Anglais
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Mark Schwartz, author of leadership classics A Seat at the Table and The Art of Business Value, reveals a new (empowering) model for the often soul-shattering, frustrating, Kafkaesque nightmare we call bureaucracy....
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Prix courant: 25,00$ ou 1 crédit
Prix réduit: 25,00$ ou 1 crédit
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The Leader's Guide to Managing Risk
- A Proven Method to Build Resilience and Reliability
- Auteur(s): K. Scott Griffith
- Narrateur(s): K. Scott Griffith
- Durée: 8 h et 45 min
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Leaders today must navigate their teams and organizations through unprecedented levels of uncertainty. It feels like every year there is some-game changing technology or catastrophe that gives rise to a “new normal” and sends businesses scrambling for how to rethink themselves to operate under these new conditions. K. Scott Griffith, a former airline pilot, socio-technical physicist, and author of the first independently audited high reliability and just culture model, offers practical and proven methods to build processes that will withstand the winds of uncertainty while driving success.
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The Leader's Guide to Managing Risk
- A Proven Method to Build Resilience and Reliability
- Narrateur(s): K. Scott Griffith
- Durée: 8 h et 45 min
- Date de publication: 2023-11-07
- Langue: Anglais
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Be prepared for the dangerous and largely unknown risks that threaten your business and learn how to survive and thrive when uncertainty hits....
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Prix courant: 29,13$ ou 1 crédit
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Positively Energizing Leadership
- Virtuous Actions and Relationships That Create High Performance
- Auteur(s): Kim Cameron
- Narrateur(s): Sean Pratt
- Durée: 4 h et 36 min
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This book is about one of the most important factors that leads to spectacular performance in organizations. Kim Cameron, a true pioneer in the study of positive leadership, offers validated scientific evidence that all individuals are inherently attracted to and flourish in the presence of positive energy.
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Positively Energizing Leadership
- Virtuous Actions and Relationships That Create High Performance
- Narrateur(s): Sean Pratt
- Durée: 4 h et 36 min
- Date de publication: 2021-06-16
- Langue: Anglais
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This practical guide, the first to show how leaders can achieve extraordinary results through the positive energy generated by virtuous interactions with employees, is written by one of the giants in the study of positive leadership....
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Prix courant: 22,17$ ou 1 crédit
Prix réduit: 22,17$ ou 1 crédit
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The Big Book of HR, 10th Anniversary Edition
- Auteur(s): Barbara Mitchell, Cornelia Gamlem
- Narrateur(s): Randye Kaye
- Durée: 12 h et 36 min
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Every leader will agree that managing people is challenging and growing more complex. Since The Big Book of HR was first published, dramatic changes have taken place in the workplace and the workforce. This tenth anniversary edition incorporates discussions and reflections on these changes which are useful for any business owner, manager, or HR professional.
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The Big Book of HR, 10th Anniversary Edition
- Narrateur(s): Randye Kaye
- Durée: 12 h et 36 min
- Date de publication: 2022-01-11
- Langue: Anglais
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Every leader will agree that managing people is challenging and growing more complex. Since The Big Book of HR was first published, dramatic changes have taken place in the workplace and the workforce....
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Prix courant: 27,83$ ou 1 crédit
Prix réduit: 27,83$ ou 1 crédit
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Perfectly Confident
- How to Calibrate Your Decisions Wisely
- Auteur(s): Don A. Moore
- Narrateur(s): Don A. Moore
- Durée: 6 h et 19 min
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Decades of research demonstrates that we often have an over-inflated sense of self and are rarely as good as we believe. Perfectly Confident is the first book to bring together the best psychological and economic studies to explain exactly what confidence is, when it can be helpful, and when it can be destructive in our lives.
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Perfectly Confident
- How to Calibrate Your Decisions Wisely
- Narrateur(s): Don A. Moore
- Durée: 6 h et 19 min
- Date de publication: 2020-05-26
- Langue: Anglais
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An expert on the psychology of decision making at Berkeley’s Haas School of Business considers how to calibrate examines the importance of being confident, arguing that confidence is good, but overconfidence can hinder growth....
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Prix courant: 24,46$ ou 1 crédit
Prix réduit: 24,46$ ou 1 crédit
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Psychology of Financial Planning
- The Practitioner's Guide to Money and Behavior
- Auteur(s): Brad Klontz, Charles R. Chaffin, Ted Klontz
- Narrateur(s): Jamie Renell
- Durée: 9 h et 2 min
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In Psychology of Financial Planning: The Practitioner's Guide to Money and Behavior, distinguished authors Drs. Brad Klontz, CFP, Charles Chaffin, and Ted Klontz deliver a comprehensive overview of the psychological factors that impact the financial planning client. Designed for both professional and academic audiences, Psychology of Financial Planning is written for those with thirty years in practice as well as those just beginning their journey.
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Psychology of Financial Planning
- The Practitioner's Guide to Money and Behavior
- Narrateur(s): Jamie Renell
- Durée: 9 h et 2 min
- Date de publication: 2022-11-22
- Langue: Anglais
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In Psychology of Financial Planning: The Practitioner's Guide to Money and Behavior, distinguished authors Drs. Brad Klontz, CFP, Charles Chaffin, and Ted Klontz deliver a comprehensive overview of the psychological factors that impact the financial planning client....
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