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Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. How did Cleveland Clinic turn itself around so effectively and so quickly? More important, how can you do the same with your organization? Service Fanatics reveals the strategies and tactics the Clinic applied to become one of today's leading patient-experience healthcare organizations - methods that seamlessly translate to any business seeking to improve its customer experience.

As a veteran of six successful Kickstarter campaigns (and counting) and the proprietor of the Kickstarter Lessons blog, Jamey Stegmaier knows something about crowdfunding. In this audiobook, he goes beyond the nuts and bolts of how it works to a deeper level - crowdfunding not just as a cool way to raise money but as a better way to build and run a business.

It is time to stop the busy work of constantly putting out fires. It’s time to Let Your Business Burn. Scott Beebe has helped liberate business owners around the world from the chaos of constantly putting out hundreds of petty fires and has equipped them to let their business burn. In Let Your Business Burn, Scott guides you through a story-filled, template-packed, step-by-step discovery of the foundational elements that every business needs to stop putting out fires and instead build a business that matters.

In Help Your Child Build Wealth: A Parent's Guide to Teaching Children To Be Successful Investors, bestselling author and investing educator Michael Sincere delivers an exciting new take on the stock market. Perfect for rookie investors with children, this book explains exactly how you can get started as a long-term investor using index funds, ETFs, and individual stocks. You'll also discover how you can teach your kids about investing in a way that gets them excited about building wealth for their futures.

Have you ever tried to build a haunted house? Best-selling author Travis Brown returns with a new collection taking listeners on a journey into dark rooms filled with the creepy, weird, and unexplained. The sundown is tinted green, a wind blows in from the west, and the walls between our world and all others grow thin enough to slip through. Invisible nightmares walk among us, some more dangerous than others. Make sure when that happens, you’re somewhere secret and safe.

If you've experienced long-term or repeated trauma-such as childhood abuse or neglect, domestic violence, betrayal, or prolonged emotional abuse-you may struggle with intense feelings of sadness, anger, anxiety, shame, and distrust toward others.

In The Laughter Effect, Ros Ben-Moshe provides a roadmap to tap into the lighter side of life with laughter therapy. Ben-Moshe shares tips and tools to achieve an intentional state of being she calls the Laughter Effect—a way to elevate mindfulness, gratitude, and self-compassion. When used regularly, it enhances resilience to stress, enabling you to respond to adversity and bounce forward with humor, levity, and grace.

In Front-Line Leadership: How to Eliminate Complacency and Build All-In Engagement, experienced leader and veteran Patrick Nelson delivers an inspiring and exciting discussion of real-world leadership that changes lives and gets results.

Do you always Andrew Benson start projects and don’t manage to finish them? Do you not start working until the deadline comes close? Are you your only obstruction? Missing a deadline, procrastinating, overthinking, falling into the worrying trap, getting enraged at petty things, lack of motivation and everything there is to failure, happens to all of us. But changing it, controlling it, and making positive changes in yourself is the way to move forward.

New York Times best-selling, award-winning author, actor, and motivational speaker Hill Harper invites listeners to join the conversation about the breakdown of the African-American family. The black community of past generations found strength in families, but today’s black children have less than a one in three chance of being raised in a two-parent household. Harper’s search for answers to this phenomenon is an enlightening and empowering journey.

It’s 1990. Johanna Morrigan, 14, has shamed herself so badly on local TV that she decides that there’s no point in being Johanna anymore and reinvents herself as Dolly Wilde - fast-talking, hard-drinking Gothic hero and full-time Lady Sex Adventurer! She will save her poverty stricken Bohemian family by becoming a writer - like Jo in Little Women, or the Bröntes - but without the dying young bit.

These relaxing affirmations were specifically created for children with ADHD or ADD to listen to on a regular basis and transmit positive encouraging messages into their unconscious mind.

There are enormous differences between managing and coaching. Yet many companies and organizations encourage their leaders to coach teams without ever teaching them how. Nathan Jamail, a leading consultant, professional speaker, and the president of his own group of businesses, trains coaches at several Fortune 500 companies and learned that it takes not only different skills to achieve success, but a truly effective coach needs an organizational culture that creates and multiplies the success of every motivated team member.

One of the biggest obstacles to a happy, strong marriage is a lack of understanding of yourself and your spouse. With Strengths Based Marriage, MarriageToday cofounder Jimmy Evans and Gallup-certified strengths coach Allan Kelsey give listeners the tools they need to dismantle that hurdle and develop a deeper and richer relationship.

How would your life change if you could rapidly lose weight, burn fat and enjoy healthy, sustainable weight loss? No matter your age, how busy you are or how many times you’ve failed to lose weight, you’ll learn how to finally achieve the body you truly deserve. Even if you don’t know what the keto diet is or you’ve been struggling to lose weight for years, this book will empower you.

Are your finances feeling squeezed? Do dreams of buying a house, retiring comfortably, or taking amazing vacations feel out of reach? You're not alone! Many people struggle to save and don’t know where to begin. What if growing your money was simpler than you thought? As someone passionate about helping people grow their hard-earned money, my book takes you through 5 easy steps to go from penny pincher to savvy saver on your terms.

Written by James Ruell, who has served as director and vice-treasurer of an award-winning charity, Nonprofit Board Success gives practical advice and proven techniques for building a top-notch board of directors—one that will make you the envy of CEOs everywhere.

Procrastination is one of the most well-known issues that humans have. For as long as humans have been around, they have been faced with the habit of delaying, avoiding, and procrastinating on different issues. During humans' more productive moments, when they figure out temporarily how to stop procrastinating, they feel satisfied and accomplished. But those moments don't last forever. You need to know that there exists a way to stop the procrastination problem--a cure that will help you have more productive moments than avoiding them.

Do you have a successful line of product that you know people want to try but who may not be ready to commit or might be overwhelmed by the selection? Do you have an idea for a curated experience that you could provide to subscribers monthly but you don't know where to start? Step-by-step, Sarah Williams, the Subscription Box Queen and host of the Launch Your Box podcast, shares the tactical knowledge, challenges, and successes she faced in launching her own successful business from the ground up.

In this book, we will go in-depth through the four different attachment styles discovered by psychologists John Bowlby and Mary Ainsworth. You will learn about how your childhood laid a foundation that could determine the quality of your current relationships, how to fix them if they’re broken, and how to heal yourself from past trauma.