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Running a business should be exciting and rewarding, not a burden. Unfortunately, many entrepreneurs fall into the daily grind of stamping out fires and doing everything themselves because they’ve unknowingly become their own best employee and the bottleneck of their business. Do questions, decisions, and problems always funnel their way back to you? Has your business become a revolving door for employees or the permanent residence for under-performers? Are you tired of burning the candle at both ends and not living life on your terms?

Chief Customer Officer 2.0 will give you a proven framework that has launched and advanced the customer experience transformation in businesses around the world. And it will take years off your learning curve. Written by Jeanne Bliss, worldwide authority on customer experience, and preeminent thought leader on the role of the customer leadership executive, this book follows the five-competency model she uses to coach the C-Suite and chief customer officers.

In 2020, the world as we knew it changed. For close to two years, people were socially isolated. Many of us lost the art of human face-to-face connections that lead to the development of close intimate relationships. In Relational Intelligence, Dr. Adam C. Bandelli outlines the five essential skills that can help you reconnect with others and build strong, long-lasting relationships. Drawing on research from the fields of psychology, sociology, and behavioral science, he explains why these skills are necessary tools for building a life of joy, satisfaction, and fulfillment.

The 9-L model illustrated in Blended Families--Special Children explores the dynamics of stepfamilies caring for children with special needs and disabilities and presents the information in digestible nuggets ready for consumption by quintessential blended families juggling the demands of parenthood with caring for children with special needs.

The Classroom Behavior Manual is a resource you can return to again and again, packed with more than 100 strategies and dozens of procedures and tools. Learn how to respond to negative behaviors in nonpunitive ways so that you can ensure all students' school days are as calm, engaging, and educational as they possibly can be.

Discover how to use proven spy techniques to bolster your business strategies - from self-advocation to selling to interviewing - and ultimately make more money with this unique guide.

In this life-changing book, James Elliott brings together all his years of experience as an accredited psychotherapist, resilience coach, and ex-paratrooper to help you develop your five pillars of mental resilience: confidence, emotional intelligence, physical health, goals, and relationships.

In this groundbreaking guide, you'll learn a seven point parenting plan to help you create positive habits and build emotional control in your child. As a parent and family counselor, Nora Williams understands the unique challenges that come with raising a child with ADHD, and she is here to help you every step of the way.

Why do some businesses “fail to scale”? Smooth Scaling offers a clear diagnosis, along with twenty practical Rituals to boost your organization’s performance and achieve frictionless growth. Where other books on scaling focus on strategy, fundraising, or product-market fit, Smooth Scaling addresses the most pervasive and least-understood fail point that threatens to kneecap even the best-laid scaling plan: organizational friction.

In a world of hustle culture and burnout, women don’t want to lean in, they want to lie down. Now more than ever, women are looking to leave the corporate grind to break out into their own entrepreneurial ventures in a way that feeds their life rather than consumes it. But they don’t know exactly where to start. Kathleen Griffith has been in these exact shoes. When she set out to launch her own business she found that the women’s business space was big on “go, girl” messages, but short on the gritty details of actually building a business.

The word is out: content marketing is king. But when nearly every business has a blog, it's tough to stand out. The real secret is that there's a much better tool for spreading influence and generating revenue - one with far less competition. Podcasting offers rich opportunities, especially if you get in early and do it right.

For many marketing professionals, "science" is a four-letter word. They see brand-building as an unteachable art guided by their intuition and experience. But at its core, marketing aims to seed ideas into people's minds, make them feel a certain way, and, ultimately, get them to act. In Brand Seduction, Daryl reveals the latest psychological and neuroscientific discoveries about how our minds process brand information and make decisions, and the important roles our emotions and unconscious play in our selections.

Change is the new norm in society, and it's having a devastating impact on organizations. The proof? Insecure, demoralized employees and the lowest levels ever of employee engagement. In Conscious Culture, Joanna Barclay shares 30 years of business transformation experience. Leaders learn how to awaken the life force energy within values, ethics, and leadership that ignites performance and employee engagement. With the ABCs of culture change, she provides a blueprint for leaders to consciously create a high-performing, values-driven organization.

Running an accounting firm is hard. Because nobody teaches you how to run an accountancy business when you do accountancy training. Nobody teaches you how to price your services, how to win new business, how to lead and manage a team or how to implement systems. The result is working too hard for too little money and never having enough time.

If you (1) have trouble connecting with people beyond small talk or (2) are often left speechless and dumbfounded on how to handle certain people and situations, that feeling of dread isn't something you have to live with. Improve Your People Skills is your key to social intelligence and the better relationships to enrich your life that will inevitably follow.

For thousands of years, we've been warned of a day when the Antichrist will arise to pilot the greatest deception in human history. Whereas many can discuss the dictatorial global economics, societal horrors, and eventual apocalypse that follows his arrival, few know that there are negotiations in the workings at this moment to build the very location where the abomination of desolation will stand in the holy place. This, as the book of Daniel prophesied, will be the catalyst event... The beginning of the end.

In December of 1938, a chemist in a German laboratory made a shocking discovery: When placed next to radioactive material, a Uranium atom split in two. That simple discovery launched a scientific race that spanned three continents. In Great Britain and the United States, Soviet spies worked their way into the scientific community; in Norway, a commando force slipped behind enemy lines to attack German heavy-water manufacturing; and deep in the desert, one brilliant group of scientists was hidden away at a remote site at Los Alamos.

The world needs protecting - before they can build in space they have to get into space. There is a "false queen" attacking vampires in Asia - Bethany Anne sends her own to look into that. The moon base needs to be settled, can Team BMW make it happen? Do they have enough people? Can they get the right people to help?

Are you ready to create a blueprint for a purposeful life through the power of the Enneagram? If you feel stuck in unhealthy patterns, disconnected from loved ones and yourself, or unsure of your true purpose, you're not alone. Many people experience these existential crises, but there's hope. By uncovering your Enneagram personality type, you can free yourself from these burdens.

This audiobook explores how to build an attractive personality through personal development. It offers a new perspective that puts individual growth as the key to enjoying a full social life and being successful with women. It also helps open the door to unknown depths of ourselves. It is an invitation to discover our own assets and be honest with ourselves in order to meet and relate with women. This work describes in detail introspective mechanisms that will allow us to explore and look into our own attractiveness in a new light.