Building Communication Skills

This book contains proven 10-step guidelines on how to build trust in yourself and trust others. The title says it all. How do we make other people trust us? This question has been bothering leaders and managers throughout the centuries. This book aims to answer this question. "Trust is one of the pillars of a strong relationship." When people choose whom to trust, they do not use logic or rational thinking. We do not trust someone based solely on his or her track record. Our mind collects a combination of verbal and non-verbal cues to guess if a person we just met is trustworthy.

All words are made up. All words spoken between us are nothing more than made-up sounds from manipulated air. They're just lung puffs. All of the letters that we text, email, and write are made-up symbols to coincide with our made-up noise.

Conflict Resolution builds on positive approaches to support other people and build bridges to reach a satisfactory solution for all parties. This audio book encourages you to accept conflict as a normal part of everyone’s life so you can move on productively to deal with it, rather than get depressed by the presence of conflict in your life and work.