Building Management

This new offering from management expert Gary S. Topchik, coauthor of The First-Time Manager, Fifth Edition, covers the basics of team building, giving novice managers all the activities and information they need to achieve team-building success. From making the transition from team member to team leader, to holding team members accountable, to managing challenging situations and resolving conflict, The First-Time Manager's Guide to Team Building tells listeners how their own management style can influence how successful their teams become.

Frustrated by the high costs and difficulty of accepting credit card payments, McKelvey joined his friend Jack Dorsey (the cofounder of Twitter) to launch Square, a startup that would enable small merchants to accept credit card payments on their mobile phones. The Innovation Stack is a thrilling business narrative that's much bigger than the story of Square. It is an irreverent first-person look inside the world of entrepreneurship, and a call to action for all of us to find the entrepreneur within ourselves and identify and fix unsolved problems - one crazy idea at a time.

In The Emotional Intelligence Skills Workbook, psychologists Matthew McKay and Stephanie Catella draw from emotion efficacy therapy (EET) and acceptance and commitment therapy (ACT) to offer a wealth of practical skills you can use to navigate difficult conversations effectively while maintaining your relationships. You'll learn what emotional intelligence (EI) is, and why strengthening it can help you overcome conflict with others.

Each and every one of us has a unique perspective on what it takes to be a successful leader. And we all understand that there is no cookie cutter formula that will hand you the magic keys to unlocking a high-performance culture. The 9L's will expound on the key principles, the core concepts that each and every person can apply and use, no matter what their background or leadership beliefs are!

Expanding on the principles, insights and wisdom that made Getting to Yes a worldwide best seller, Roger Fisher and Scott Brown offer a straightforward approach to creating relationships that can deal with difficulties as they arise. Getting Together takes you step-by-step through initiating, negotiating, and sustaining enduring relationships - in business, in government, between friends and in the family.

Conventional financial management advises people to pay off debt as quickly as possible, but The Value of Debt in Building Wealth turns this idea on its head and shows you how to strategically use debt to your advantage. This comprehensive road map provides specific and actionable direction on how to leverage both sides of your balance sheet so you can establish a financial safety net, grow your personal wealth, support your dreams, and save for retirement.

Introducing Building Resilience, a groundbreaking guide designed to teach you that resilience isn’t just a buzzword tossed around in self-help circles; it’s a way of life.

Multi-Unit Leadership: The 7 Stages of Building Profitable Stores Across Multiple Markets explores the art and science of 21st-century multiunit leadership, performance, and profitability. This best seller details the seven stages that high-performing area directors, regional managers, and multiunit franchisees must master as they grow from managing a single unit to leading multiple units.

Don Wenner is a master of scaling high-growth, high-profit entrepreneurial companies. In ​Building an Elite Organization​, he walks you through the Elite Execution System his company and other highly successful organizations use to drive growth and improve profitability.

Do you wish you had more qualified, committed, and mission-oriented leaders in your church to share the ministry workload? Do you have a passion for cultivating the God-given leadership gifts in others? Most pastors say that the need to identify and develop leaders is critical to the health and growth of their church, yet most churches do not have an intentional plan for doing this.

Women earn less than men for the same work, on average, so they have less money to save and invest over a lifetime. Over time, this discrepancy multiplies, resulting in less lifetime earning potential. Even the most educated women in professional careers are often paid less than their male colleagues because of systemic biases, differences in negotiation, and career pauses. Because of this, women need to be aggressive about negotiating salaries, pursuing career advancement, and being compensated for what they are worth. A key factor here is the longer, unexpected lives of women than men.

Build a record-breaking, world-class team that maximizes your profitability and increases your freedom as an entrepreneur. I’ve led teams that drove 100s of millions of dollars in sales while working in my corporate career. Only to find that the world of entrepreneurship didn’t view building teams the same way the corporate world did. However, I knew that without a team in place, you can’t truly scale your company. You can make sales, you can market, you can serve, but without a team, you will be severely limited in the way your company is able to grow.

In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.

In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.

After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.

Are you feeling overwhelmed at work? James Emery’s "How to Deal with Workplace Burnout: A Practical Guide to Building Healthy Habits in Under 15,000 Words" delivers concise, actionable strategies for busy professionals who need relief without hours of reading. In today’s fast-paced environment, constant pressure can leave us merely surviving, not thriving. This guide outlines essential methods for managing work stress, creating healthy routines, and fostering balance—all in a straightforward format.

Every leader and team can use Building Strategic Organizations to deepen their understanding of essential strategy topics. You can also use these five tools to quickly develop a robust strategic plan that aligns your on-the-ground work with your strategy, priorities, and vision. Build the strategic capacity and employee engagement of your entire workforce by making sure they know why they come to work, what is most important, and what progress is being made.

A brand's meaning—how it resonates in the public heart and mind—is a company's most valuable competitive advantage. Yet, few companies really know how brand meaning works, how to manage it, and how to use brand meaning strategically. This groundbreaking book provides the illusive and compelling answer. Using studies drawn from the experiences of Nike, Marlboro, Ivory, and other powerhouse brands, the authors show that the most successful brands are those that most effectively correspond to fundamental patterns in the unconscious mind known as archetypes.

We are surrounded by choices. If we want to watch a movie, we have multiple platforms we can choose from. If we grow tired of a friend or conversation, we leave them on read. It's never been easier to tune out and make a switch when something doesn't go perfectly or when we are offended. It's easy to cancel something from our lives when it comes to technology, television shows, or choices of food and drinks. But what about canceling friends or family members when we are disappointed or offended by them?

Caregivers need care, too. Nurses are some of the hardest-working people around. Our jobs are demanding in so many ways, both physical and mental. We choose this profession to care for others, but that often means we forget to care for ourselves. When we push ourselves too hard, something has to give. It’s no surprise that burnout is a common phenomenon. Nurse Burnout is a guidebook for healthcare professionals who are experiencing stress, anxiety, and lack of resilience.

Your organization's culture can feel like something that has a life of its own; it's long-standing, inherited, and seemingly impermeable - in fact, a strong culture is often an obstacle to doing new things or going in new directions. But leaders are the stewards of a company's culture and have the power to shape it. The best leaders know that organizational culture is a fundamental and powerful management tool that can drive positive outcomes.