Building Management

Negotiating Success provides expert guidance on how to improve strategies and outcomes in negotiating anything in professional and personal life. With a constant focus on the mind, body, and spirit of the professional negotiator, this easy-to-digest text brings a holistic approach to the hard and soft skills needed for ethical negotiations. The result is a better understanding of how to negotiate successfully for mutual benefit by all parties.

Anyone can build wealth and create the life they envision for themselves if they enlarge their financial understanding. A successful entrepreneur, George S. Clason translated his knowledge of sound financial principles into parables set in ancient Babylon. More relevant today than ever before, these tales provide straightforward lessons in the laws that govern the building of wealth. Clason’s dynamic storytelling will transport you into the Babylonian empire at its apex, where the basic principles of personal finance were born.

Inside Leadership in Diversity and Inclusion, you’ll discover how a team brimming with different cultural backgrounds can create better innovation and ingenuity; the largest hurdles and how to overcome them; the true meaning behind the terms “microaggressions", “unconscious bias", “privilege", and “antiracism” and how these terms apply to your business, proven techniques that you can implement to bring about major change and inclusive leadership, and much more!

Business and organizational leaders spend well over half of their professional time engaged in this process. It is the way they do deals, lead employees, and manage relationships. Most leaders learn to negotiate on the job through a long process of trial and error. In today’s competitive marketplace, there is no time for experimentation, nor room to make mistakes. The good news is by mastering negotiation, the next level of success is actually closer than it appears. The actionable advice and practical guidance offered in this book give a roadmap for every type of negotiation.

Kings, heads of government, and corporate executives lead thousands of people and manage endless resources, but may not have mastery over themselves. Often leaders know that right action is important, but have little understanding of what prevents them from acting in accordance with their intentions. In this important book, leadership expert Richard Daft portrays this dilemma as a struggle between instinct (elephant) and intention (the executive) using the most current research on the intentional vs. the habitual mind.

Organizational culture has undergone a seismic shift in the 21st century - and with it, the requirements of leadership. In Building the Best, LearnLoft CEO John Eades takes you on a journey of transformation that will equip you with the tools you need to become the kind of cutting-edge leader today's workplace so urgently needs.

New York Times best-selling author and leadership expert Ken Blanchard’s popular TrustWorks! training program is now available in audiobook form! Trust Works!: Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate one of the most complex issues that affects all areas of our lives: trust. In Trust Works!, Ken Blanchard, Cynthia Olmstead, and Martha Lawrence demonstrate how to get along better with those around us.

Are you ready to "make a dent in the universe"? As a creative, you no longer have to take a backseat. In fact, stepping up and embracing entrepreneurship is the fastest route to impact. But where do you start? And what sets the businesses that succeed apart? To find out, we asked the bright minds behind companies like Google X, Warby Parker, Facebook, O’Reilly Media, and more to share their startup wisdom.

In The Family Nest Egg, estate-planning attorney and mother Laura Meier provides a breakthrough program of inspiring real-life stories and time-tested legal, financial, and practical tips to move our families from stress to success and security.

It’s time for a new vision of leadership, one with more heart, more connection, more honesty, and deeper vulnerability. Whether you have been newly promoted to a leadership position or have been in the seat for many years, there is something for everyone in this book. You may have noticed that employing the same skills and tactics you used in your role as a team member now that you’re a leader has left you with some major bumps and bruises.

The Cofounder’s Handbook brings business partnerships into the spotlight where they belong. Most people don’t realize how much their partnership affects the strength of their business. The right cofounder multiplies your success. But the wrong partner divides your attention and effort, hinders your business’s progress, and potentially destroys it from within.

We all know the importance of having a good reputation. We all know just how critical it is for people to look at us in a favorable light. But, the unfortunate truth about today's world and its hyper-fast communications across mobile and Web platforms, is that word spreads fast. And, when mistakes are made, people certainly know how to call others out on it. Whether or not you've had issues with your reputation in the past, this audiobook will open your eyes to just how to build, protect, and repair a reputation.

An ordinary leader is someone who leads a small organization or team that is doing great things. They manage the majority of the world's workforce, but they don't lead large corporations or big government agencies. Ordinary leaders are rarely written about in books or quoted in magazines. They are, however, important. Maybe not globally, but in their own realm of influence, their leadership makes a difference.

When traditional approaches are inadequate or resisted, advanced leadership skills are essential. In this book, Kanter shows how people everywhere can unleash their creativity and entrepreneurial adroitness to mobilize partners across challenging cultural, social, and political situations and innovate for a brighter future.

In Imagine Belonging, Rhodes Perry equips inclusive leaders with a powerful framework to overcome these challenges. The book invites you to participate in this critical conversation, and motivates you to eradicate the pain of exclusion that far too many of us experience on the job.

The age of the distributed team is upon us. Teams can now operate and collaborate from locations other than a central office, and events surrounding the 2020 COVID pandemic have thrown its practicality into sharp relief. Managing a team whose members are distributed across several locations requires a different mindset and will remain a must-have for all areas of business from this point forward. Building and Managing High-Performance Distributed Teams explains what the distributed teams concept means to the future of your company.

The ongoing challenges of creating the magical bond between team members in small and big endeavors can be elusive. What more, in the last few decades it has become increasingly challenging, since we have been moving from emphasis on social skills and communities to technical and managerial skills, as a result the lore concerning the magic of teams has been lost. Leadership: Building Highly Effective Teams, provides you with the much needed practical advice on how to create an effective collaborative team environment.

As a teenager, real-estate broker Danny Morel felt he was destined to do great things. Even though he had to contend with a lackluster education system and lived on welfare in a single-parent home, he didn't let any of that hold him back. He had resilience - and now you can, too.

Why do four in every five employees quit their job? According to research, it's because they don't feel appreciated. Maybe this employee is you. Or maybe you're a manager wanting to hold on to good people. Either way, appreciation is the key to a workplace people care about. Dr. Paul White, a psychologist and leading workplace authority, unpacks the obstacles holding you back from authentic appreciation.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.