Building Management

In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.

In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.

Are you struggling with debt and saving money? Do you find that near the end of the month, there is more month left than money? Does your family need and want more out of life than you can financially afford? If you answered yes to any of these questions, this book is for you.

In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In addition, many well-intentioned companies are falling short of customer expectations, despite every organization’s potential for excellence.

Leading teams in modern times is easier said than done. But with The Modern Manager Crash Course on your side, you can make your next best steps in less time and less mistakes! Remember, high-impact leadership must start within. In this guide, you are provided a holistic approach to becoming the best modern-day leader that you can be.

“Everyone wants everyone else to change.” That is the fundamental reason why most organizational transformations fail. Leaders want their people to exhibit behaviors that they don’t exhibit themselves. Team members feel powerless to make significant change just because of where they are situated on the organization chart. Improvement Starts with I provides you with a framework to change this through a simple plan that, when followed, will deliver outstanding engagement, improvement, and results, helping you avoid the potholes into which countless companies have fallen.

There are millions of people who strive to make a difference in workplace diversity and inclusion. And with this practical, leader-friendly framework, Daily Practices of Inclusive Leaders will equip listeners with the actionable tools they've been searching for. Leaders will learn why they are the key to inclusion; insights for the lifelong journey; successful practices they can start today; and more.

New York Times best-selling author and leadership expert Ken Blanchard’s popular TrustWorks! training program is now available in audiobook form! Trust Works!: Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate one of the most complex issues that affects all areas of our lives: trust. In Trust Works!, Ken Blanchard, Cynthia Olmstead, and Martha Lawrence demonstrate how to get along better with those around us.

As a teenager, real-estate broker Danny Morel felt he was destined to do great things. Even though he had to contend with a lackluster education system and lived on welfare in a single-parent home, he didn't let any of that hold him back. He had resilience - and now you can, too.

No matter where you are in your financial journey Personal Finance QuickStart Guide covers everything you need to know to make a positive financial change in your life. In Personal Finance QuickStart Guide author, financial coach, and financial advisor Morgen B. Rochard CFA, RLP pulls back the personal finance curtain to present personal finance wisdom that is so simple anyone can start putting it to use today.

McKinsey and Company. Lined with bold messages and practical advice, First Things First takes listeners on an insightful journey of how to build a high-performance nonprofit. Listeners learn from the blunders of an organization on the verge of bankruptcy and how Tom Iselin rebuilt it into a national brand. They also learn how to build a set of essential cornerstones most emerging nonprofits overlook when starting out or expanding.

The inability to set good strategy can sink a company - and a leader's career. A recent Wall Street Journal study revealed that the number one most sought after executive skill by organizations is strategic thinking, but few leaders have that skill set.

Nick Mehta and Robin Van Lieshout deliver an actionable playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you'll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm. The authors outline the ten foundational Laws of Community, explaining why community development does not need to be expensive and how to integrate community in the heart of your customer journey.

Why Should White Guys Have All the Wealth? digs into why you find it hard to do what you need to do with your money to become a millionaire and shows you how to push past it. Yes, there’s tons of information on personal finance, but Nash’s M$M wealth-building system integrates the steps you need to develop the right mindset, adopt the right values, and make the right money moves. Designed to make you a millionaire, it will mobilize your financial state even if you’re starting from the bottom.

Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Learn how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders.

Doctor turned pastor Scott Vaudrey shows listeners how to have stronger, more meaningful relationships by mastering the balance between building bridges and setting boundaries.

Do you find yourself always running late for meetings, missing deadlines, or somehow always working at the 11th hour? Sounds like you have a time management problem. Poor time management is not as much a bad habit as some people may want you to believe, but instead it is an unlearned skill which can be mastered.

Tax Lien Certificates & Tax Deed Investing speaks on the initial process and the pros and cons.

Anger is, without a doubt, one of the most difficult emotions to talk about. In many of our cultures, anger is viewed with fear and suspicion due to the ways in which it manifests. And even in our own personal lives, angry reactions and ineffective ways of dealing with conflicts usually result in discord and resentment. It is, therefore, very essential that we gain a clear understanding of anger and the influence it has on our lives.

The ongoing challenges of creating the magical bond between team members in small and big endeavors can be elusive. What more, in the last few decades it has become increasingly challenging, since we have been moving from emphasis on social skills and communities to technical and managerial skills, as a result the lore concerning the magic of teams has been lost. Leadership: Building Highly Effective Teams, provides you with the much needed practical advice on how to create an effective collaborative team environment.

Drawing upon their experience founding more than 30 companies, authors Lars Tvede and Mads Faurholt share their entrepreneurial wisdom and reveal the real-world techniques that lead to success. A simple step-by-step process will help you translate your ideas into effective business plans, raise the capital needed to start and grow your business, build a winning team, and leave the competition behind.