Business Change

Even skilled salespeople buckle in tough selling situations—getting defensive with prospects who challenge them on price or too quickly caving to discount pressure. These fight-or-flight responses are something salespeople learn to avoid when building their emotional intelligence. Sales...

LEARN STRATAGIES FOR SUCCESSFUL DEAL MAKING Star of the hit show Million Dollar Listing Los Angeles, Josh Flagg shares his secrets to mastering any negotiation in any industry and at any level. Throughout his career, Josh Flagg has faced off with challengers of all kinds in negotiations over the...

The greatest disruption in the history of marketing isn’t coming for your job. It’s coming for your customer. Artificial Intelligence is changing the way people think, feel, decide, and connect. Your next customer will be less patient, more trusting of machines, less loyal to brands, and possibly searching for meaning in new and unexpected places. If you don’t understand these shifts, your marketing playbook will be obsolete. Bestselling author and futurist Mark Schaefer takes you on a deep, human-centered journey through the new realities of consumer behavior in the age of AI.

Change is the essential goal of the counseling process. How can a Christian counselor facilitate such change? The answer, of course, may be found in Scripture, specifically in 2 Timothy 3:14-17. Professor, pastor, and well-known counselor Jay E. Adams bases his whole approach on Scripture. This...

There are four distinct types of managers. One performs much worse than the rest, and one performs far better. Which type are you? Based on a first-of-its-kind, wide-ranging global study of over 9,000 people, analysts at the global research and advisory firm Gartner were able to classify all...

In der Ausgabe 5/2025 mit dem Themen-Schwerpunkt Kalifornien erfahren Sie unter anderem, wie sich die Filmindustrie derzeit verändert und welche betrieblichen Vorteile bei Angestellten besonders beliebt sind. Außerdem gibt eine Aufräum-Expertin Tipps, wie man in seinem E-Mail-Postfach und seinen Unterlagen die Übersicht behält. Alle Texte werden von Muttersprachlern vorgetragen.

Mega-successful motivational speaker profiled in the Wall Street Journal, Keith Harrell shows how to put good atttitude to work to get ahead in all aspects of life Keith Harrell has been taking the corporate lecture circuit—and the media—by storm, and is poised to take his place among the...

Any organization can win more customers and increase sales if they learn to be more strategic with their customer service. When customers complain, employees respond. The typical service model is riddled with holes. What about people and businesses who never speak up, but never come back? Learn...

""Billions of dollars in company revenue appear from nowhere.They're yours, and all you have to do is ship. Congratulations. You've managed to get your product across the chasm of market acceptance and into the tornado of market demand. It's all you can do to keep up with orders and keep track...

Meet your next crisis head on and get through it stronger than ever by using the hard-earned strategies and core principles from Marc Polymeropoulos, a highly decorated, 26-year operations officer with the CIA. Marc Polymeropoulos has had to live with the consequences of decisions made under the...

How would you like to be able to read anyone instantly? Get people to trust you instinctively? Change minds easily? Convince anyone to give you almost anything? The secret lies in the 12 Laws of Persuasion. These “powers” are not unobtainable Jedi mind tricks but are actual skills that...

Foreword by Laszlo Bock, the bestselling author of Work Rules! and former Senior Vice President of People Operations at Google. An inspiring guide from Dolly Chugh, an award-winning social psychologist at the New York University Stern School of Business, on how to confront difficult issues...

Anxiety rules Annemarie Zimmer's days—the fear that her relationship with the man she loves is growing stagnant; the fear that equestrian daughter Eva's dreams of Olympic glory will carry her far away from her mother . . . and into harm's way. For five months, Annemarie has struggled to make...

Have you or your colleagues ever worked hard on something, only to find out you were focusing on the wrong problem entirely? Most people have. In a survey, 85 percent of companies said they often struggle to solve the right problems. The consequences are severe: Leaders fight the wrong strategic battles. Teams spend their energy on low-impact work. Startups build products that nobody wants. Organizations implement “solutions” that somehow make things worse, not better. Everywhere you look, the waste is staggering.

Diagnosed with a terminal illness, a leading marketing consultant discovers that what he has learned about persuading others might help him save his own life. Ray Edwards was one of the top marketers and copywriters in the business with A-list clients like Tony Robbins, Jack Canfield, and...

Clear and concise steps to develop the confidence and mental edge that sets you apart as a trailblazing leader—the same approach thousands of professional athletes have used to become champions. The Leader's Mind taps into the same tips and techniques honed by top-tier athletes, such as how to...

An investigative narrative that dives into the waste embedded in our daily lives—and shows how individuals and communities are making a real difference for health, prosperity, quality of life and the fight against climate change, by a Pulitzer Prize winning journalist What happens to our trash?...

“Os 7 Hábitos das Pessoas Altamente Eficazes” é um manual para todas as pessoas que desejam ser bem-sucedidas, seguir em frente e descobrir seu potencial. Covey revela um passo a passo para viver com justiça, integridade, trabalho e dignidade humana–princípios que nos proporcionam a segurança para nos adaptarmos à mudança, bem como sabedoria e força para tirar proveito das oportunidades criadas pela mudança.

As managers around the world confront and educate themselves about how climate change is affecting their businesses, A Concise Business Guide to Climate Change provides a single, short, and accessible account of the information crucial to understanding and addressing these new challenges. What causes climate change? How do countries and companies measure their climate impact? What is the role of carbon markets? How are governments responding?

From respected journalist, professor, and founder of the Writer's Symposium by the Sea, a book that demystifies the art and science of interviewing, in the vein of On Writing Well or How to Read Literature Like a Professor. “Dean Nelson is one of the best interviewers around.”—Anne Lamott...