Business Coaching Mentoring

Great companies distinguish themselves from the competition by providing their customers with something truly special, something beyond price point that can't be duplicated: unique, outstanding customer service experiences.

Running a business should be exciting and rewarding, not a burden. Unfortunately, many entrepreneurs fall into the daily grind of stamping out fires and doing everything themselves because they’ve unknowingly become their own best employee and the bottleneck of their business. Do questions, decisions, and problems always funnel their way back to you? Has your business become a revolving door for employees or the permanent residence for under-performers? Are you tired of burning the candle at both ends and not living life on your terms?

Today, we understand quality teaching better than ever. We have skillful teachers doing a great job in our classrooms. But when we have quality teaching and are still not achieving the results we're looking for, it's a sign that we don't have a teaching problem. What we have is a learning problem.

Stuck No More: Practical Self-Coaching for Everyday Problems is a powerful self-coaching guide to help you take control of your life and create the success you desire. Written by two experienced executive coaches, this book provides inspiring tools with a very practical application to help you identify and address 80 percent of the issues and challenges that hold you back.

As a young manager at an airline catering facility, Kevin had to find out why silverware was disappearing at a rapid clip. The route to solving this mystery of The Case of the Missing Cutlery results in Kevin learning to rise to the occasion, to become a leader who inspires followers and is able to rely on their hard work and support. For those who might find listening about leadership success at the Fortune 50 level inspiring but too far removed from their experience, the author offers up this down-to-earth story of an everyday employee turned rising star.

A practical and irreverent guide to taking the sting out of feedback and reclaiming it as a motivating, empowering experience for everyone involved. Feedback: the mere mention of the word can make our blood pressure rise and our defenses go up. For many of us, it's a dirty word that we associate with bias, politics, resentment, and self-doubt. However, if we take a step back and think about its true intent, we realize that feedback needn't be a bad thing. After all, understanding how others experience us provides valuable opportunities to learn and grow.

Every dealer sells F&I products, and most dealers understand the importance of the F&I department in terms of its contribution to the bottom line. Unfortunately, F&I is not a regulated profession, meaning one doesn't need any type of state license to practice, and because of that there is very little formal education available. The actual management of the F&I department, product selection, and different types of participation programs are largely ignored, so most dealers, general managers, and finance managers must figure out these aspects in real time, on the job.

Neste livro, Tiago Brunet explora 12 chaves que vão atualizar a sua vida e também prover profundas re flexões sobre uma liderança que faça diferença e que está ao seu alcance. Traçando instigantes metáforas entre o nosso dia a dia e a atualização do sistema operacional de um smartphone, o autor nos mostra que para baixarmos novos aplicativos (habilidades) em nosso sistema (mente) devemos ter bateria su ciente (inteligência emocional), espaço na memória (apagar o velho e dar espaço ao novo).

Think you can spot the leaders in your company? Don't assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem, the service rep who thinks outside the box and creates unshakeable customer loyalty? These are more than "good employees". - these are "hidden leaders", and they are critical to an organization's long-term success.

In a world where change is the only constant, leadership demands courage and clarity. Every organization faces pivotal moments that can either blur their vision or strengthen their resolve. Through insightful storytelling, engaging illustrations, and practical exercises, Bolsinger helps you cut through the noise to hone in on what truly matters—your mission. The Mission Always Wins isn't just about theory; it's packed with real-life case studies and actionable advice, so you can foster alignment and purpose within your team.

Mining the best and brightest revelations from Franklin Covey’s global podcast, On Leadership with Scott Miller, Scott personally introduces you to 30 Master Mentors, featuring the single most transformative insight from each of them.

Today's coaches are challenged with the recurring task of weaving threads from several disciplines into a tapestry that is fit for purpose in helping their clients learn and succeed. In this sense, the coach has to become a discriminating eclectic, developing a keen sense of judgment to select which threads are best woven into the fabric and those that it would be better to simply throw away.

Mastering the Art of Oral Presentations is your expert guide to delivering memorable and effective speeches and presentations. Whether selling a product, offering a service, or bidding for a contract, your oral presentation skills can often determine success or failure. This invaluable resource delivers real-world advice and proven strategies to elevate your game and close the deal. Comprehensive coverage of preparation procedures, delivery techniques, and presentation strategies provide you with the tools and knowledge to motivate and persuade your audience.

Many of our experiences are compounded and complicated by the challenges of our fast-paced modern world, which can tempt us to compromise what we value most. Have your challenges overwhelmed you with anger, fear, and doubt, such that you have somewhat lost your confidence? Is your drive and determination not enough? Do you find yourself focused on the trivial and invaluable, rather than focused on what matters?

Most people have not known the secrete to live a fulfilled and happy life. If you want to become a successful leader in your respective area, then you should brace yourself to deal with some tough circumstances and decision-making. When you are faced with any kind of setback or limitation, the key to changing this lies within you. It is not your reality or what you see that counts, but rather, it's your point of view of your reality. So, if you can control the way you see things, then you will have your breakthrough.

Teams Unleashed provides a map and compass for engaged, sustainable, and improved team performance. This practical approach uses the everyday language of teams to highlight what's working, and uncover what's not, and gives teams the tools to incorporate new practices that build team effectiveness. This is an approach proven in the real world of teams since 2005 and used by thousands of teams worldwide.

Mentors are over-utilized, undertrained, and often under deliver. From an employer's perspective, assigning a mentor is often a band aid to a larger problem. From an employee's perspective, a lack of formal mentorship is seen as a serious, career-inhibiting problem, the equivalent of sailing a boat without a rudder. In The Mentor Myth, Debby Carreau represents this dichotomy, explaining that while a mentor's counsel can be invaluable, it is not the silver bullet human resources professionals claim.

The Simple Six system will teach you how to grow your business one step at a time while avoiding distractions.

Two veteran executive coaches help today's leaders learn how to retain and inspire their teams through the one thing their research has found works: Leading with Heart. In this audio, leadership coaches John Baird and Edward Sullivan share hundreds of hours of research and firsthand accounts of guiding leaders at some of the world's most respected big brands and small startups (Apple, Nike, Google, and Slack to name a few).

Are you ready to double the profit in your salon business and cut your stress in half? This audiobook is for the salon owner who wants to create an amazing experience for their clients and run a successful business that leaves them the time, energy, and money they need to enjoy family, friends, and hobbies.