Business Coaching

Great companies distinguish themselves from the competition by providing their customers with something truly special, something beyond price point that can't be duplicated: unique, outstanding customer service experiences.

With fresh research and new real-world examples, the powerhouse authorial team reexamines the differences between how different generations work today in businesses around the world, with insightful exploration into what makes the Millennial generation so different from the ones that came before. The authors reveal nine specific points of tension commonly arising from clashing value systems among generations and prescribe nine proven solutions to resolve conflict and build communication.

None of us can predict with 100 percent accuracy what will happen when we're in front of a group of people. We need to be prepared, but also prepared to adapt. Whether you are a presenter, facilitator, teacher, chairperson, or negotiator, Nimble will equip you to respond effectively when you're taken by surprise. Learn how to craft a careful script, then to hold that script loosely so that you can adjust in real time to whatever's happening in the room.

In Brad Hart’s new book, The 8-Minute Mastermind, Brad introduces us to a new business paradigm which is fun, lucrative, scalable, and truly helps people. Further, it’s easily one of the best ways to improve your own expertise on any subject you choose. After being involved in a long list of masterminds himself, and creating many of his own, Brad shares the benefits along with the hard-won best practices for starting your own, no matter who you are, so you can truly travel anywhere for free, solve any problem, and add $100k+ to your business in five to 10 hours a month.

Qu'est-ce que le networking ? Est-ce pour moi ? Pourquoi réseauter ? Et comment ? Créez votre propre réseau de relations grâce aux rencontres réelles et virtuelles. Familiarisez-vous avec la Networking Attitude et découvrez à quoi peut vous servir l'Elevator Pitch. Recevez enfin de précieux conseils pour entretenir votre réseau sur le long terme.

Qu'il s'agisse d'e-mails formels, de comptes-rendus de réunion ou de notes de synthèse, chacun de nous se voit tôt au tard confronté à la réalisation de pareils écrits. Aussi, si la rédaction d'un texte professionnel, à la fois clair et précis, vous semble insurmontable, ce livre audio est fait pour vous. À force d'entraînement, vous passerez maître dans l'art de manier la plume !

In an era where leadership demands are increasingly complex and the call for authenticity and emotional intelligence is louder than ever, "Advanced Psychoanalytic Approach to Executive Leadership Coaching" emerges as a seminal work. This book delves deep into the psychoanalytic foundations of leadership, offering a sophisticated exploration of how unconscious processes, archetypal dynamics, and psychosocial development intricately shape leadership behaviors and organizational cultures.

Like any established profession, coaching is full of unexamined assumptions. These need to be regularly questioned and tested to keep the profession vital and valuable. Coaches need to engage in the same kind of scrutiny and self-examination that offers such powerful benefits to their clients.

One of a manager's toughest - and most important - responsibilities is to evaluate an employee's performance, providing honest feedback and clarifying what they've done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a hands-on guide to succeeding at every step of the performance appraisal process - no matter what performance management system your organization uses.

Whether you're eyeing a specific leadership role, hoping to advance your skills, or simply looking to broaden your professional network, you need to find someone who can help. Wait for a senior manager to come looking for you—and you'll probably be waiting forever. Instead, you need to find the mentoring that will help you achieve your goals. Managed correctly, mentoring is a powerful and efficient tool for moving up.

Leaders like you have the knowledge, curiosity, and imagination that goes into successfully coaching executives...but how do you create a successful business doing meaningful work and be fully present in your children’s lives? If fear and doubt keep you stuck in the safety zone, then Passion Purpose Profit is the key to becoming a leader who transforms lives. You can help others fulfill their potential by modeling an integrated life. The best reward? Your children will chase their passions too!

Did you know TikTok can supercharge your business? It’s true. No other app can deliver as many customers to you in such a short timeframe. You can gain followers and turn them into revenue streams in just a few months. These secrets and more are revealed in TikTok Playbook. Kevin outlines why the platform is essential for anyone with a business. Delivered in a friendly tone, this audiobook is everything you need to build a following, understand the algorithm, and generate income.

Running a business should be exciting and rewarding, not a burden. Unfortunately, many entrepreneurs fall into the daily grind of stamping out fires and doing everything themselves because they’ve unknowingly become their own best employee and the bottleneck of their business. Do questions, decisions, and problems always funnel their way back to you? Has your business become a revolving door for employees or the permanent residence for under-performers? Are you tired of burning the candle at both ends and not living life on your terms?

Sur le terrain, en entreprise et au quotidien, les règles de la gestion d'équipe sont partout les mêmes. Les découvrir (ou les redécouvrir) en situations réelles, avec des exemples pris aux meilleures sources du rugby est tout à fait passionnant. Dans ce livre, Abdelatif Benazzi ne nous donne pas seulement des cas et des impressions vécus de l'intérieur, il en tire des règles générales de comportement applicables au quotidien.

"Pour moi, l'engagement est étroitement lié à l'épanouissement personnel et à la confiance parmi les membres d'une équipe. Quel que soit le niveau des enjeux - sauver des vies lors des missions du GIGN, mener à bien des projets professionnels ou personnels -, l'engagement est un formidable moteur pour passer à l'action." Que se passe-t-il lorsque l'on applique des préceptes du GIGN à la vie quotidienne ?

Lisa Z. Fain and Lois J. Zachary offer a timely, evidence-based, practical guide for helping mentors develop the level of cultural competency needed to bridge differences. Firmly rooted in Zachary’s well-known four-part mentoring model, the book uses three fictional scenarios featuring three pairs of diverse mentors and mentees to illustrate how key concepts can play out in real life. It offers an array of accessible tools and strategies designed to help you increase your self-awareness and prepare you to embrace and leverage differences in your mentoring relationships.

Most organizations are terrified of conflict, seeing it as a sign of trouble. But clinical psychologist and transformative communication expert Dr. Nate Regier says conflict is really just a kind of energy that can be used for good or ill. With the concepts and tools he shares in this book, you can turn conflict into a partner for positive change.

Kentucky basketball coach John Calipari is known for his unparalleled ability to recruit the nation's best young players, some of whom will spend just one year with him before going to the NBA, and convincing them to commit to the team without sacrificing their personal goals. It is a promise he makes to them: "Fully invest in the present - and each other - and I guarantee it will serve your future." Here, for the first time, he distills his team-building methods in ways that apply to CEOs, business owners, and more.

Are you ready to double the profit in your salon business and cut your stress in half? This audiobook is for the salon owner who wants to create an amazing experience for their clients and run a successful business that leaves them the time, energy, and money they need to enjoy family, friends, and hobbies.

Today, we understand quality teaching better than ever. We have skillful teachers doing a great job in our classrooms. But when we have quality teaching and are still not achieving the results we're looking for, it's a sign that we don't have a teaching problem. What we have is a learning problem.