Business Communication Essentials

Former hostage negotiator, international peacekeeper and professional interrogator J. Paul Nadeau spent over 31 years as a police officer and specialist, studying human behavior and the art of friendly persuasion. Paul talked hostage-takers into giving up, criminals into confessing, and terrorists into cooperating, and he now offers his persuasion techniques and principles to you in this informative and easy-to-follow guide.

It's amazing the misinformation found in most résumé books! Scott Bennett has hired hundreds of people in a variety of industries, and he knows firsthand what kind of résumé sparks an employer's interest - and which ones fail. In The Elements of Résumé Style, he warns against popular "tricks" that tend to backfire - and instead informs listeners how to craft clear, compelling, targeted résumés and cover letters that actually work.

Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster - social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your pinkies up when you drink tea - this guide is packed with modern examples of how to handle any sticky situation.

Where can a person go to learn how to become a better team player? Your choices are definitely limited. John C. Maxwell takes the pain out of knowing what makes a team tick. If you want to have a better team, you have to develop better players. Great team players, like great teams, are formed from the inside out. The qualities Maxwell teaches quickly take you to the heart of teamwork. Anybody can understand them and apply them - whether at home, on the job, at church, or on the ball field.

Mindfulness at Work Essentials for Dummies explores the many benefits of utilizing mindfulness techniques in the workplace, offering managers, HR professionals, and business people of all levels guidance on how mindfulness can help with the development of core business skills. You'll discover the key concepts of mindfulness and quickly grasp how its implementation in the workplace is a win-win for you, your team, and your organization as a whole.

Stories for Work walks you through the science of storytelling, revealing the secrets behind great storytellers and showing you how to master the art of storytelling in business. Stories hold a unique place in our psyche, and the right story at the right time can be a game-changer in business; whether tragedy, triumph, tension, or transition, a good story can captivate the listener and help you achieve your goals.

Faulty grammar can slow you down and diminish your credibility as a business writer. Essential Grammar has just one objective: to help you use correct English in the documents you write for work. Correct writing is an excellent way to boost your professional credibility. Here are some of the skills the book helps you master: writing grammatically correct sentences, using the right forms of pronouns and verbs, distinguishing between commonly confused words, and knowing when and where to use punctuation marks.

Have you noticed that on some days, everything seems to go so smoothly? Those times when everybody shares the same deadline and all of a sudden everything gets done. What’s going on here? What’s different in these scenarios? At the core of each situation is a replicable occurrence, a behavior pattern, or a trend you can understand and utilize. In fact, with just a little bit of heightened awareness and increased focus on your situation, you can pinpoint these exact patterns and recreate them at will.

In today’s divided world, a lot of people feel helpless and frustrated in various situations where they have to deal with other people and their strong opinions. Think about the heated political climate right now, to the point that families don’t talk to each other anymore. Wouldn’t you like to spend future holidays with your whole family? And enjoy it? Effective Communication: 5 Essential Tips and Exercises to Improve How You Communicate is your comprehensive, go-to guide to improve your communication effortlessly and get your message across effectively in any scenario.

Negotiations can be a perplexing and often-intimidating endeavor. Are there aspects about the process that are hiding beneath the surface, unknown to even experienced negotiators? Or insider tools that would change your game considerably? The answer is yes—and they're all revealed in this practical guide from a world-renowned negotiation expert. Negotiation Essentials demystifies this all-important subject, helping you break the process down into easily digestible parts.

Whether you email just a little or never stop, here, at last, is an authoritative and delightful audiobook that will tell you how to write the perfect email anywhere. Send also points out the numerous (but not always obvious) times when email can be the worst option and might land you in hot water (or even jail!). In short: absolutely e-ssential.

A quick-and-easy guide to core business and career concepts - no MBA required. The ability to negotiate a deal. Confidence to oversee staff. Complete, accurate monitoring of expenses. In today's business world, these are must-have skills. But all too often, comprehensive business books turn the important details of best practices into tedious listening that would put even a CEO to sleep. From hiring and firing to strategizing and calculating revenues, Negotiating 101 is an easy-to-understand road map of today's complex business world.

This audiobook is a primer on the most essential soft-skills that you can, or rather should, learn to help you in your career progression and professional growth. As more and more jobs get standardized, automated, or disrupted with the onslaught of technologies, these skills will give you a consistent and constant advantage amongst your peers.

In a business world that spans several continents, it is no longer common for everyone to speak English as a first language. Whether you speak English as a first, second, or even third language, intercultural business communication means that getting it right first time has never been more important for you and your organization. English can never be standardized in the global and digital marketplace; instead, we can learn how to customize business English according to our own values and culture and communicate successfully across borders.

Rendición de Cuentas Esencial te dará las estrategias necesarias para llevar la rendición de cuentas a tu lugar de trabajo y mantenerla como una ética clave; incluso si tu equipo trabaja a distancia o está repartido por todo el mundo. También aprenderás cómo enfrentarte a la falta de rendición de cuentas de las personas que te rodean y cómo puedes ayudar a los miembros de tu equipo a desarrollar su propio sentido de la responsabilidad.

Leadership is hard and can be overwhelming. We get triggered, hijacked and derailed under pressure. We overreact. We say something we regret. Sometimes we don’t say what we should. We struggle to recover. We feel perplexed by the emotional and relational complexities of leadership. We wonder whether we’re doing the right things in the right way.

All businesses experience the insidious cost of conflict. Unfortunately, few have the skills or resources to combat this toxic and pervasive problem. Until now!

Este libro te puede ayudar no solo a mejorar tu escucha sino también a poder comprender un poco el motivo de por qué nos cuesta tanto poner atención, así igual el cómo interrumpimos o nos interrumpen lo que complica la comunicación de la escucha y se da a malinterpretaciones.

This business English guide is the fifth of five workbooks for the book, 99 Essential Business Idioms and Phrasal Verbs. With this self-study ESL guide, you will be able to test your knowledge of common business English idioms and phrasal verbs - and immediately see the correct answer after each question. All questions are business-related to help you learn the best ways to use each idiom or phrasal verb in a business environment.

Essential Guide to Public Speaking for Beginners has been created to suit your objectives by providing you with simple, effective, and easy-to-follow tips and tricks about public speaking. So many of us suffer from the fear of speaking in public to a large audience. It can be extremely daunting to think about and can result in all sorts of feelings of panic and anxiety about what might go wrong.