Business Communication Skills

Master negotiator and New York Times bestselling author of You Can Negotiate Anything Herb Cohen says, "Negotiation is the game of life." With his signature humor and self-deprecating style, Cohen explains how to learn powerful yet subtle negotiating ploys to help in business, career, and even family relationships. With his extensive international negotiating experience and unique presentation style, Herb offers this essential guide to the art and practice of negotiation in the 21st century.

Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: Project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces listeners to all facets of EI and shows how emotions can be leveraged to meet project goals.

Everyone has a "schmuck" in their office - a difficult, disruptive person who upsets the workplace, confuses their coworkers, and causes concern. No one is safe from a schmuck. They come in many sizes and shapes. In her new audiobook, Dr. Jody Foster explains the entire spectrum of schmucks and how they can decrease productivity and generally make everyone else unhappy.

Dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies - in the form of damaged relationships, ruined careers, and intensified problems. In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations.

Develop your own personal gravity with concrete skills to stand out, be noticed, and captivate people. You get the “how to”, along with the “why”, from internationally best-selling author Patrick King, who teaches charisma and social skills for a living and has been featured in: GQ Magazine, TEDx, Forbes, Men’s Fitness, and The Huffington Post. The highly focused advice will teach you what matters in an interaction, from beginning to end, subtle to obvious, small to big; and solve: small talk, interviews, networking events, and strangers.

Learn how to tell a good story with Your Story, Well Told! Jam-packed with some of the best storytelling strategies, this manual gives creatives the confidence bump they need to make the sale, land the client, propose a toast, or impress their date. The following is (not) a work of fiction. We've all got stories to tell - but how do you make your story the best story? In Your Story, Well Told!, The Moth veteran Corey Rosen inspires you to get on stage and tell your story.

Do you ever feel intimidated or out of place in social situations? Do you want to learn how to master the fine art of small talk? Do you want to develop a magnetic personality? If you answered yes to any of these questions, then this book was designed for you.

Communication is a dynamic, complex process, influenced by all the complexities and differences in human motivation and behavior. Communication: How to Connect with Anyone will help you connect with others and build friendships and develop better relationships with colleagues and clients, friends and family. This engaging, practical guide shares everything you need to know to develop empathy and rapport with others, and feel confident about communicating with a diverse range of people.

If you're like most people, your formula for career success is to be an expert and work hard. It's a great strategy when starting your career, but are you as influential as you would like to be? If the answer is no, then it might be time to change your strategy. Hard Work Is Not Enough reveals the essential soft skills required to be more believable at work. It's the skills your manager wishes you had but doesn't have the guts to tell you to your face.

Your style is perfect for you. Public speaking coach to the C-suite Bill Hoogterp reveals proven tips, techniques, and exercises to amplify your effectiveness as a speaker and communicator. He explains how the brain processes information, what people respond to, and how to hold the audience in the palm of your hand. Great public speaking can be learned. Hoogterp's unique method turns fear into fun and tells you how to be your natural, authentic, unique self - and deliver your perfect presentation for any audience each and every time.

Negotiating with a Bully will teach you how to skillfully deal with bullies in different forms and environments. You'll explore the mindset of a bully and understand the motivations and behavior so you can gain an advantage over him or her.

Use this guide to storytelling as a sturdy foundation to change how you use stories. You can build solid stories to support your goals in business and life. The provided examples are from some of the world's greatest speakers, storytellers, with advice from leading experts. From best-selling authors to generation-changing motivational speakers, this audiobook covers all the fundamentals of outstanding storytelling. It will help you deliver stories to audiences that will leave them personally affected and motivated.

Do you think public speaking is terrifying? Public speaking can be a really scary experience. There is so much information on public speaking in the world, it's difficult to know where to start. This simple-to-follow book will equip you with everything you need to know and spare you from the clutter. Easily digestible and extremely actionable, this book will take you to a level of confidence that you didn't know was possible. With the help of this book you will be able to reach great heights when it comes to speaking in public, and all your fears will be vanquished completely.

Mindfulness at Work Essentials for Dummies explores the many benefits of utilizing mindfulness techniques in the workplace, offering managers, HR professionals, and business people of all levels guidance on how mindfulness can help with the development of core business skills. You'll discover the key concepts of mindfulness and quickly grasp how its implementation in the workplace is a win-win for you, your team, and your organization as a whole.

In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this audiobook provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.

Tired of people labeling you as a forgetful person or blowing up on you for checking the score instead of listening to their story about work or a dream they had? Well, there's a reason for that. It's because you're not listening to them. Now, I know what you're thinking: Listening is easy. Well, you're wrong, or you wouldn't be "that person" who everyone thinks lives in their own little world.

Quick: what's the one skill you absolutely need in order to succeed in your career and your personal relationships? Answer: verbal fluency. Expert socializer Susan RoAne, best selling author of How to Work a Room, shows how easy it is to gain the verbal edge. This easy-to-understand and enthusiastic guide, peppered with hot tips and practical suggestions from scores of business leaders, will turn you into a ConverSensation before you know it!

In three must-listen books, you’ll master effective communication one step at a time. The Communication Guru Collection teaches you how to talk effectively, master small talk, and listen empathically. Every book in the collection delivers highly practical techniques that you can quickly apply to your everyday conversations. Using the skills in each book, your communication ability will skyrocket, leading to more meaningful connections, more effective conflict resolution, and a greater influence on everyone graced by your company.

You’ve heard about taking personal responsibility. You know about the importance of having a strong, healthy mindset. Here’s the big idea: These two concepts are 100 percent connected. Taking responsibility equals a strong, healthy mindset. But how do you take personal responsibility? That sounds like no fun! Paul Campbell Aucoin provides a shockingly simple breakthrough, using an easy-to-remember shortcut that turns taking responsibility into a skill.

Have you ever found that you're a tad envious of the people around you whom seem to be able to be the life of the party? You watch these people work the crowd, and deep inside you wish that you could be like them. Download this book, How to Talk to Anyone: 10 Tips to Turn Yourself from an Introvert into an Extrovert, to start learning the secrets of how to become more like the talkative member of your group and less like the wallflower that you are accustomed to being.