Business Communication Skills

In Get Better: 15 Proven Practices to Build Effective Relationships, FranklinCovey's chief people officer, Todd Davis, explains that an organization's greatest asset isn't its people; rather, it's the relationships between its people that is the greatest predictor of personal effectiveness. In the end, employees' ability to build and sustain great relationships is an organization's ultimate competitive advantage.

The first comprehensive mentoring guide written specifically for 21st-century career building, this entrepreneurial approach to work relationships addresses the key issues of our time. Using simple tools and proven strategies, this essential guide shows you how to leverage the relationships you already have to map out a new developmental network that grows with your career.

In a nation torn apart by political strife, what if the solution was as simple as three little phrases? "I don't know. Maybe. I love you." When author James Twyman spoke these words during a heated argument with his brother, something extraordinary happened–the conflict melted away, replaced by genuine connection. This discovery launched him on a cross-country journey to test a radical idea: that choosing love over being right could heal our deepest divisions.

The most effective communicators in the world all structure their messages the same way, by designing for simplicity. But the problem is, simple is hard work. Our brains are programmed to complicate. Our world incentivizes more, more, more. It takes deliberate, intentional effort to communicate in a way that seems effortless. In Simply Put, award-winning marketing entrepreneur Ben Guttmann unveils a five-part framework that allows anybody to communicate with clarity. With this book, you'll be able to design messages that are beneficial, focused, salient, empathetic, and minimal—and that work.

What Is It Costing You Not to Listen? will encourage you to examine how you are listening. You’ll discover that not only are many of the problems in your life due to not listening effectively, but listening helps to solve most problems. Christine Miles is a longtime expert in educating individuals and organizations on how to listen in ways that transform how they lead, sell, influence, and succeed in every aspect of life. Following the steps of her breakthrough Listening Path™ will provide you with a critical key to your success—understanding.

This book will help you perfect the art of chitchat until it becomes second-nature. For many communication students, this is the final piece of the puzzle needed to turn one into a master conversationalist. At the very least, becoming confident in your ability to engage in small talk will make conversation more enjoyable and increase fulfillment in your social life. But the potential rewards are so much more far-reaching, both professionally and personally, that it is well worth the relatively small effort to attain.

Not everyone is outgoing, polished, courageous, and loud. In this book you'll discover how you can be yourself and still crush it in your network marketing company. Be prepared to learn how introversion impacts your business, alternative strategies to get customers and recruits, and more....

In The Science of Likability, you'll get all that and more. I've taken 27 seminal scientific and psychological studies and broken them down, so you can use their findings to your advantage. Every piece of advice in this book to increase your social standing and likability factor is 100% backed by in-depth, peer-reviewed research. You can get a new haircut and wardrobe, and you even learn funny jokes. But likability is something more. It's subconscious, and it's the small signs that signal our brains to let their guards down and embrace others.

Communication has been dealt with in the context of simple means of communication such as telephone and telegraph from the 19th century to the beginning of the 20th century, when it came into use as a concept and defined as the exchange of messages between individuals through these means. This simple definition, which has been made since the past, has been the basis for the fact that the point of view of communication phenomenon is equally simple.

Public Speaking Topic Secrets for College, Community, Toastmasters and TED Talks will help you discover your perfect topic. You'll be able generate topics based on your purpose, whether you want to inform, entertain, persuade, or inspire.

In Speak!, you will learn to: conquer fear and gain comfort in public speaking; create and maintain positive impressions; be more natural and relaxed when making presentations; communicate ideas with clarity and force; sell ideas and inspire others; plan and organize professional presentations; speak to a virtual audience; and bring the audience into the conversation, don't talk them to death!

In this speech training manual, we teach you how to produce all British English sounds. Each chapter in the book covers one sound. First, we explain how to place your tongue, lips, and jaw for the target sound. Then you repeat the sound in words, phrases, sentences, proverbs, famous quotations, verses, and tongue twisters. In addition, you drill contraction exercises, words with silent letters, and French expressions used in business in the English-speaking world. This is the most complete and comprehensive resource for business speech training.

Difficult questions can be thrown at you from your first job interview through to challenges you get when you've made it to the top. If you find yourself on the firing line on a regular or occasional basis, this is the perfect go-to guide to help you turn tough questions into positive opportunities. Great Answers to Tough Questions at Work promotes a confident "win-win-win" mind-set for questioner, answerer, and wider audiences beyond. Author Michael Dodd provides golden formulae and proven strategies for constructing inspirational answers.

Technology has enabled us to be more interconnected today than ever before. So why do so many of us feel isolated and undervalued at work? How do we - you - develop the intuition, self-awareness, and interpersonal agility required to prosper? Here's what we've lost track of: organizations are run by people, and people run on emotions. In this life-changing guide, Dr. Melanie Katzman shows you an impactful approach to connect first as fellow humans, then as coworkers and colleagues, to forge the deep bonds that make a significant difference.

Are you overwhelmed by an ever-growing workload, struggling to harmonize business success with personal well-being? Do decision fatigue and stress leave you feeling drained and disconnected from your entrepreneurial vision? You’re not alone. Even iconic entrepreneurs like Warren Buffett and Steve Jobs faced these challenges—what set them apart was their mastery of emotional intelligence. They turned stress into strength, and setbacks into opportunities for growth. This book offers you the tools to do the same.

Learn the arts of saying "no" and negotiation in less than 30 days. In Master of the Arts Series: Say No and Negotiation, you will discover how to set healthy boundaries with close friends, family, and romantic partners without feeling guilty about it, a simple change in wording that will make it less challenging to refuse someone who asks you for a favor, seven common mistakes that could backfire on you when trying to politely turn down an invitation or refuse a request, and more.

Chaque jour, quel que soit le poste que vous occupez, vous devez persuader, convaincre et vendre. Votre succès en dépend ! Le but de cet ouvrage est de faire de vous un meilleur communicateur, un négocia-teur plus influent, un vendeur plus efficace. Vous ne pouvez assurer la croissance de votre entreprise — et la vôtre — sans ces habiletés.

La persuasión es una de las habilidades más efectivas para construir relaciones personales exitosas y alcanzar lo que deseamos en la vida, con efectos a largo plazo.

With unflinching honesty, Kate McGuinness describes the blows that undermined her confidence. She went from flourishing as a high-flying Los Angeles lawyer to existing as an exile in an Iowa farm town. The downward spiral started with her surprise termination from a dream job and deepened with divorce and financial loss. Then, Kate began the journey to confidence found by becoming trained as an executive coach. The plans she shares in this book enabled her to create sustainable self-confidence.

In Content-Based Networking, you’ll learn a proven three-part framework to consistently connect with potential customers, investors, referral partners, industry influencers, and anyone in between. Using this framework, you’ll develop thought leadership in your industry, while simultaneously creating meaningful relationships with the exact people that can help you reach your goals and dreams.