Business Communications Management

In Leading with Empathy, acclaimed strategist and business leader Dr. Gautham Pallapa presents an insightful road map to leading people through adversity and empowering humans in the workplace, the home, and society. Through this book, the distinguished author examines the impact of recent world-shaking events and how they have impacted us as a species and as individuals. He explores how empathy can help alleviate some of the more harmful effects of hardship and offers key actions that empathic leaders can take to inspire their followers.

"People don't leave an organization; they leave a boss" has become a truism in the workplace. The most common issue is that employees who get promoted from supervisor to manager or from manager to senior executive don't have adequate leadership and communication skills for the job. As a result, they are stuck in micromanagement mode.

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.

Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose.

Tim Stevens traveled an alternative road—leaving high school and immediately joining a national non-profit organization. He rose quickly through the ranks of leadership, but nine years later left it all behind to help an upstart church get its footing. During the 20 years Stevens served as Executive Pastor at Granger Community Church near South Bend, Indiana, the ministry grew from a congregation of 300 to more than 5,000; from a staff of five to more than 130; with a preschool, restaurant, three campuses and more than 1,800 new churches planted in southern India.

Make a lasting impact by launching new initiatives, inspiring others, and championing innovative approaches with this from-the-trenches guide by trusted executive mentor, entrepreneur, and leadership expert Joel Peterson.

Chaque jour, vous devez négocier. Que se passera-t-il demain ? Allez-vous gagner ou perdre ? Si vous souhaitez augmenter vos chances de gagner, donnez-vous une longueur d’avance et écoutez ce livre. Que vous vouliez influencer un client, un fournisseur, un enfant, un employé ou votre conjoint, vous trouverez dans cet ouvrage des réponses aux questions que vous vous posez depuis longtemps. Voici enfin regroupées dans un volume intéressant, facile à comprendre et rempli de trucs, les bases du succès interpersonnel. Vous aurez à négocier demain... Êtes-vous prêt ?

This is a practical guide to developing your unique communication style while growing your network and rising to the top. Understand how to use your visual, vocal, and verbal style to make presentations come alive–both in-person and virtual. Become more aware of your strengths. Be better prepared to handle difficult questions. Learn practical tips and tricks for presenting more effectively. Develop a more confident mindset around speaking in general.

Now that you are recently promoted, do you know what it takes to be an outstanding new manager? In this no-nonsense, powerful audiobook, you are put on an overdrive mode to make a smooth transition from being an employee to managing employees.

Does the mere thought of speaking in front of an audience give you goosebumps, butterflies, and heart palpitations? If you want to overcome all of these, then you need this book in your life. For a lot of people, public speaking is a terrifying thing. Preparing to speak is the easy part. You either familiarize yourself with the topic, create cue cards to help you remember the things you need to talk about, or in some cases, memorize your speech. But when it's time to step up onto the stage and face the crowd, that's when the real challenge begins.

If today’s brands want to succeed, they have to be in the conversation, and influencers make that happen. The Age of Influence is an essential guide for marketing professionals and business owners who want to create and implement a highly effective and sustainable influencer marketing plan.

In this audiobook, leading consultants Dick and Emily Axelrod share a way to meet that enables you to get work done right there in the meeting, an approach they’ve spent 30 years field testing. Using the same work-design principles that transformed the mind-numbing assembly line into the dynamic factory floor and make video games so engaging, they offer a flexible, repeatable process that has already been used to run thousands of productive meetings in all kinds of organizations.

Where can a person go to learn how to become a better team player? Your choices are definitely limited. John C. Maxwell takes the pain out of knowing what makes a team tick. If you want to have a better team, you have to develop better players. Great team players, like great teams, are formed from the inside out. The qualities Maxwell teaches quickly take you to the heart of teamwork. Anybody can understand them and apply them - whether at home, on the job, at church, or on the ball field.

On average, people leave about 20 percent of potential mutual gains untapped in any negotiation. This is akin to taking 20 percent of the value in any deal and dumping it into a garbage canister. Finding that hidden 20 percent, the “sweet spot”, is a skill that takes practice but is also one that anybody can learn. In Negotiating the Sweet Spot, Leigh Thompson offers surefire best practices and tools to use in daily negotiations and conflict situations.

Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships.

In The Manager’s Communication Toolkit, Tina Kuhn introduces hands-on strategies for dealing with the most challenging personality types. Dividing the book into three parts, she breaks down the different communication tools, illustrates techniques for working purposefully and skillfully with the personalities she profiles, and shows listeners how to explore their own communication and management styles. This book is for anyone who needs to communicate with others at work—bosses, coworkers, subordinates, and customers.

Make achieving your goals and finding success possible with this one-of-a-kind guide by Robert Irvine, popular host of Food Network’s Restaurant: Impossible.

You know those days when everything just feels off? Maybe you had a rough morning, a frustrating meeting, or a tense chat with your partner. You move through life like a ball bouncing around in a pinball machine, reacting to every bump and beep. But what if you could turn that chaos into something productive? What if you could take those intense emotions and channel them into better conversations, stronger relationships, and a sense of calm? This book is your guide to mastering emotional intelligence—a skill that can completely transform how you handle your world.

Much of our business thinking is shaped by delusions that distort our understanding of the real reasons for a company's performance. The most pervasive delusion is the Halo Effect. When a company's sales and profits are up, people often conclude that it has a brilliant strategy, a visionary leader, capable employees, and a superb corporate culture. When performance falters, they conclude the opposite. In fact, little may have changed.

What qualities come to mind when you think about a good leader? Good listener, empathetic, good communication skills, humble, and clear expectations. Whether you're leading a small or large team, How to Be a Leader by former Honeywell CEO David Cote is a resource that will help you become the leader everyone respects and follows.