Business Communications Management
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The 25 Minute Meeting
- Half the Time, Double the Impact
- Auteur(s): Donna McGeorge
- Narrateur(s): Donna McGeorge
- Durée: 2 h et 33 min
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The 25 Minute Meeting goes beyond "cut to the chase" and shows you how to take back your work day with smarter planning and more productive action. Meetings have become a de facto way of working, and as they pile up and stretch to interminable lengths, they eat up our days and sink productivity - if they are poorly planned and run. Done well, meetings are short, sharp, productive affairs that provide critical time and space for the interactions that drive business forward.
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The 25 Minute Meeting
- Half the Time, Double the Impact
- Narrateur(s): Donna McGeorge
- Durée: 2 h et 33 min
- Date de publication: 2019-09-18
- Langue: Anglais
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The 25 Minute Meeting goes beyond "cut to the chase" and shows you how to take back your work day with smarter planning and more productive action. This book can help you reclaim your lost hours without sacrificing collaboration....
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Prix courant: 12,24$ ou 1 crédit
Prix réduit: 12,24$ ou 1 crédit
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Emotional Intelligence
- A Simple and Actionable Guide to Increasing Performance, Engagement and Ownership
- Auteur(s): Amy Jacobson
- Narrateur(s): Larissa Gallagher
- Durée: 6 h et 38 min
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As organizations around the world are putting more focus on the mindset and wellbeing of staff, the need to develop Emotional Intelligence (EI) has never been greater. Cutting through the hype and dispelling the myths about EI, this practical, easy-to-use resource provides clear guidance, powerful tools, and actionable steps for developing and implementing EI in the workplace for immediate results.
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Emotional Intelligence
- A Simple and Actionable Guide to Increasing Performance, Engagement and Ownership
- Narrateur(s): Larissa Gallagher
- Durée: 6 h et 38 min
- Date de publication: 2021-09-07
- Langue: Anglais
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As organizations around the world are putting more focus on the mindset and wellbeing of staff, the need to develop Emotional Intelligence (EI) has never been greater....
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Prix courant: 17,81$ ou 1 crédit
Prix réduit: 17,81$ ou 1 crédit
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Magnetic Stories
- Connect with Customers and Engage Employees with Brand Storytelling
- Auteur(s): Gabrielle Dolan
- Narrateur(s): Katherine Littrell
- Durée: 5 h et 17 min
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Your brand is the stories people share about you when you're not in the room, and it's these brand stories that determine if people buy from you, employ you, work for you, or invest in you. When the stakes are that high, wouldn't you want to take control of it? In Magnetic Stories, business storytelling expert Gabrielle Dolan reveals how you, too, can create and share stories that stick.
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Magnetic Stories
- Connect with Customers and Engage Employees with Brand Storytelling
- Narrateur(s): Katherine Littrell
- Durée: 5 h et 17 min
- Date de publication: 2021-04-13
- Langue: Anglais
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Your brand is the stories people share about you when you're not in the room. In Magnetic Stories, business storytelling expert Gabrielle Dolan reveals how you can create and share stories that stick....
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Prix courant: 17,81$ ou 1 crédit
Prix réduit: 17,81$ ou 1 crédit
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Extraordinary Outcomes
- Shaping an Otherwise Unpredictable Future
- Auteur(s): Iris R. Firstenberg, Moshe F. Rubinstein
- Narrateur(s): Graham Vick
- Durée: 6 h et 45 min
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Extraordinary Outcomes presents an innovative approach to thinking and planning, giving leaders a playbook for dealing with uncertainty. Written by internationally recognized authorities on problem solving and creativity in organizations, this audiobook provides an alternative outlook on business strategy and people management for leaders navigating uncertain waters, where the future is anything but guaranteed.
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Extraordinary Outcomes
- Shaping an Otherwise Unpredictable Future
- Narrateur(s): Graham Vick
- Durée: 6 h et 45 min
- Date de publication: 2020-07-27
- Langue: Anglais
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Extraordinary Outcomes presents an innovative approach to thinking and planning, giving leaders a playbook for dealing with uncertainty....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Micromessaging
- Auteur(s): Stephen Young
- Narrateur(s): Michael Sears
- Durée: 5 h et 28 min
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People often convey intended and unintended messages in ways that extend far beyond the words they use. A gesture, a tone, a figure of speech - it's our unconscious biases that speak volumes. When you understand how they are manifested through “micromessages”, you operate a step ahead of everyone. This peerless guide has helped business leaders across more than 300 companies in 35 countries. Now, this new edition has been updated for a world where digital platforms and social upheaval have revolutionized the way we communicate.
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Micromessaging
- Narrateur(s): Michael Sears
- Durée: 5 h et 28 min
- Date de publication: 2021-07-27
- Langue: Anglais
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This peerless guide has helped business leaders across more than 300 companies in 35 countries to build their leadership effectiveness. Now, this new edition has been updated for a world where digital platforms and social upheaval have revolutionized the way we communicate....
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Prix courant: 18,38$ ou 1 crédit
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Results Without Authority
- Controlling a Project When the Team Doesn't Report to You
- Auteur(s): Tom Kendrick
- Narrateur(s): Tom Parks
- Durée: 12 h et 39 min
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For project managers looking to establish credibility and drive winning results, author Tom Kendrick’s groundbreaking system provides the key to leading cross-functional, outsourced, and other types of teams through every stage of the project cycle. Results Without Authority is the definitive book on control - teaching the three principal levels of control, including project process, influence, and metrics, among other important areas. You will learn the surefire way to keep projects moving forward.
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Results Without Authority
- Controlling a Project When the Team Doesn't Report to You
- Narrateur(s): Tom Parks
- Durée: 12 h et 39 min
- Date de publication: 2021-06-02
- Langue: Anglais
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Leading a team of people who don’t report to you is a tricky endeavor - and an essential feature of a project manager’s role. Discover the start-to-finish system for getting others to deliver top results....
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Prix courant: 37,28$ ou 1 crédit
Prix réduit: 37,28$ ou 1 crédit
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Wikinomics
- How Mass Collaboration Changes Everything
- Auteur(s): Don Tapscott, Anthony D. Williams
- Narrateur(s): Alan Sklar
- Durée: 13 h et 39 min
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Today, encyclopedias, jetliners, operating systems, mutual funds, and many other items are being created by teams numbering in the thousands or even millions. While some leaders fear the burgeoning growth of these massive online communities, Wikinomics proves this fear is folly. Smart firms can harness collective capability and genius to spur innovation, growth, and success.
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Wikinomics
- How Mass Collaboration Changes Everything
- Narrateur(s): Alan Sklar
- Durée: 13 h et 39 min
- Date de publication: 2007-04-06
- Langue: Anglais
- While some business leaders fear the burgeoning growth of massive online communities, Wikinomics proves this fear is folly. Smart firms can harness collective capability to spur innovation....
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Prix courant: 24,49$ ou 1 crédit
Prix réduit: 24,49$ ou 1 crédit
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The Age of Influence
- The Power of Influencers to Elevate Your Brand
- Auteur(s): Neal Schaffer
- Narrateur(s): Stu Gray
- Durée: 6 h et 36 min
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If today’s brands want to succeed, they have to be in the conversation, and influencers make that happen. The Age of Influence is an essential guide for marketing professionals and business owners who want to create and implement a highly effective and sustainable influencer marketing plan.
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The Age of Influence
- The Power of Influencers to Elevate Your Brand
- Narrateur(s): Stu Gray
- Durée: 6 h et 36 min
- Date de publication: 2020-03-17
- Langue: Anglais
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If today’s brands want to succeed, they have to be in the conversation, and influencers make that happen. The Age of Influence is an essential guide for marketing professionals and business owners who want to create and implement a highly effective and sustainable....
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Prix courant: 25,63$ ou 1 crédit
Prix réduit: 25,63$ ou 1 crédit
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Real Communication
- How to Be You and Lead True
- Auteur(s): Gabrielle Dolan
- Narrateur(s): Katherine Littrell
- Durée: 4 h et 57 min
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What's happened to real? In a world of jargon, acronyms, and distrust, does authenticity in leadership mean anything anymore? The answer is a resounding yes. Businesses and organizations are starving for real communication and authentic leadership. But there's a lot of baggage and distrust to overcome. With real-life case studies, pointers, and guidelines, leadership consultant Gabrielle Dolan shows you how authenticity can earn trust with honest communication, and why it's well worth the effort.
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Real Communication
- How to Be You and Lead True
- Narrateur(s): Katherine Littrell
- Durée: 4 h et 57 min
- Date de publication: 2019-06-10
- Langue: Anglais
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What's happened to real? In a world of jargon, acronyms, and distrust, does authenticity in leadership mean anything anymore? The answer is a resounding yes. Businesses and organizations are starving for real communication and authentic leadership....
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Prix courant: 14,47$ ou 1 crédit
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Beyond the Babble
- Leadership Communication That Drives Results
- Auteur(s): Bob Matha, Macy Boehm
- Narrateur(s): Hillary Huber
- Durée: 7 h et 59 min
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Improve your leadership skills - even if you aren't a "natural" communicator - with a specific communication strategy that anyone can use. Authors Matha and Boehm present research showing that all managers can improve performance by using the principles outlined in Beyond the Babble. They explore why communication is crucial, how and when to do it, how to embed it in an organization's culture, and how to measure results.
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Beyond the Babble
- Leadership Communication That Drives Results
- Narrateur(s): Hillary Huber
- Durée: 7 h et 59 min
- Date de publication: 2017-06-26
- Langue: Anglais
- Improve your leadership skills - even if you aren't a "natural" communicator - with a specific communication strategy that anyone can use....
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Prix courant: 33,39$ ou 1 crédit
Prix réduit: 33,39$ ou 1 crédit
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Language and the Pursuit of Happiness
- A New Foundation for Designing Your Life, Your Relationships and Your Results
- Auteur(s): Chalmers Brothers
- Narrateur(s): Chalmers Brothers
- Durée: 10 h et 28 min
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A new way of understanding language provides a powerful new foundation and a new set of tools for designing and re-designing your life, at home and at work, and everywhere in between. This is especially relevant for everyone seeking meaningful change in their lives, as well as those for whom building and maintaining mutually-beneficial relationships is important. And it's particularly useful for leaders, managers, salespeople and anyone else who "gets paid to have effective conversations"!
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Language and the Pursuit of Happiness
- A New Foundation for Designing Your Life, Your Relationships and Your Results
- Narrateur(s): Chalmers Brothers
- Durée: 10 h et 28 min
- Date de publication: 2011-04-04
- Langue: Anglais
- A new way of understanding language provides a powerful new foundation and a new set of tools for designing and re-designing your life....
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Prix courant: 21,89$ ou 1 crédit
Prix réduit: 21,89$ ou 1 crédit
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The New Articulate Executive
- Look, Act and Sound Like a Leader
- Auteur(s): Granville N. Toogood
- Narrateur(s): Dave Clark
- Durée: 5 h et 50 min
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The classic guide to business communications...updated for a new generation of media-savvy leaders.
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The New Articulate Executive
- Look, Act and Sound Like a Leader
- Narrateur(s): Dave Clark
- Durée: 5 h et 50 min
- Date de publication: 2021-08-05
- Langue: Anglais
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The classic guide to business communications...updated for a new generation of media-savvy leaders....
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Prix courant: 18,38$ ou 1 crédit
Prix réduit: 18,38$ ou 1 crédit
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The 21 Most Powerful Minutes in a Leader's Day
- Auteur(s): John C. Maxwell
- Narrateur(s): John C. Maxwell
- Durée: 2 h et 50 min
- Version abrégée
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It takes time to become a leader. While some people appear to be born leaders, the ability to lead is actually a collection of skills, nearly all of which can be learned and improved upon. Based on his New York Times best seller, The 21 Irrefutable Laws of Leadership, Dr. John C. Maxwell presents a daily plan to help you grow as a leader in your personal, professional, and spiritual life.
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The 21 Most Powerful Minutes in a Leader's Day
- Narrateur(s): John C. Maxwell
- Durée: 2 h et 50 min
- Date de publication: 2001-02-21
- Langue: Anglais
- It takes time to become a leader. While some people appear to be born leaders, the ability to lead is actually a collection of skills...
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Prix courant: 19,80$ ou 1 crédit
Prix réduit: 19,80$ ou 1 crédit
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You're It
- Crisis, Change, and How to Lead When It Matters Most
- Auteur(s): Leonard J. Marcus, Eric J. McNulty, Joseph M. Henderson, Autres
- Narrateur(s): Kevin T. Collins
- Durée: 12 h et 20 min
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Today, in an instant, leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders - from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take listeners through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits.
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Excellent book
- Écrit par Kazym le 2020-01-18
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You're It
- Crisis, Change, and How to Lead When It Matters Most
- Narrateur(s): Kevin T. Collins
- Durée: 12 h et 20 min
- Date de publication: 2019-06-11
- Langue: Anglais
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Leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions....
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Prix courant: 32,31$ ou 1 crédit
Prix réduit: 32,31$ ou 1 crédit
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Telecare
- How to Provide Exceptional Customer Service Over the Phone
- Auteur(s): Career Track
- Narrateur(s): Rick Brinkman, Rick Kirschner
- Durée: 3 h et 50 min
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Every time the phone rings, your business is on the line. When customers call, how do your people come across? Are they friendly? Empathetic? In control? Willing to help - even if it means going out of their way? This informational course will give you tips and techniques to give your customers exceptional telephone customer service.
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Telecare
- How to Provide Exceptional Customer Service Over the Phone
- Narrateur(s): Rick Brinkman, Rick Kirschner
- Durée: 3 h et 50 min
- Date de publication: 2019-10-01
- Langue: Anglais
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This informational course will give you tips and techniques to give your customers exceptional telephone customer service....
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Prix courant: 14,47$ ou 1 crédit
Prix réduit: 14,47$ ou 1 crédit
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Exceptional Customer Service
- Auteur(s): Fred Pryor Seminars
- Narrateur(s): Mark Neves
- Durée: 4 h et 3 min
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Today's business environment is getting more competitive every day. Customer loyalty is becoming a quaint, old-fashioned notion. Customers shop around. And service that wows the customer is crucial in securing new business and preserving those long-standing associations with valuable clients. The bottom line: Satisfied customers equal success!
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Exceptional Customer Service
- Narrateur(s): Mark Neves
- Durée: 4 h et 3 min
- Date de publication: 2019-10-01
- Langue: Anglais
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Professional customer contact is a learned skill - something everyone in your organization can improve by developing new skills and keeping old ones well practiced. This popular, best-selling program provides the best advice available on how to wow your customers....
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Prix courant: 14,47$ ou 1 crédit
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Simple Scripts for Problems at Work
- Auteur(s): Pryor Learning Solutions
- Narrateur(s): Michelle Milldyke
- Durée: 1 h et 5 min
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With the tips and techniques taught in this power-packed audiobook, you'll learn to respond to the most difficult situations with dignity, diplomacy, and poise. Even when you're put on the spot, you'll learn to use these simple scripts (and create your own!) to work through a variety of tough situations and get your point across, guilt-free. Plus, you'll learn about the importance of the inflection, tone, and timing - because how you say it is just as important as what you say.
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Simple Scripts for Problems at Work
- Narrateur(s): Michelle Milldyke
- Durée: 1 h et 5 min
- Date de publication: 2019-10-01
- Langue: Anglais
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With the tips and techniques taught in this power-packed audiobook, you'll learn to respond to the most difficult situations with dignity, diplomacy, and poise....
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Prix courant: 10,01$ ou 1 crédit
Prix réduit: 10,01$ ou 1 crédit
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Why I Don't Work Here Anymore
- A Leader's Guide to Offset the Financial and Emotional Costs of Toxic Employees
- Auteur(s): Dr. Mitchell Kusy
- Narrateur(s): Stephen R. Thorne
- Durée: 4 h et 14 min
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You have likely heard stories from friends, family members, and colleagues who quit a job because of a toxic person. You may not have realized that these individuals not only take their tolls on our emotional psyches, but also the financial outcomes of their organizations. Through this book's many case examples, as well as evidence-based practices and templates, each chapter singles out one main issue and how to resolve it with respect and clarity. Dr. Kusy presents concrete practices that will restore civility and respect into your organization.
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Why I Don't Work Here Anymore
- A Leader's Guide to Offset the Financial and Emotional Costs of Toxic Employees
- Narrateur(s): Stephen R. Thorne
- Durée: 4 h et 14 min
- Date de publication: 2019-05-07
- Langue: Anglais
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You have likely heard stories from friends, family members, and colleagues who quit a job because of a toxic person. You may not have realized that these individuals not only take their tolls on our emotional psyches, but also the financial outcomes of their organizations....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Flex
- The New Playbook for Managing Across Differences
- Auteur(s): Jane Hyun, Audrey S. Lee
- Narrateur(s): Marguerite Gavin
- Durée: 10 h et 16 min
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Renowned executive coaches and global leadership strategists Jane Hyun and Audrey S. Lee offer lessons on the vital skill of “flexing” - the art of switching leadership styles to more effectively lead people who are different from you, allowing managers to successfully manage the multicultural workers of today and tomorrow. Flex offers a proactive strategy for managers to navigate and leverage diversity effectively in this new global economy....
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Flex
- The New Playbook for Managing Across Differences
- Narrateur(s): Marguerite Gavin
- Durée: 10 h et 16 min
- Date de publication: 2019-04-23
- Langue: Anglais
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Renowned executive coaches and global leadership strategists Jane Hyun and Audrey S. Lee offer lessons on the vital skill of “flexing” - the art of switching leadership styles to more effectively lead people who are different from you....
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Prix courant: 22,26$ ou 1 crédit
Prix réduit: 22,26$ ou 1 crédit
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Leadership Language
- Using Authentic Communication to Drive Results
- Auteur(s): Chris Westfall
- Narrateur(s): Chris Westfall
- Durée: 4 h et 48 min
- Version intégrale
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Histoire
Today's leaders face so many challenges - employee retention, operational efficiency, culture, collaboration, leading across generations, and more - but communication is at the heart of every one of those issues. A clear message with a powerful delivery gets you halfway home. Leadership Language will help you to peel back the ineffective "business speak", so you can change the conversation. And change your results.
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Leadership Language
- Using Authentic Communication to Drive Results
- Narrateur(s): Chris Westfall
- Durée: 4 h et 48 min
- Date de publication: 2019-03-12
- Langue: Anglais
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Today's leaders face so many challenges, but communication is at the heart of every issue. A clear message with a powerful delivery gets you halfway home. Leadership Language will help you to peel back the ineffective "business speak", so you can change the conversation....
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Prix courant: 17,81$ ou 1 crédit
Prix réduit: 17,81$ ou 1 crédit
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