Business Communications Management

Michael Brenner’s Mean People Suck uses real-life experience and proven research to show why, instead of blaming others, we can look inside ourselves and learn how to use empathy to defeat “mean” in every situation. This insightful guide shows leaders and employees how improving emotional communication increases profits and enhances lives.

Too much valuable time is wasted in meetings. Often little advance planning takes place, resulting in productivity drains rather than productivity gains. It’s time to think like a ninja. With realistic and practical advice, this book shows how to reduce the amount of time you spend in meetings and ensure that the ones that you do attend are genuine opportunities to collaborate and get things done.

Negotiating with a Bully will teach you how to skillfully deal with bullies in different forms and environments. You'll explore the mindset of a bully and understand the motivations and behavior so you can gain an advantage over him or her.

In Negotiation, Gavin Presman shares his ethical and mutually-beneficial approach, showing you how to prepare for and engage in every negotiation to achieve better results for yourself and others - whether you're drawing up a contract with a new client, buying a house or, often the trickiest of all, settling family disagreements.

Fully revised second edition. Since Breaking Through Bias was published in 2016, the #MeToo movement has exposed just how pervasive sexual harassment is in the workplace; the increase in public misogynistic comments has made clear that explicit gender bias is not a thing of the past; and stay-at-home orders and school closings due to Covid-19 have brought into even sharper focus the discriminatory impact of the unequal division of child care and household responsibilities between most couples.

The Ape in the Corner Office connects with the day-to-day of the workplace because it helps explain what people are really concerned about: How come he got the wing chair with the gold trim? How can I survive as that big ape's subordinate without becoming a spineless yes-man? Why does being a lone wolf mean being a loser? And, yes, why is it that jerks seem to prosper, at least in the short run?

Conflict is everywhere—in our homes, at work, on our social media feeds. But conflict isn't inherently bad. in fact, it's a normal and healthy part of human relationships, but many of us aren't good at managing conflict in our everyday lives. In The Secret to Getting Along (And Why it's Easier Than You Think!), attorney Gabrielle Hartley brings more than two decades of divorce mediation experience to helping you learn how to resolve conflict in ways that strengthen your relationships, reflect your values, and lead to positive outcomes for everyone involved.

Women define career success in a wide variety of ways. But whatever a woman's personal definition, if she is in a traditionally male-dominated career - virtually all high status, highly compensated fields - her career is at risk because of pervasive gender stereotypes. This highly practical book makes clear that women don't need to change who they are to succeed in their chosen careers, and they certainly don't need to act more like men.

Fortune 500 consultant Dianna Booher is one of the world's foremost authorities on public speaking and business communication. She has trained and consulted for some of the top executives in leading companies - and she has heard all the grumbling between departments about the "lack of communication" today. Using 10 clear-cut strategies, she will show you exactly what to say, how to say it, when to say it, and even how to present yourself credibly - all crucial elements in business today.

Have you ever heard yourself or someone else say: "Some of my best friends are...(Black, White, Asian, etc.)"? or "I don't think of you as...(Gay, Disabled, Jewish, etc.)"? or "I don't see color, I'm colorblind"? These statements and dozens like them can build a divide between us and the people we interact with. Though well-intended, they often widen the diversity gap sometimes causing irreparable harm personally and professionally.

Vous avez du mal à exposer votre opinion ? Vous n'osez pas dire "non" à la demande d'un de vos supérieurs ? Quand une situation vous dérange, vous ravalez votre frustration sans l'exprimer à haute voix ? Sans doute est-il temps de travailler votre assertivité, c'est-à-dire votre capacité à vous affirmer dans le respect de l'autre.

Short on time? Or maybe you’ve already read the book, but need a refresh on the most important takeaways. In a quick, easy listen, you can take the main principles from Never Split the Difference: Negotiating As If Your Life Depended On It! Ever find yourself in a difficult business situation? Or do you have a difficult time relating to others when conversing? Never Split the Difference, written by Chris Voss, addresses one of the most difficult subjects that most of us learn but never master: The art of a good negotiation.

Making a presentation strikes fear into many hearts. It ranks alongside going to the dentist or being put into a cage with a hungry lion or two! Wherever it sits along the fear scale for you, this guide is designed to get through it if not actually reaching the point of enjoying giving a presentation. This guide includes: how to research and prepare a presentation; how to structure a presentation; how to manage information overload; how to use scripts, prompts, visual aids, and handouts; and more.

A quick-and-easy guide to core business and career concepts - no MBA required. The ability to negotiate a deal. Confidence to oversee staff. Complete, accurate monitoring of expenses. In today's business world, these are must-have skills. But all too often, comprehensive business books turn the important details of best practices into tedious listening that would put even a CEO to sleep. From hiring and firing to strategizing and calculating revenues, Negotiating 101 is an easy-to-understand road map of today's complex business world.

Découvrez comment devenir un leader exceptionnel grâce à Direction exceptionnelle, un guide complet qui offre des informations précieuses et des stratégies éprouvées pour propulser votre carrière de leader vers l'avant. Dans cet ouvrage, vous trouverez une approche pratique basée sur des principes solides, couvrant les fondamentaux du leadership, le développement personnel, les compétences en communication, l'intelligence émotionnelle, la prise de décision, la gestion d'équipe, le leadership transformationnel, l'éthique et la responsabilité, la gestion du changement et le leadership mondial.

Before you can lead change, you must first learn to communicate effectively.Sync or Swim will help you: break through apathy and cynicism to inspire teamwork; empower and energize frustrated colleagues; and create an engaging work environment.

As our workloads expand, attention has never been more valuable. Or more difficult to keep. In Can I Have your Attention?, Curt Steinhorst shows business leaders how to cut through the noise and get their employees back to work. Curt has spent years helping Fortune 500 companies overcome distraction and achieve focus. With technology creating endless opportunities to "improve productivity", people spend so much time responding to the interruptions that they've lost the ability to focus and do their jobs.

Project management is an essential skill for anyone who needs to get things done in any organisation, and is absolutely critical for anyone leading strategic change. In Lead Successful Projects, the Penguin Business Expert guide, Antonio Nieto-Rodriguez, introduces a simplified but strategic approach to project management developed over the last 20 years coaching executives, managers and MBAs. Learn how to break down your project into manageable elements, define smart goals and meet them in this concise and practical guide to project success.

Un guide pratique et accessible pour apprendre à donner et à recevoir un feed-back en toute tranquillité ! Dans un monde professionnel où l'exigence est de plus en plus forte, il est fondamental d'obtenir un retour sur son travail afin de s'améliorer et de dépasser ses faiblesses. Suivant cette logique, pourquoi ne pas se familiariser à la pratique du feed-back ? Que ce soit pour le donner ou le recevoir, mieux vaut s'y préparer pour ne pas laisser les émotions prendre le dessus.

Owning a business is tough; so is being married. Finally, an audiobook that will help you navigate through many of the main problems married couples face when they become business partners. Things like lack of direction, mixing roles, ineffective communication, and poor money management are a tried-and-true formula for disaster. Stop fighting over the business and putting that added stress to your marriage! Business owners who implement these strategies are able to grow their business and strengthen their marriage simultaneously.