Business Conflict Resolution

Stop the Dreaded Drama: 55 Tips for Ending Destructive Conflict provides you with reliable strategies for moving out of unhealthy and destructive conflict. The tips are divided into seven sequential sections that walk you through the conflict resolution process and prepare you to successfully engage the other person in a conflict situation. By implementing these strategies, you are well on your way to ending the dreaded drama!

Decision-making is a critical part of management, and bad choices can damage careers and the bottom line. This book offers the tools and advice managers need to avoid common biases and arrive at and implement decisions that are both sound and ethical.

Most of us fear and dread conflict at home or at work. But conflict can be your ally, not your enemy. Conflict doesn't have to tear your family or organization apart.

Get results fast with this quick, easy guide to the fundamentals of Negotiating. Includes how to: Set clear goals and limits, Understand your potential adversary or partner, Use and interpret body language, Deal with difficult people, Close brilliant deals.