Business Conflict Resolution

Wir sagen gemeine Dinge, wenn wir wütend sind, vor allem, wenn uns ein bestimmter Punkt sehr am Herzen liegt oder wenn wir generell eine dickköpfige Ader haben. Manchmal sagen wir sogar Dinge, die wir nicht so meinen, nur um es später zu bereuen, wenn die Person, mit der wir uns streiten, sich wirklich verletzt fühlt. Dieser Leitfaden wird Ihnen helfen, Ihre Emotionen zu beherrschen, Ihre impulsiven Reaktionen zu kontrollieren und Ihnen beibringen, wie Sie Konflikte auf ruhige, friedliche Weise lösen können, sei es am Arbeitsplatz, in der Ehe im Familien.

Do you want to be an effective leader? Do you want to be an inspiration to people working under you? Do you have what it takes to manage them? Are you prepared? B y failing to prepare, you are preparing to fail! This book discusses important management skills that you need to identify and develop. It isn't an easy task but will be necessary to manage your team effectively. You will find proven management techniques that you can incorporate in your team and as a result, allow you to reach your goals.

DESPRE AUDIOBOOK. Ai putea crede că știi totul despre natura conflictelor și cum pot fi soluționate. De asemenea, că orice încercare de a adânci această cunoaștere ar fi inutilă sau cel mult o acumulare de date plictisitoare și irelevante. Și, într-un fel, e posibil să ai dreptate. Dar dacă ai schimba total perspectiva? Volumul de față îți propune aplicarea câtorva instrumente de gândire neconvenționale, deși deja foarte cunoscute, precum gândirea laterală.

Learn to Win Arguments and Succeed is your answer and solution to understanding how different people argue under different situations and always win. Author Vishal Gupta walks the listener through 20 practical and powerful argument techniques that can be employed to win any argument, always, under all situations.

In everyday life, what you really need to achieve your goals, meet your targets, and be more likable...isn’t a superpower at all. It’s a skill that anyone can master, and it’s called persuasion. Rather than convincing, pleading, or “leading others to the light”, it’s all about getting them to want what you want.

In order to transform our world, we must unite behind a new kind of civility. In a world that is more divided than ever, it will take a radical act to transform our discourse, our lives, and our world. International civility consultant and keynote speaker Shola Richards believes that unifying our world around the power of civility is that radical act, and it’s not for the faint of heart. Do we want a safer world to live in? Do we want less toxicity in our politics? Do we want a world free of hate and discrimination? Do we want to work in organizations that allow us to do our best work?

Dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies - in the form of damaged relationships, ruined careers, and intensified problems. In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations.

Marcus Aurelius's timeless insights into human behaviour show that 2000 years on, not much has changed in the workplace and we could all do well if we focus on what we can control and worry less about things we can't. As head of the Roman empire, he encountered his fair share of difficult people, frustrating situations and political infighting. In Meditations, Marcus Aurelius encouraged us to accept other people's inevitable shortcomings, make the most of our short life, resist the temptations of fame and flattery and, when things get too much, take a cosmic perspective of our existence.

Rituals are group activities during which people go through a series of behaviors in a specific order. They give teams the ability to create a collective point of view and reshape the processes that affect their day-to-day work. In Turning People into Teams, you’ll find dozens of practical rituals for finding a common purpose at the beginning of a project, getting unstuck when you hit bottlenecks or brick walls, and wrapping things up at the end and moving on to new teams.

Swimming with Sharks provides advice and insight to employees, managers, supervisors, and business owners. Dr. Stephanie Hampton Credle compares the workplace to the ocean in order to help workers navigate through troublesome workplace issues. She especially concentrates on workplace relationships in order to help colleagues overcome and avoid predator-like behavior at work. Most employees have encountered difficult people at work. Dr. Credle provides practical advice that helps distinguish between minnow-like behavior and the real shark attacks that can wipe you out at work.

An accessible guide showing all people how to create and sustain diversity and inclusivity in the workplace - no matter your identity, industry, or level of experience.

Hate and division have become a more prevalent part of our society. People can easily identify how violent or aggressive behavior has a negative impact on those involved and even those who witness it. But what about the more subtle but nonetheless negative behaviors of rudeness and incivility?

This book provides a comprehensive framework for understanding conflict, drawing on psychology, sociology, and communication studies. It examines how perception, emotion, and cognitive biases shape our responses to disagreements, and explores the impact of stress, fear, and ingrained beliefs that can escalate disputes.

Do you ever find yourself stumbling over your words in crucial meetings, wishing you could communicate with the confidence and clarity of a true leader? Imagine walking into every interaction knowing what to say, commanding attention effortlessly. Introducing Communicate Like a Leader, a groundbreaking guide by expert Alex M. Thorn. This comprehensive book provides a roadmap for mastering workplace communication. Through real-life examples, practical tips, and actionable strategies, you'll navigate complex professional interactions with ease and impact.

Fixing Fractures was formulated by years of bringing fragmented people back together. Its approach pairs the resolution protocol—a proven step-wise process for renewal, with the relationship mindset—a productive way of regarding difference and getting along. The context for taking fulfilling action and achieve resolution is fully laid out in this step-by-step audiobook that is easy to listen to, fun and probing at the same time.

Are your employees getting the most productivity out of their workdays? Do they come in to work smiling, enthusiastic about the day ahead of them and willing to be there to help in any way they can? Are there often conflicts or tension between workers, or maybe, even between you and your employees? These are all reasonable questions to consider, since you might as well wave good-bye to your company if you’re experiencing management issues and aren’t seeing improvement in the methods you try.

When we disagree about fundamental issues, especially issues such as politics or religion, it can be incredibly difficult to maintain close interpersonal relationships. These differences have ended friendships and caused rifts in families. We need a tool to help us build more resilient relationships despite real and present differences. In Brave Talk, communications expert Melody Stanford Martin offers just such a tool: impasse. By learning to treat every conflict as if it's an impasse and temporarily suspend our desire to resolve differences, we make space....

Vous avez du mal à exposer votre opinion ? Vous n'osez pas dire "non" à la demande d'un de vos supérieurs ? Quand une situation vous dérange, vous ravalez votre frustration sans l'exprimer à haute voix ? Sans doute est-il temps de travailler votre assertivité, c'est-à-dire votre capacité à vous affirmer dans le respect de l'autre.

Effective leaders keep the team focused and motivated, even in adverse situations. They accomplish this by being visible, approachable, and consistently communicating with team members about ongoing issues and developments. Leaders should encourage openness, allowing team members to express their concerns and frustrations safely and constructively.

Crises are inevitable, but your response to them can shape your legacy. In a world where crises seem to be the new normal, leadership that adapts is more vital than ever. In his new book How Not to Waste a Crisis bestselling Tod Bolsinger offers a refreshing perspective on turning chaos into opportunity. Unlike a typical leadership book, How Not to Waste a Crisis is an invitation to rethink and redefine your approach to leadership in times of upheaval. What sets How Not to Waste a Crisis apart is its vibrant storytelling, engaging illustrations, and practical exercises.