Business Conflict Resolution
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How to Manage Conflicts
- 7 Easy Steps to Master Conflict Management, Conflict Resolution, Mediation & Difficult Conversations (Leadership Skills, Book 5)
- Auteur(s): Caden Burke
- Narrateur(s): Gavin Burns
- Durée: 1 h et 9 min
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“How to Manage Conflicts” is a great guide to help you make a move from putting band-aids on problems to finding real resolutions. Resolving conflicts can be challenging. However, you can arm yourself with these 7 easy steps that will help you craft communication skills and learn the process to do more than just manage conflicts, but also to help to prevent them.
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How to Manage Conflicts
- 7 Easy Steps to Master Conflict Management, Conflict Resolution, Mediation & Difficult Conversations (Leadership Skills, Book 5)
- Narrateur(s): Gavin Burns
- Durée: 1 h et 9 min
- Date de publication: 2024-02-15
- Langue: Anglais
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“How to Manage Conflicts” is a great guide to help you make a move from putting band-aids on problems to finding real resolutions. Resolving conflicts can be challenging.
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Prix courant: 8,71$ ou 1 crédit
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- Auteur(s): Renee Evenson
- Narrateur(s): Kelly D’Ambrosio
- Durée: 7 h et 58 min
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Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In Powerful Phrases for Effective Customer Service, she covers 30 challenging customer behaviors and 20 common employee-caused negative encounters.
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- Narrateur(s): Kelly D’Ambrosio
- Durée: 7 h et 58 min
- Date de publication: 2022-08-30
- Langue: Anglais
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Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions.
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Prix courant: 29,13$ ou 1 crédit
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Win at Work!
- The Everybody Wins Approach to Conflict Resolution
- Auteur(s): Diane Katz
- Narrateur(s): Kimberly Far
- Durée: 6 h et 8 min
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Proven techniques for resolving workplace conflicts. After years of seeing clients struggling and their businesses suffering with destructive conflicts, Diane Katz developed the Working Circle, a step-by-step process that helps everyone in business resolve conflict in a nonconfrontational, creative, collaborative way. Win at Work! provides you with a no-nonsense guide based on real-life examples of people at pivotal points in their careers. Filled with practical wisdom, it reveals how you can move around the roadblocks that, if left unattended, can stop you in your tracks.
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Win at Work!
- The Everybody Wins Approach to Conflict Resolution
- Narrateur(s): Kimberly Far
- Durée: 6 h et 8 min
- Date de publication: 2020-07-10
- Langue: Anglais
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Proven techniques for resolving workplace conflicts....
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Prix courant: 22,26$ ou 1 crédit
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Never Lose Again
- Become a Top Negotiator by Asking the Right Questions
- Auteur(s): Steven Babitsky, James J. Magraviti Jr.
- Narrateur(s): Oliver Wyman
- Durée: 8 h et 48 min
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Negotiating is an art. It's complicated. To become an exceptional negotiator traditionally requires years of experience in negotiations. But that doesn't mean that most people can't quickly and easily learn proven negotiating skill and techniques if someone shows them what to do. This book does exactly that. Never Lose Again reveals a simple but remarkably effective set of fifty questions that anyone can immediately use to become far better negotiators.
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Never Lose Again
- Become a Top Negotiator by Asking the Right Questions
- Narrateur(s): Oliver Wyman
- Durée: 8 h et 48 min
- Date de publication: 2011-04-21
- Langue: Anglais
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Negotiating is an art. It's complicated. Never Lose Again reveals a simple but remarkably effective set of 50 questions that anyone can immediately use to become a far better negotiator....
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Prix courant: 32,38$ ou 1 crédit
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How to Survive a Terrible Boss and Keep Your Sanity
- 10 Steps to Workplace Victory
- Auteur(s): Max Sterling, Leah Wiseman
- Narrateur(s): Tim Fearon
- Durée: 1 h et 55 min
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Prepare to be inspired by real-life stories of individuals who have faced similar situations and emerged victorious. Discover how they rallied their allies, leveraged their strengths, and skillfully negotiated their way to success. Each chapter combines practical advice with captivating storytelling, ensuring that you not only gain valuable insights but also enjoy the process. The book goes beyond generic advice by providing you with practical, day-to-day strategies that you can implement immediately.
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How to Survive a Terrible Boss and Keep Your Sanity
- 10 Steps to Workplace Victory
- Narrateur(s): Tim Fearon
- Durée: 1 h et 55 min
- Date de publication: 2023-08-22
- Langue: Anglais
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Are you tired of dealing with a horrible boss who makes your work life a living nightmare? Ready to reclaim your power and transform your professional destiny? Look no further than this book—a witty and educational guide that equips you with the practical strategies you need to triumph....
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Prix courant: 8,71$ ou 1 crédit
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Manager 3.0
- A Millennial's Guide to Rewriting the Rules of Management
- Auteur(s): Brad Karsh, Courtney Templin
- Narrateur(s): Jessica Geffen, Derek Shetterly
- Durée: 8 h et 15 min
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Manager 3.0 is the first-ever management guide for Millennials. They will master crucial skills such as dealing with difficult people, delivering constructive feedback, and making tough decisions - while gaining insight into the four generations in the workplace and how they can successfully bring out the best in each. Packed with interviews and examples from companies like Zappos, Groupon, Southwest Airlines, and Google, Manager 3.0 will help these new managers enhance their unique talents while developing a leadership style all their own.
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Manager 3.0
- A Millennial's Guide to Rewriting the Rules of Management
- Narrateur(s): Jessica Geffen, Derek Shetterly
- Durée: 8 h et 15 min
- Date de publication: 2013-06-05
- Langue: Anglais
- Manager 3.0 is the first-ever management guide for Millennials....
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Prix courant: 33,39$ ou 1 crédit
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Creative Conflict
- A Practical Guide for Business Negotiators
- Auteur(s): Bill Sanders, Frank Mobus
- Narrateur(s): Barry Abrams
- Durée: 8 h et 9 min
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In Creative Conflict, negotiation experts Bill Sanders and Frank Mobus use a dynamic, dialectical approach to show how negotiations are driven by competition and cooperation at the same time. They believe that when we tiptoe around conflict, we negotiate in a halfhearted way that limits our results. By contrast, creative negotiators probe and push until they hit a wall of disagreement, and then they figure out how to get past it.
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Creative Conflict
- A Practical Guide for Business Negotiators
- Narrateur(s): Barry Abrams
- Durée: 8 h et 9 min
- Date de publication: 2021-10-12
- Langue: Anglais
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In Creative Conflict, negotiation experts Bill Sanders and Frank Mobus use a dynamic, dialectical approach to show how negotiations are driven by competition and cooperation at the same time....
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Prix courant: 22,26$ ou 1 crédit
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Dealing with Difficult People
- Auteur(s): Roy Lilley
- Narrateur(s): Timothy Andrés Pabon
- Durée: 3 h et 41 min
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
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Dealing with Difficult People
- Narrateur(s): Timothy Andrés Pabon
- Durée: 3 h et 41 min
- Date de publication: 2019-05-28
- Langue: Anglais
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....
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Prix courant: 21,00$ ou 1 crédit
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In Defense of Troublemakers
- The Power of Dissent in Life and Business
- Auteur(s): Charlan Nemeth
- Narrateur(s): Joyce Bean
- Durée: 6 h et 2 min
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We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.
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In Defense of Troublemakers
- The Power of Dissent in Life and Business
- Narrateur(s): Joyce Bean
- Durée: 6 h et 2 min
- Date de publication: 2018-10-02
- Langue: Anglais
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Lone objectors who make people question their assumptions bring groups far closer to truth - regardless of whether they are right or wrong. Essential listening for anyone who works in groups, In Defense of Troublemakers will radically change the way you think and make decisions....
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Prix courant: 26,00$ ou 1 crédit
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HomeWork
- How to Be a Leader in the Boardroom and the Living Room
- Auteur(s): Deena Chochinov
- Narrateur(s): Deena Chochinov
- Durée: 4 h et 3 min
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We tend to think of our lives as being split between the professional and the personal, believing that in order to lead successfully, we must separate our roles at work and at home. But managing two divided identities exhausts us and derails our ability to be effective, skillful leaders in all the spheres we inhabit. In this groundbreaking audiobook, therapist, consultant, coach, and family enterprise advisor Deena Chochinov shows you how to integrate your professional and personal selves to show up whole in both places.
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Helpful
- Écrit par RyanC le 2022-12-15
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HomeWork
- How to Be a Leader in the Boardroom and the Living Room
- Narrateur(s): Deena Chochinov
- Durée: 4 h et 3 min
- Date de publication: 2022-05-10
- Langue: Anglais
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Therapist, consultant, coach, and family enterprise advisor Deena Chochinov shows you how to integrate your professional and personal selves to show up whole in both places....
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Prix courant: 18,74$ ou 1 crédit
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Martin Luther King: The Essential Box Set
- The Landmark Speeches and Sermons of Martin Luther King, Jr.
- Auteur(s): Clayborne Carson, Kris Shepard, Peter Holloran, Autres
- Narrateur(s): Keith David, Jay Gregory, Martin Luther King, Autres
- Durée: 15 h et 24 min
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This definitive box set includes all the landmark speeches of the great orator and American leader Martin Luther King, Jr., from his inspirational "I Have a Dream" to his firey "Give Us the Ballot." Comprised of recordings previously included in A Call to Conscience and A Knock at Midnight, The Essential Box Set is a must-have for any home, library, or school collection.
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Martin Luther King: The Essential Box Set
- The Landmark Speeches and Sermons of Martin Luther King, Jr.
- Narrateur(s): Keith David, Jay Gregory, Martin Luther King, Clayborne Carson
- Durée: 15 h et 24 min
- Date de publication: 2009-12-22
- Langue: Anglais
- This definitive box set includes all the landmark speeches of the great orator and American leader Martin Luther King, Jr....
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Prix courant: 39,38$ ou 1 crédit
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The Schmuck in My Office
- How to Deal Effectively with Difficult People at Work
- Auteur(s): Jody Foster MD, Michelle Joy
- Narrateur(s): Christina Delaine
- Durée: 9 h et 57 min
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Everyone has a "schmuck" in their office - a difficult, disruptive person who upsets the workplace, confuses their coworkers, and causes concern. No one is safe from a schmuck. They come in many sizes and shapes. In her new audiobook, Dr. Jody Foster explains the entire spectrum of schmucks and how they can decrease productivity and generally make everyone else unhappy.
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Interresting examples
- Écrit par Client Kindle le 2021-08-27
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The Schmuck in My Office
- How to Deal Effectively with Difficult People at Work
- Narrateur(s): Christina Delaine
- Durée: 9 h et 57 min
- Date de publication: 2017-04-04
- Langue: Anglais
- Everyone has a "schmuck" in their office - a difficult, disruptive person who upsets the workplace, confuses their coworkers, and causes concern....
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Prix courant: 26,37$ ou 1 crédit
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From Conflict to Courage
- How to Stop Avoiding and Start Leading
- Auteur(s): Marlene Chism
- Narrateur(s): Marlene Chism
- Durée: 6 h et 12 min
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Unresolved conflict is workplace kryptonite. Learn how to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth. Unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes. But conflict isn’t the problem, mismanagement is. Leaders unintentionally mismanage conflict when they fall into patterns of what Marlene Chism calls “the Three A's”: aggression, avoidance, and appeasing.
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From Conflict to Courage
- How to Stop Avoiding and Start Leading
- Narrateur(s): Marlene Chism
- Durée: 6 h et 12 min
- Date de publication: 2022-04-07
- Langue: Anglais
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Unresolved conflict is workplace kryptonite. Learn how to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth....
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Prix courant: 20,15$ ou 1 crédit
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The Key to Overcoming Conflict
- Embracing the A.R.K. Method to Defuse Anger, Melt Resentment, and Ease Keen Disappointment (Stress Makeover Series)
- Auteur(s): Carla Henry-Lewis, Dr. Carolyn Henry-Hurst
- Narrateur(s): Tonya Scott-Williams
- Durée: 3 h et 43 min
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Discover how to overcome conflicts with confidence and grace… and regain your peace of mind. Have you seen simple misunderstandings escalate into full-blown conflicts? Do you revisit conflicts in your head, thinking of better responses? Are your personal and professional relationships straining because of your conflicts? If you answered yes to the above questions, you are in the right place.
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The Key to Overcoming Conflict
- Embracing the A.R.K. Method to Defuse Anger, Melt Resentment, and Ease Keen Disappointment (Stress Makeover Series)
- Narrateur(s): Tonya Scott-Williams
- Durée: 3 h et 43 min
- Date de publication: 2024-03-25
- Langue: Anglais
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Discover how to overcome conflicts with confidence and grace… and regain your peace of mind.
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Prix courant: 18,74$ ou 1 crédit
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Civil Unity
- The Radical Path to Transform Our Discourse, Our Lives, and Our World
- Auteur(s): Shola Richards
- Narrateur(s): Shola Richards
- Durée: 7 h et 1 min
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In order to transform our world, we must unite behind a new kind of civility. In a world that is more divided than ever, it will take a radical act to transform our discourse, our lives, and our world. International civility consultant and keynote speaker Shola Richards believes that unifying our world around the power of civility is that radical act, and it’s not for the faint of heart. Do we want a safer world to live in? Do we want less toxicity in our politics? Do we want a world free of hate and discrimination? Do we want to work in organizations that allow us to do our best work?
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Civil Unity
- The Radical Path to Transform Our Discourse, Our Lives, and Our World
- Narrateur(s): Shola Richards
- Durée: 7 h et 1 min
- Date de publication: 2024-09-24
- Langue: Anglais
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In order to transform our world, we must unite behind a new kind of civility. In a world that is more divided than ever, it will take a radical act to transform our discourse, our lives, and our world.
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Prix courant: 25,00$ ou 1 crédit
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Conflict at Work;
- Overcome Conflict at Work with This Guide to Conflict Resolution Techniques, Avoiding Gossip, and More
- Auteur(s): Lisa F. Johnson
- Narrateur(s): Larry Wayne
- Durée: 35 min
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Do you struggle to get along with your co-workers or especially one in particular? Would you like to find a way to manage your workplace conflict and reduce stress at work? Do you want to learn the skills of conflict management? Then this book is for you! Conflict at Work teaches you about the different kinds of conflict that commonly happen in the workplace and the best ways to reduce them.
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Conflict at Work;
- Overcome Conflict at Work with This Guide to Conflict Resolution Techniques, Avoiding Gossip, and More
- Narrateur(s): Larry Wayne
- Durée: 35 min
- Date de publication: 2013-03-04
- Langue: Anglais
- Conflict at Work teaches you about the different kinds of conflict that commonly happen in the workplace and the best ways to reduce them....
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Prix courant: 5,22$ ou 1 crédit
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How to be Resilient in Your Career
- Facing up to Barriers at Work
- Auteur(s): Dr. Helen Ofosu
- Narrateur(s): Dr. Helen Ofosu
- Durée: 7 h et 34 min
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How to Be Resilient in Your Career: Facing Up to Barriers at Work is a reliable resource presented with nuance, depth, and specificity. Psychologists, psychotherapists, social workers, and HR professionals who are looking for effective advice when supporting people struggling with these issues will greatly benefit from this book—as will early career professionals and established earners looking to resolve their career issues.
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Practical advice on how to be truly reseilent
- Écrit par Amazon Customer le 2023-10-05
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How to be Resilient in Your Career
- Facing up to Barriers at Work
- Narrateur(s): Dr. Helen Ofosu
- Durée: 7 h et 34 min
- Date de publication: 2023-09-01
- Langue: Anglais
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This book shares vital career advice to help professionals navigate common and internally disruptive career experiences such as harassment and bullying, imposter syndrome, membership in an underrepresented group, toxic workplaces, discrimination, and more....
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Prix courant: 25,00$ ou 1 crédit
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- Auteur(s): Dr. Lynne Curry
- Narrateur(s): Nicol Zanzarella, Christopher Lane
- Durée: 7 h et 35 min
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Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.
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Very helpful, supportive and informative.
- Écrit par Jason le 2019-08-09
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- Narrateur(s): Nicol Zanzarella, Christopher Lane
- Durée: 7 h et 35 min
- Date de publication: 2016-01-06
- Langue: Anglais
- Filled with exercises, assessments, and real-life examples, this empowering guide helps you recognize what's been making you a victim....
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Prix courant: 26,00$ ou 1 crédit
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How to Have Difficult Conversations About Race
- Practical Tools for Necessary Change in the Workplace and Beyond
- Auteur(s): Kwame Christian
- Narrateur(s): Kwame Christian
- Durée: 7 h et 28 min
- Version intégrale
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Au global
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Histoire
Negotiation expert Kwame Christian's motto is: "The best things in life are on the other side of difficult conversations." If we want a more equitable workplace, and a more equitable world, we have to talk to each other about race. But, for so many of us, that's easier said than done.
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How to Have Difficult Conversations About Race
- Practical Tools for Necessary Change in the Workplace and Beyond
- Narrateur(s): Kwame Christian
- Durée: 7 h et 28 min
- Date de publication: 2022-11-08
- Langue: Anglais
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Negotiation expert Kwame Christian's motto is: "The best things in life are on the other side of difficult conversations." If we want a more equitable workplace, and a more equitable world, we have to talk to each other about race. But, for so many of us, that's easier said than done....
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Prix courant: 22,26$ ou 1 crédit
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Dirty Diversity
- A Practical Guide to Foster an Equitable and Inclusive Workplace for All
- Auteur(s): Janice Gassam
- Narrateur(s): Janice Gassam Asare
- Durée: 1 h et 46 min
- Version intégrale
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Au global
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Dirty Diversity is a practical guide for organizations looking to strengthen their diversity, equity, and inclusion efforts. This guide includes strategies for effective conversations on challenging topics, tips for creating workplace training sessions and workshops, and cost-effective ways to improve the corporate culture. Gassam reveals her success stories as well as not-so-successful stories from her consulting experiences, and what was learned along the way.
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Dirty Diversity
- A Practical Guide to Foster an Equitable and Inclusive Workplace for All
- Narrateur(s): Janice Gassam Asare
- Durée: 1 h et 46 min
- Date de publication: 2020-06-16
- Langue: Anglais
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Dirty Diversity is a practical guide for organizations looking to strengthen their diversity, equity, and inclusion efforts....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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