Business Conflict Resolution

A lot of conflicts in the workplace are either misunderstandings or miscommunications. These go unresolved, fester, and start to interfere with the work that needs to be done because of lack of trust and interpersonal anger. To help fix these problems, this audiobook will discuss how to re-humanize the people you are having communication problems with so that you can fix the problem ethically, effectively, and compassionately. The goal is for both of you to feel good about the relationship again.

Decision-making is a critical part of management, and bad choices can damage careers and the bottom line. This book offers the tools and advice managers need to avoid common biases and arrive at and implement decisions that are both sound and ethical.

For Christoph Bisel, founder of Mobbing-Hilfe Zürich and president of the Schweizerischer Verband für Mobbing-Prävention (the Swiss association for the prevention of Mobbing), supporting those affected with the help of counseling and coaching is a matter of the heart. As a mediator, coach and trainer he also supports companies with responding optimally to current cases of Mobbing and preventing new cases.

Most of us fear and dread conflict at home or at work. But conflict can be your ally, not your enemy. Conflict doesn't have to tear your family or organization apart.

Get results fast with this quick, easy guide to the fundamentals of Negotiating. Includes how to: Set clear goals and limits, Understand your potential adversary or partner, Use and interpret body language, Deal with difficult people, Close brilliant deals.