Business Conflict Resolution
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Bulletproof Your Mindset
- Think Like a Business Owner. Take Responsibility and Take Control of Your Life
- Auteur(s): Paul Campbell Aucoin
- Narrateur(s): Paul Campbell Aucoin
- Durée: 4 h et 13 min
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You’ve heard about taking personal responsibility. You know about the importance of having a strong, healthy mindset. Here’s the big idea: These two concepts are 100 percent connected. Taking responsibility equals a strong, healthy mindset. But how do you take personal responsibility? That sounds like no fun! Paul Campbell Aucoin provides a shockingly simple breakthrough, using an easy-to-remember shortcut that turns taking responsibility into a skill.
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We can be in control of our lives!
- Écrit par Kevin T. le 2022-01-05
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Bulletproof Your Mindset
- Think Like a Business Owner. Take Responsibility and Take Control of Your Life
- Narrateur(s): Paul Campbell Aucoin
- Durée: 4 h et 13 min
- Date de publication: 2021-09-28
- Langue: Anglais
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You’ve heard about taking personal responsibility. You know about the importance of having a strong, healthy mindset. Here’s the big idea: These two concepts are 100 percent connected. Taking responsibility equals a strong, healthy mindset....
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Prix courant: 13,12$ ou 1 crédit
Prix réduit: 13,12$ ou 1 crédit
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Working with Difficult People
- WorkSmart Series
- Auteur(s): William Lundin Ph.D., Kathleen Lundin, Michael S. Dobson
- Narrateur(s): Jim Bond, Laural Merlington
- Durée: 3 h et 1 min
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Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.
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Working with Difficult People
- WorkSmart Series
- Narrateur(s): Jim Bond, Laural Merlington
- Durée: 3 h et 1 min
- Date de publication: 2017-04-07
- Langue: Anglais
- Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time....
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Prix courant: 21,00$ ou 1 crédit
Prix réduit: 21,00$ ou 1 crédit
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Developing the Leaders Around You
- Auteur(s): John C. Maxwell
- Narrateur(s): John C. Maxwell
- Durée: 2 h et 36 min
- Version abrégée
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Why do some people achieve great personal success, yet never succeed in building a business or making an impact in their organization? John C. Maxwell knows the answer. According to Maxwell, the greatest leadership principle that he has ever learned in over thirty-five years of leadership is that those closest to the leader will determine the success level of that leader. It's not enough for a leader to have vision, energy, drive, and conviction. If you want to see your dream come to fruition, you must learn how to develop the leaders around you.
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The bigger picture!
- Écrit par RRR121 le 2018-09-17
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Developing the Leaders Around You
- Narrateur(s): John C. Maxwell
- Durée: 2 h et 36 min
- Date de publication: 2001-03-30
- Langue: Anglais
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Why do some people achieve great personal success, yet never succeed in building a business or making an impact in their organization? John C. Maxwell knows the answer....
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Prix courant: 17,47$ ou 1 crédit
Prix réduit: 17,47$ ou 1 crédit
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Relationships 101
- What Every Leader Needs to Know
- Auteur(s): John C. Maxwell
- Narrateur(s): Sean Runnette
- Durée: 1 h et 45 min
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Great leaders understand that their team is only as strong as its weakest link. And healthy, nurtured relationships are key in making your team operate as a well-oiled machine. In Relationships 101, John Maxwell offers time-tested principles for connecting with people and building positive working relationships within an organization. The unique, pocket-size format puts straightforward, practical information at your fingertips.
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Relationships 101
- What Every Leader Needs to Know
- Narrateur(s): Sean Runnette
- Durée: 1 h et 45 min
- Date de publication: 2015-04-14
- Langue: Anglais
- In Relationships 101, John Maxwell offers time-tested principles for connecting with people and building positive working relationships within an organization....
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Prix courant: 17,47$ ou 1 crédit
Prix réduit: 17,47$ ou 1 crédit
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Critical Accountability - Updated for Remote Work!
- Identify, Address, and Resolve Crucial Workplace Behavior and Productivity Issues by Learning to Effectively Culture Accountability in Your Team
- Auteur(s): Gary Peterson
- Narrateur(s): Rick Selin
- Durée: 3 h et 42 min
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“Accountability is the glue that ties commitment to the result." This quote, from author Bob Proctor, illustrates perfectly the key role accountability plays in personal and organizational success. But it begs the question: If accountability brings results then how do I ensure it in my own life? It feels like nobody is accountable today. Excuses abound, and our society seems to have fostered an atmosphere of complacency. This culture of complacency can seriously hurt your team or organization.
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Critical Accountability - Updated for Remote Work!
- Identify, Address, and Resolve Crucial Workplace Behavior and Productivity Issues by Learning to Effectively Culture Accountability in Your Team
- Narrateur(s): Rick Selin
- Durée: 3 h et 42 min
- Date de publication: 2022-02-02
- Langue: Anglais
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“Accountability is the glue that ties commitment to the result." This quote, from author Bob Proctor, illustrates perfectly the key role accountability plays in personal and organizational success....
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Prix courant: 18,74$ ou 1 crédit
Prix réduit: 18,74$ ou 1 crédit
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The First-Time Manager: Leading Through Crisis
- First-Time Manager Series
- Auteur(s): Paul Falcone
- Narrateur(s): John Behrens
- Durée: 8 h et 49 min
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As a manager, you are prepared to face any challenge when it comes to the work at hand, but you may not be ready to overcome a hostile work environment, a catastrophic disruption in workflow, or any other of a multitude to challenges that can arise, seemingly from nowhere.
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The First-Time Manager: Leading Through Crisis
- First-Time Manager Series
- Narrateur(s): John Behrens
- Série: First-Time Manager Series
- Durée: 8 h et 49 min
- Date de publication: 2023-09-05
- Langue: Anglais
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As a manager, you are prepared to face any challenge when it comes to the work at hand, but you may not be ready to overcome a hostile work environment, a catastrophic disruption in workflow, or any other of a multitude to challenges that can arise, seemingly from nowhere....
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Prix courant: 32,62$ ou 1 crédit
Prix réduit: 32,62$ ou 1 crédit
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How to De-Escalate Conflicts Using Behavioral Science
- Auteur(s): Jennifer Hancock
- Narrateur(s): Jennifer Hancock
- Durée: 52 min
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This book will help you learn a science-based approach to conflict resolution and help you understand how compassion can help resolve workplace behavior issues. Being able to reinforce organizational core values by modeling respectful conflict resolution behavior in difficult situations is an added bonus.
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How to De-Escalate Conflicts Using Behavioral Science
- Narrateur(s): Jennifer Hancock
- Durée: 52 min
- Date de publication: 2018-05-11
- Langue: Anglais
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This book will help you learn a science-based approach to conflict resolution and help you understand how compassion can help resolve workplace behavior issues....
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Prix courant: 4,95$ ou 1 crédit
Prix réduit: 4,95$ ou 1 crédit
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Mastering Hard Conversations
- Turning Conflict into Collaboration
- Auteur(s): Mark Rosenberg
- Narrateur(s): Mark Rosenberg
- Durée: 5 h et 11 min
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Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations. Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.
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Mastering Hard Conversations
- Turning Conflict into Collaboration
- Narrateur(s): Mark Rosenberg
- Durée: 5 h et 11 min
- Date de publication: 2024-06-19
- Langue: Anglais
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Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations.
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Prix courant: 26,00$ ou 1 crédit
Prix réduit: 26,00$ ou 1 crédit
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The Great Debate Learn How to Communicate Effectively to Influence Others and Achieve Conflict Resolution!
- Auteur(s): Caspian Sagigy
- Narrateur(s): Orson Harvey
- Durée: 37 min
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In The Great Debate Learn How to Communicate Effectively to Influence Others and Achieve Conflict Resolution!, you are going to learn how to harness your debate skills and become an effective and persuasive communicator. You’ll become intimately aware of the skills required to establish your position, stand your ground, and ultimately influence your audience.
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The Great Debate Learn How to Communicate Effectively to Influence Others and Achieve Conflict Resolution!
- Narrateur(s): Orson Harvey
- Durée: 37 min
- Date de publication: 2021-07-21
- Langue: Anglais
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In The Great Debate Learn How to Communicate Effectively to Influence Others and Achieve Conflict Resolution!, you are going to learn how to harness your debate skills and become an effective and persuasive communicator....
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Prix courant: 4,95$ ou 1 crédit
Prix réduit: 4,95$ ou 1 crédit
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Backstabbers and Bullies
- How to Cope with the Dark Side of People at Work
- Auteur(s): Adrian Furnham
- Narrateur(s): Tim Bruce
- Durée: 10 h et 11 min
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The idea of leadership failure and derailment has been brushed under the carpet for far too long, and only now are statistics appearing on the sheer numbers who fail. Backstabbers and Bullies provides the latest psychiatric and clinical perspectives on dark-side behavior, including: recognizing and coping with overconfident, narcissistic, and psychopathic leaders; causes of leadership derailment and failure; corrupt corporate cultures; and the criminal personality.
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Backstabbers and Bullies
- How to Cope with the Dark Side of People at Work
- Narrateur(s): Tim Bruce
- Durée: 10 h et 11 min
- Date de publication: 2015-05-21
- Langue: Anglais
- Backstabbers and Bullies provides the latest psychiatric and clinical perspectives on dark-side behavior....
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Prix courant: 33,53$ ou 1 crédit
Prix réduit: 33,53$ ou 1 crédit
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A Colleague Wants Your Skin
- Do You Work in a Toxic Workplace?
- Auteur(s): Alain Samson
- Narrateur(s): David Andrew Calvillo
- Durée: 1 h et 20 min
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Are you dealing with a colleague, employee or boss who wants to hurt you? This audiobook will allow you to discover this harasser's game and defeat him. Do not accept to be a victim anymore. Arm yourself with this guide; Your aggressor will flee you like the plague.
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A Colleague Wants Your Skin
- Do You Work in a Toxic Workplace?
- Narrateur(s): David Andrew Calvillo
- Durée: 1 h et 20 min
- Date de publication: 2022-04-01
- Langue: Anglais
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Are you dealing with a colleague, employee or boss who wants to hurt you? This audiobook will allow you to discover this harasser's game and defeat him....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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The Winning Attitude
- Auteur(s): John C. Maxwell
- Narrateur(s): John C. Maxwell
- Durée: 2 h et 14 min
- Version abrégée
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Struggling with an ingrained negative attitude? There's real hope for you! You can change and become a winner. You can develop the attitude of mind which brings peace, courage, and success.
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The Winning Attitude
- Narrateur(s): John C. Maxwell
- Durée: 2 h et 14 min
- Date de publication: 2001-03-30
- Langue: Anglais
- John Maxwell not only discovered the winning attitude, but he also experienced the incredible difference it makes. Today he speaks extensively across the United States...
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Prix courant: 17,47$ ou 1 crédit
Prix réduit: 17,47$ ou 1 crédit
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Martin Luther King: The Essential Box Set
- Inspiration and Wisdom for Challenging Times
- Auteur(s): Donald T. Phillips, Dr. Bernice A. King - foreword
- Narrateur(s): Je Nie Fleming
- Durée: 10 h et 43 min
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Hailed as America’s greatest civil rights advocate, Martin Luther King, Jr. inspired the people of the United States to demand equality, regardless of the color of their skin. And he did it peacefully. Time may have passed, but in today’s world, his teachings are needed more than ever. With Martin Luther King, Jr.’s wisdom and unwavering dedication to making the opposition listen, you can become a peaceful leader and advocate for the way the world should look, no matter who stands in your way.
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Martin Luther King: The Essential Box Set
- Inspiration and Wisdom for Challenging Times
- Narrateur(s): Je Nie Fleming
- Durée: 10 h et 43 min
- Date de publication: 2021-08-10
- Langue: Anglais
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Listen to the detailed and absorbing chronicle of Martin Luther King, Jr.'s leadership during the most tumultuous period in America's recent past - featuring a foreword by Dr. Bernice King....
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Prix courant: 28,27$ ou 1 crédit
Prix réduit: 28,27$ ou 1 crédit
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The Coward's Guide to Conflict
- Auteur(s): Tim Ursiny
- Narrateur(s): Rolland Lopez
- Durée: 3 h et 7 min
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Success coach Dr. Tim Ursiny shows us that conflict can be a good thing, and facing up to it can lead to fantastic results. Interactive exercises will coach and motivate you to effectively deal with all types of conflict situations, with results that empower and really work!
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The Coward's Guide to Conflict
- Narrateur(s): Rolland Lopez
- Durée: 3 h et 7 min
- Date de publication: 2003-09-19
- Langue: Anglais
- Success coach Dr. Tim Ursiny shows us that conflict can be a good thing, and facing up to it can lead to fantastic results.
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Prix courant: 18,13$ ou 1 crédit
Prix réduit: 18,13$ ou 1 crédit
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In Defense of Troublemakers
- The Power of Dissent in Life and Business
- Auteur(s): Charlan Nemeth
- Narrateur(s): Joyce Bean
- Durée: 6 h et 2 min
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We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.
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In Defense of Troublemakers
- The Power of Dissent in Life and Business
- Narrateur(s): Joyce Bean
- Durée: 6 h et 2 min
- Date de publication: 2018-10-02
- Langue: Anglais
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Lone objectors who make people question their assumptions bring groups far closer to truth - regardless of whether they are right or wrong. Essential listening for anyone who works in groups, In Defense of Troublemakers will radically change the way you think and make decisions....
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Prix courant: 26,00$ ou 1 crédit
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Conflict Revelation
- The 3 Essential Elements for Creating Harmony in Business
- Auteur(s): Dorothy Andreas
- Narrateur(s): Dorothy Andreas
- Durée: 2 h et 3 min
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All businesses experience the insidious cost of conflict. Unfortunately, few have the skills or resources to combat this toxic and pervasive problem. Until now!
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Conflict Revelation
- The 3 Essential Elements for Creating Harmony in Business
- Narrateur(s): Dorothy Andreas
- Durée: 2 h et 3 min
- Date de publication: 2022-05-15
- Langue: Anglais
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All businesses experience the insidious cost of conflict. Unfortunately, few have the skills or resources to combat this toxic and pervasive problem. Until now....
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Prix courant: 8,71$ ou 1 crédit
Prix réduit: 8,71$ ou 1 crédit
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Dangerous Love
- Transforming Fear and Conflict at Home, at Work, and in the World
- Auteur(s): Chad Ford
- Narrateur(s): Chad Ford
- Durée: 5 h et 47 min
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Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight. To transform conflict, Ford says we need to turn toward the people we are in conflict with, put down our physical and emotional weapons, and really love them with the kind of love that leads us to treat others as fellow human beings, not as objects in our way.
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Dangerous Love
- Transforming Fear and Conflict at Home, at Work, and in the World
- Narrateur(s): Chad Ford
- Durée: 5 h et 47 min
- Date de publication: 2020-06-11
- Langue: Anglais
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Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight....
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Prix courant: 19,14$ ou 1 crédit
Prix réduit: 19,14$ ou 1 crédit
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Sim, é possível [Possible]
- Sobreviver e prosperar em uma era de conflitos [How We Survive (and Thrive) in an Age of Conflict]
- Auteur(s): William Ury
- Narrateur(s): Guilherme Maciel
- Durée: 10 h et 20 min
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Os conflitos estão cada vez mais presentes em nossa vida. Eles dividem a sociedade, envenenam nossas relações e nos impedem de colaborar uns com os outros. Ameaçam tudo o que valorizamos e amamos – da família ao trabalho, da democracia ao futuro do planeta. A verdade é que nunca solucionaremos todos os conflitos, mas podemos transformá-los. Com décadas de experiência nas negociações mais difíceis ao redor do mundo, William Ury nos ensina a criar um caminho para o possível, encontrando maneiras criativas de converter conflitos destrutivos em soluções positivas para todas as partes.
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Sim, é possível [Possible]
- Sobreviver e prosperar em uma era de conflitos [How We Survive (and Thrive) in an Age of Conflict]
- Narrateur(s): Guilherme Maciel
- Durée: 10 h et 20 min
- Date de publication: 2024-07-04
- Langue: Portugais
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Os conflitos estão cada vez mais presentes em nossa vida. Eles dividem a sociedade, envenenam nossas relações e nos impedem de colaborar uns com os outros. Ameaçam tudo o que valorizamos e amamos – da família ao trabalho, da democracia ao futuro do planeta.
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Prix courant: 20,36$ ou 1 crédit
Prix réduit: 20,36$ ou 1 crédit
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Raise Your Team’s Employee Engagement Score
- Auteur(s): Richard P. Finnegan
- Narrateur(s): Walter Dixon
- Durée: 2 h et 41 min
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Want employees that go the extra mile? Love them or hate them, employee engagement surveys are here to stay. As manager, you're expected to digest the data and come up with a plan for improving the numbers. But it's not just busy work. Raising engagement scores matters because engagement matters. An enthusiastic workforce translates into higher productivity and profitability with less turnover and absenteeism. Fully committed workers will give their all every day - and it's your job to make that happen.
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Raise Your Team’s Employee Engagement Score
- Narrateur(s): Walter Dixon
- Durée: 2 h et 41 min
- Date de publication: 2017-10-12
- Langue: Anglais
- Want employees that go the extra mile? Love them or hate them, employee engagement surveys are here to stay....
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Prix courant: 22,25$ ou 1 crédit
Prix réduit: 22,25$ ou 1 crédit
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Mastering the Irate Caller
- The Book Every Call Center Must Have
- Auteur(s): Joshua Martin
- Narrateur(s): Ron Ganger
- Durée: 1 h et 38 min
- Version intégrale
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Au global
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Performance
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Histoire
This book is the product of his research - a culmination of tips, strategies, and almost two decades of experience in the call center field. It requires a paradigm shift - from being the victim of angry, threatening callers, to gaining the necessary tools and insights to stay calm and centered amidst chaos without taking others’ actions personally. Mastering the Irate Caller is a treasure chest of strategies that will help improve employee morale, customer retention, and mental health in the call center field.
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Mastering the Irate Caller
- The Book Every Call Center Must Have
- Narrateur(s): Ron Ganger
- Série: The Book Every Call Center Must Have, Livre 1
- Durée: 1 h et 38 min
- Date de publication: 2021-03-17
- Langue: Anglais
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Mastering the Irate Caller is a treasure chest of strategies that will help improve employee morale, customer retention, and mental health in the call center field....
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Prix courant: 8,71$ ou 1 crédit
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