Business Etiquette

Do you want to be more likable but don’t know how to? Do you want to say the right things at the right time but are not sure where to start? Do you want to know the link between emotional intelligence and top-level high-paying executive positions and how you can advance your career using that knowledge? Do you want to want to keep things feeling good in any social setting and grow those important personal relationships? If you have answered "Yes" to any of the above, then Emotional Intelligence and How to Achieve Mastery has just the right proven knowledge for you!

The Etiquette Edge gives you a crash course on modern business manners. New advice explains how to navigate sticky situations at work, including digital interactions that are easy to misinterpret - and hard to mend. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships.

Today, not only is everything digital getting faster, cheaper, and smaller at an exponential rate, we also have the Internet. When these two revolutions - one in technology and the other in communications - joined, an explosive force was unleashed that changed the very nature of innovation. And with any change, we have seen many strategic blunders and extraordinary learning curves along the way.

Medieval people are often portrayed as having poor hygiene and table manners—licking their knives or throwing chicken bones on the floor. In the Middle Ages, however, such behavior was not tolerated. Medieval society cherished order in nearly every facet of life, from regular hand-washing to daily prayer. There were consequences if you didn’t adhere to the rules of good behavior: you wouldn’t be invited to the lord’s next dinner, you wouldn’t win the battle, and you wouldn’t win the lady.

India's huge population of 1.2 billion people is as varied and colorful as the spice markets of Old Delhi. Each region, caste, and community has its own culture, reflecting unique histories shaped by conquest, creativity, and religion. Steeped in ancient traditions, exceptionally fatalistic, and intensely passionate about their culture, the Indians are also ingenious, creative, and world leaders in cutting-edge science and technology. Show interest in their country, and it will be reciprocated with genuine warmth and friendship.

Discovering the Russian soul is like opening a matryoshka, a Russian doll, revealing the many layers. The Russian Orthodox religion is unique, Russian history is tragic, and the people are unpredictable. Russia's military and political power, as well as the rich contribution of its art and culture, is the result of an inner dynamic not always understood by outsiders.

Do you always get the assignments you want? Do you know how to ask for help without sounding dumb? How to answer a question you don’t know the answer to? All the while sounding smart, capable, and competent? If the answer is no, you’re not alone. Jodi Glickman founded the communication consulting firm Great on the Job to help rising stars of the business world with the same issues. Now, for the first time, the training program that Jodi uses with her top-tier clients is available in book form. Great on the Job teaches people how to talk to one another at work, every day, in every situation....

You know those subtle tricks your coworkers are all guilty of? The constant nodding, pretend concentration, useless rhetorical questions? These tricks make them seem like they know what they're doing when in fact they have no clue. This behavior is so ingrained, so subtle, and so often mistaken for true intelligence that identifying it, calling it out, or compiling it into an exhaustive digest has never been attempted. Until now.

"On ne dit pas 'c'est pas bon', on dit 'je n’aime pas'." Premier piège relationnel : ne pas distinguer les sentiments des opinions.
L'assertivité qui consiste en une juste affirmation de soi entre la passivité - non affirmation - et l'agressivité - affirmation qui manque son objectif - n'est pas une attitude innée ni facile à tenir. Elle suppose de prendre conscience des différents pièges où l'émotion, et la peur de l'autre nous entraînent à faire un double tonneau dans le virage de la relation.

Studies have shown that 60% of male managers feel uncomfortable working one-on-one with their female colleagues. That's where The Man's Guide to Corporate Culture comes in. Heather Zumarraga, a business journalist who has spent much of her career in testosterone-filled work environments, wants to make sure that any male leader who wants to be part of the solution knows how to do it the right way. Heather provides you with logical solutions to complex gender issues and gives important, practical lessons for men and women alike.

UAE - Culture Smart! will help you turn your visit - whether it's for business or pleasure - into a memorable and enriching experience. Its contents include: local customs and traditions; the impact of history, religion, and politics; the Emiratis at home, work, and play; eating and drinking, Emirati style; dos, don'ts, and taboos; business practices; communication, spoken and unspoken; and many practical tips for managing the unexpected.

This is the award-winning how to book on using business etiquette as a strategy for success by international speaker Jan Yager who is also a sociologist and workplace consultant. Here she explains her six business protocol principles and also covers image, gift-giving, ethics, international etiquette and communication skills.

Tem por objetivo desenvolver o conhecimento fundamental da língua portuguesa oral e escrita em situações de trabalho no Brasil. Áudio que acompanha o livro "Bons negócios", da Disal Editora.

Many people find themselves uncomfortable in small talk, since they lack the communication skills necessary for meeting new people and having a conversation. This audiobook introduces you to the art of small talk through the development of communication skills necessary for you to participate in drawing room conversation. In 10 easy-to-follow chapters, this audiobook takes you through the fine points of communication. The audiobook is replete with examples from real-life situations.

While Israel is a modern and largely secular country, it is one steeped in biblical history - a place where religion still plays an active role in public life. In 70 years, it has grown from a sparsely populated strip of land into a vigorous democracy and regional superpower. Often called the Startup Nation, Israel is a world leader in a number of high-tech industries. Its democratic institutions, despite political and social polarization in recent years, are among the most enlightened in the world.

Culture Smart! provides essential information, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships.

Taking listeners beyond the stereotypical images of windmills, clogs, and tulips, this audio guide helps visitors understand the complex layers of identity in this small, densely populated country on Europe's northwestern seaboard. With roots as a maritime nation that built a network for transportation, defense, and trade, the Netherlands of today is still a prime economic hub of Europe. The Netherlands is also famous for its liberal attitudes, recently challenged by high levels of immigration, and is home to an intelligent, cosmopolitan, enterprising, tolerant, and modest people.

Something just isn’t right. The pressure, the politics, and the PowerPoints have left you perplexed, paralyzed, and maybe even panicked...“Is it actually possible to have the career I want and deserve?!” You Do You(ish) hurls aside the crusty, decades-old career advice you’ve likely heard for way too long: lean in, executive presence, network, blah, blah, blah. Instead, this book will help you see that there's a better way to have success and get great results. You succeed, you don’t sell out. Are you ready to stop settling for “good enough”?

The 'must have' top tips guide to doing business in Japan. This “quick fix” guide will give you the inside information on how to do business and cope with business socialising in Japan. Despite what some would have you believe, there’s nothing particularly mysterious or complicated about doing business with the Japanese, but there are some important rules to follow in order to avoid causing offense and to ensure that things go smoothly.

Norway - Culture Smart! provides essential information, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. This concise guide tells you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships.