Business Fiction

The solution in each case was a focus on customer experience, the most powerful - and misunderstood - element of corporate strategy today. Customer experience is, quite simply, how your customers perceive their every interaction with your company. It’s a fundamental business driver. Here’s proof: over a recent five-year period during which the S&P 500 was flat, a stock portfolio of customer experience leaders grew 22 percent.

When Marlene Cowley hires Spenser to see if her husband Trent is cheating on her, he encounters more than he bargained for: not only does he find a two-timing husband, but a second investigator as well, hired by the husband to look after his wife. As a result of their joint efforts, Spenser soon finds himself investigating both individual depravity and corporate corruption.

When I was a child I thought I'd marry my best friend. Our relationship flirted on the edge of becoming something more for years. That was before I accidentally married his older brother. One forgotten night in Vegas changed the course of my life. Ours is a marriage of inconvenience. Stryker Lawson is older, constantly grumpy, and my new boss. He's also my every fantasy made flesh, but I won't be ruled by my emotions. No matter how hard I try to push him away, he won't give up on the idea of us. Neither will his brother.

Boneyard Key, Florida, is the only home Sophie has ever known. Her love for its supernatural history has flourished into a career, as she guides the one and only ghost tour through the town’s can’t-miss haunted spots. And while her bank account isn’t full by any means, her heart is. Or at least, it was. But there's a newcomer in town. The son of a Fortune 500 businessman, former theater kid Tristan has grown his tours from a fraternity fundraiser to a multicity ghost tour conglomerate. It’s doing well, but not well enough.

Barry Murray's life is simple: run his bar, keep his employees happy, and remain alone. For most of his life, it's been easy, but he allows himself one exception: his favorite pop star, Lila Wilde. For years, he's listened to her albums when going through the toughest parts of his life. So when he finds her panicking in the alley behind his bar, all of his walls come tumbling down and he opens up to her in a way he's never done with anyone else. Fate keeps making their paths cross, and he's falling for her, hard. But when he offers to give her everything, she says no.

Watching the dynamic between my mother and fathers has stripped the rose-colored glasses from me, though. I've never wanted to match. And I certainly never wanted to attend one of the glitzy galas the Council uses to woo Omegas. At least, not until an absolute nightmare of a heat a couple of months ago and the fallout of it. So now I have one night that will dictate my future. I'm determined to make the most of it. Running into the Alpha I haven't stopped thinking about since my time at the Haven last fall is a dream come true.

Ruth Murray thought she had seen the last of Knox Price when she walked away from him at their high school graduation. After always coming in second place, she was ready to be done with their rivalry and make something of herself. But then he created PATH, a company that retrofitted cars to self-drive, cutting automobile accidents in half. His name was in everyone's mouths, especially her parents, who still compared her to him even ten years later. His success was a sore reminder of her own stagnant career.

The head of ranch security and his first lieutenant, Drover, are finishing up an exhausting morning of patrols when a mysterious caravan of trucks rumbles past headquarters. Going in for a closer look, Hank the Cowdog apprehends a large red box bearing a mysterious label: "WARNING! MONKEY! DO NOT OPEN THIS BOX!"

In this absorbing tale, you watch the timeless principles of servant leadership unfold through the story of John Daily, a businessman whose outwardly successful life is spiraling out of control. He is failing miserably in each of his leadership roles as boss, husband, father, and coach. To get his life back on track, he reluctantly attends a weeklong leadership retreat at a remote Benedictine monastery.

If laughter is the best medicine, then this book is your prescription. Turn off the news and spend a few days not following current events. Instead, return to the basics - humanity's ability to laugh at itself. Maybe you should even do a news cleanse for a few days! Hide under the covers and listen to these stories instead. Or listen to a chapter a day, or a story a day for 101 days. This book contains the antidote to whatever is troubling you. They will definitely put you in a good mood.

Since the publication of the groundbreaking Bad Feminist and Hunger, Roxane Gay has continued to tackle big issues embroiling society—state-sponsored violence and mass shootings, women’s rights post-Dobbs, online disinformation, and the limits of empathy—alongside more individually personalized matters: can I tell my co-worker her perfume makes me sneeze? Is it acceptable to schedule a daily 8 am meeting? In her role as a New York Times opinion section contributor and the publication’s “Work Friend” columnist, she reaches millions of readers with her wise voice and sharp insights.

Béni Mordret a tout pour plaire : elle est belle, jeune, riche et surtout, ambitieuse. Malgré des relations tendues avec sa richissime famille, cette carriériste a su gravir un à un tous les échelons. Malheureusement, Béni se voit dans l'obligation de retourner à la villa Mordret. Plutôt mourir que de se rendre seule au mariage de sa sœur cadette !

This bundle includes books seven, eight, and nine of the Cupcake Bakery Mystery series.

After the death of his father, Lincoln Moorehead finds himself in the middle of a drama. He's been named CEO of Moorehead Media, much to his brother’s chagrin. But Lincoln’s bad attitude softens when he meets the no-nonsense, gorgeous woman who has been given the task of transforming him from the gruff, wilderness guy to a suave businessman.

En El arte de la guerra, Sun Tzu hace análisis detallados y recomendaciones útiles sobre trece temas principales de la estrategia militar: la planeación, el reto, el ataque, el posicionamiento, la dirección, fuerzas y debilidades, las maniobras, la implementación de las tácticas, el avance, el terreno, las fases de una campaña, las armas y el uso de información.

On Sarah Whitfield's 75 birthday, memories take her back to New York in the 1930s. To a marriage that ends after a year, leaving Sarah shattered. A trip to Europe with her parents does little to raise her spirits, until she meets William, Duke of Whitfield. In time, despite her qualms, William insists on giving up his distant right to the British throne to make Sarah his duchess and his wife. On their honeymoon, the newlyweds buy an old French château, but not long after, the war begins. William joins the allied forces, leaving Sarah; their first child, an infant; and their second child on the way, in France.

When Jess Montell meets Trace West at a hockey game, she doesn’t know his name or occupation. What she does know is there’s an instant attraction that’s impossible to ignore—or forget. And forgetting is exactly what she wants to do when she learns he’s not just a successful Wall Street suit but the heir to one of New York’s biggest Mafia families. The last thing Trace needs is a romantic anything with law enforcement, and parole officer Jess has trouble written all over her. Too bad he likes trouble.

Five years ago, Orlando Duncan created the perfect drug in HEAT. It made the Duncans more than two hundred and fifty million dollars and was on its way to making them billionaires. However, they abruptly stopped manufacturing the drug when it was proven to cause cancer in rats. When Orlando is awakened by an alarm in his old lab, he discovers that not only have all his computers, equipment, and notes been stolen, but the robbers have also taken over a million tabs of HEAT that he’d left behind for future experiments—tabs that he had sworn to his family he would destroy.

From the time he was a boy in Georgia, LC Duncan, patriarch and leader of the Duncan clan, has battled racism. Even now that he and his family are truly successful, the racism can still be in-your-face. Maybe it's the political climate or perhaps it's just bad timing, but LC and the rest of the Duncans are being challenged by the ultimate power-hungry racist, Sheriff KD Shrugs.

It's pooey on B-A-B-I-E-S until Junie B. finds out that her new dumb old baby brother is a big fat deal. Her two bestest friends are giving her everything they own just to see him. And guess what else? Maybe she can bring him to school on Pet Day.