Business Fiction

The solution in each case was a focus on customer experience, the most powerful - and misunderstood - element of corporate strategy today. Customer experience is, quite simply, how your customers perceive their every interaction with your company. It’s a fundamental business driver. Here’s proof: over a recent five-year period during which the S&P 500 was flat, a stock portfolio of customer experience leaders grew 22 percent.

Working late at night, Lucas, a middle manager in a large organization, meets a custodian named Ted. The two strike up a friendship as Ted teaches Lucas three vital questions with the power to transform the disillusionment he is experiencing at work. Listeners follow Lucas as he learns how to shift from feeling like a victim to acting as a creator in his career. With the wise guidance of Ted and Kasey, a senior manager, Lucas applies the three vital questions and begins transforming his workplace relationships, with exciting results.

A charming tale of the peddler whose stolen caps mean all kinds of monkey business.

Sri Lanka, 2009. Decades of civil war and bloodshed are being brought to an end at last – by any means necessary. In the capital, Colombo, tenacious journalist Ameena Fernando is murdered, execution-style, on a busy street near her home, with no witnesses. With pressure growing to find Ameena’s killers, CIA agent Ellie Harper is sent to seek justice for the journalist’s death with strict instructions: Find something, but not too much. It’s her first time returning to the island after her last mission went tragically awry four years prior, and Ellie has more than one ghost to lay to rest.

Tris Levin thought moving from New York City to middle-of-nowhere Petersville meant life would definitely get worse...only it actually got better. But just when things are looking up, problems start rolling in. His doughnut business has a major supply issue. And that's not the worst part, Petersville has its own supply problem - it doesn't have enough people. Folks keep moving away and if they can't get people to stay, Petersville may disappear.

Take a trip into theheart of passion as seductive samba rhythms pulse in the warm evening breezes. Escape and savor these three scintillating stories set against the beautifulbackdrop of Brazil.... Two weeks in Rio - surely that's enough time for marketing VP Sydni Lawson to forge a lucrative merger. But instead of sweet-talking real estate mogul Gabriel St. James, she's being swept away by their sizzling and unexpected attraction.

Osez entreprendre pour enfin accéder à la vie dont vous avez toujours rêvé ! Le premier livre d'Eric Larchevêque, le juré star de l’émission Qui veut être mon associé ? sur M6 qui a inspiré et coaché des centaines d’entrepreneurs.

Since the publication of the groundbreaking Bad Feminist and Hunger, Roxane Gay has continued to tackle big issues embroiling society—state-sponsored violence and mass shootings, women’s rights post-Dobbs, online disinformation, and the limits of empathy—alongside more individually personalized matters: can I tell my co-worker her perfume makes me sneeze? Is it acceptable to schedule a daily 8 am meeting? In her role as a New York Times opinion section contributor and the publication’s “Work Friend” columnist, she reaches millions of readers with her wise voice and sharp insights.

Do you wish you possessed the tools for immediate change in your body, relationships, or business success? When nothing in your life is working, it can be terrifying, especially when suffering symptoms of illness that make you feel like your life is falling apart. The MindBody Toolkit is a captivating listen, even for skeptics.

On Sarah Whitfield's 75 birthday, memories take her back to New York in the 1930s. To a marriage that ends after a year, leaving Sarah shattered. A trip to Europe with her parents does little to raise her spirits, until she meets William, Duke of Whitfield. In time, despite her qualms, William insists on giving up his distant right to the British throne to make Sarah his duchess and his wife. On their honeymoon, the newlyweds buy an old French château, but not long after, the war begins. William joins the allied forces, leaving Sarah; their first child, an infant; and their second child on the way, in France.

Niles has just returned from eight years of serving his country as a Special Forces sniper. He's looking forward to a consulting job with Dynamic Defense and spending time with his family, including his bipolar mother, Lorna, and his hard-drinking uncle, Willie. What Niles doesn't know is that Dynamic Defense is actually a CIA front. He's not interested in joining them, but they won't take no for an answer.

A charming, life-changing fable that will help you rethink your whole approach to time, priorities, and possibilities.

From the world’s leading high-tech strategist comes the definitive road map to help established companies create next-generation growth.

Momma drama takes over the Duncan clan, as there is still uncertainty about who has fathered the Duncan sisters' new babies. Meanwhile, Orlando Duncan, the family's new CEO and a man with his own baby momma problems, has just developed a new product that may make the millionaire Duncans into billionaires. Orlando only has one obstacle in front of him, and it's not law enforcement or one of his family's many rivals. It's his mother, because she's making the family take sides. Can a civil war within the Duncan family be averted before it tears them apart?

In The Kingmaker, Kyle Ellis, the CEO of powerhouse PR firm Ellis International, is known in an elite circle of people as The Kingmaker. Unlike others in his field, Kyle has the ability to unlock the true potential within his clients while guiding them to the world's highest levels of power. After years of masterfully engineering careers to the height of success, Kyle suddenly finds that an alarming number of his "Kings," as they are known within his close network, are falling from power.

When Jess Montell meets Trace West at a hockey game, she doesn’t know his name or occupation. What she does know is there’s an instant attraction that’s impossible to ignore—or forget. And forgetting is exactly what she wants to do when she learns he’s not just a successful Wall Street suit but the heir to one of New York’s biggest Mafia families. The last thing Trace needs is a romantic anything with law enforcement, and parole officer Jess has trouble written all over her. Too bad he likes trouble.

Thrust into a life and family that neither of them were looking for, Gabi Jacobs and Terrence Whitaker decide that they'll just make the best of it, because the have most important ingredient: love. Through the ashes of their failed romantic relationship, they're able to form a different type of bond, one that allows them to effectively co-parent their daughter, and even become friends. Constantly pulled together by chance and circumstance, will Gabi and Terrence decide to embark on a journey to finish what they started, or will they decide that it's best to leave the past in the past?

Freddy Carlton knows she should be focusing on her lines for The Austen Playbook, a live-action TV event where viewers choose the outcome of each scene, but her concentration’s been blown. The palatial estate housing the endeavor is now run by the rude (brilliant) critic who’s consistently slammed her performances of late. James “Griff” Ford-Griffin has a penchant for sarcasm, a majestic nose, and all the sensitivity of a sledgehammer. She can’t take her eyes off him.

For the first time in Spellman history, Isabel Spellman might be the most normal member of her family. Mom has taken on an outrageous assortment of extracurricular activities. Dad has a secret. Her brother and sister are at war, but neither will reveal the source of the conflict. While domestic disturbances abound, there is one source of sanity in the Spellman household: Demetrius Merriweather, employee of the month for 18 months straight. Things aren't any simpler on the business side of Spellman Investigations....

This powerful, unsettling book gives us a rare glimpse behind the closed doors of global financial institutions by the winner of the 2001 Nobel Prize in Economics. When it was first published, this national best-seller quickly became a touchstone in the globalization debate. Renowned economist and Nobel Prize winner Joseph E. Stiglitz had a ringside seat for most of the major economic events of the last decade, including stints as chairman of the Council of Economic Advisers and chief economist at the World Bank.