Business Help

Most people typically listen with the intent to reply. Habit 5 explores the essential communication skill of listening to truly understand, which helps us to avoid reading our own autobiographies into other people's lives. It opens us up to one another's perspectives, ideas, and emotions. Then real communication can happen, new and better ideas can be conceived, and everyone involved can learn from one another.

Good sales relationships don't just happen. They must be nurtured and developed. From ancient trade routes to modern Internet platforms, sales is one of the world's oldest professions. Throughout the ages, there have been as many ways to sell as there are customers who want to buy. But whether you're a novice or seasoned sales person, no matter what your product or service there is one truth that crosses all boundaries in selling. Selling depends on a relationship.

Based on author Carmine Gallo's career as a Fortune 500 communications coach and Emmy Award-winning television journalist, 10 Simple Secrets of the World's Greatest Communicators has been updated and revised to show business people how to achieve their personal and professional goals by mastering the 10 simple secrets used by the world's greatest business communicators.

Streaming music has proven it is here to stay. Artists and their teams now find themselves with many new challenges in the digital landscape. With more options than ever for music distribution, standing out in a crowd, deciding where to focus your energy and finding ways to reach your audience become critical choices you and your team will have to make. Music business executive Mike Warner provides actionable advice, time-tested through more than 20 years in the music industry with proven results.

This book will help you understand how a toxic person thinks, how they spin their web of manipulation, and how you can find your way out. You will learn more about the beautiful person that you are and how to recreate a life that is all about you for a change.This is a healing journey. You deserve to own your voice and feel empowered again. It’s time to take back control. I’m with you every step of the way.

How do you know if you're going through a setback? And once you realize you're in one, how do you work through it? Some of the world's most prominent leaders attribute their setbacks to the reason they found success. Their lowest moments paved the way for their creative rebirth. Through the four phases of The Setback Cycle—Establish, Embrace, Explore, and Emerge—Amy Shoenthal guides listeners on how to make sense of their experiences, gain clarity on what comes next, and move confidently into future endeavors.

In a culture that values productivity as a sign of success, many professionals are on the verge of burnout, pushed—sometimes unconsciously and other times overtly—to keep working, keep producing, and keep reaching new heights at an unsustainable pace, often at the expense of their physical and mental well-being. In The Rest Revolution, executive and personal branding coach Amanda Miller Littlejohn shows listeners how to restore themselves after burnout, and navigate the rigors of competitive work without sacrificing self.

Drawing from John Maxwell's best sellers, Real Leadership explores timeless principles in Dr. Maxwell's trademark style. In a concise, straightforward manner, Maxwell focuses on essential and time-tested qualities necessary for true leadership: influence, integrity, attitude, vision, problem solving, relationships, team building, and self-discipline. This audio series guides readers through practical steps to develop true leadership in their lives and the lives of others.

All you need to do is master the art! Whatever it is you want to achieve, brushing up on your negotiation skills will be the key to your success. Whether you have a hard time managing conflict, you have difficulties with regulating your emotions, or you don’t have the confidence to enter into a negotiation in the first place, you can fine-tune your skills until negotiation is something you excel at—and better yet, enjoy!

If someone asked you, "Who do you love?" would you ever think to reply, "Myself"? For too many of us, the answer would be no. That's why Mary Jelkovsky, author of the bestselling book The Gift of Self-Love, created this guided journal to help you give yourself grace even on the hardest days.

World-renowned expert in leadership and organization, Dr. Stephen R. Covey, presents an in-depth look at Habit 1 of The 7 Habits, Be Proactive. Filled with never-before-released material from Dr. Covey, this audio includes new and insightful examples in the author's trademark engaging speaking and teaching style.

Have you tried to improve your self-esteem? Are you tired of not seeing the results you would want to see? Do you start feeling confident about yourself and then find yourself doubting just after a few days? Have you given up thinking there is no other option for you? The truth is...every woman should have healthy self-esteem. The solution is coding your brain and help it change its perspective on yourself, your confidence as well as your self-worth. This can be done through self-talk.

Using real-life speaking situations to demonstrate vocal characteristics, this step-by-step program will help you develop a richer, sharper, more resonant voice - to make a powerful impression in all phases of your life.

As an incredible glass-ceiling breaker and the woman who brought timeless television shows like The Game and Being Mary Jane to cable, Debra Lee has been the visionary responsible for elevating Black images and storytelling for decades. Now she’s telling her own story, in an intimate and eye-opening tale about the triumphant and tricky moments of a career in entertainment.

Boxer to Businessman tells the real-life story of a former professional boxer who turned his life upside down to find success. This inspiring story combines the teachings of dedication, determination, and discipline so that if you ever hit a bump in the business, it can be the light at the end of the tunnel.

The reason most people struggle to sell what they want, for the price they want, is because they’re bored by or unconfident in their own product, their customers seem uninterested with what they have to sell, and they’re uncomfortable with the sales processes they’ve been taught. Follow the Sell Futures, Not Features framework to overcome those roadblocks and build products, offers, and sales messaging that make you the absolute best choice in your market.

We can all fall into the trap of getting caught up in a competitive and stressful work environment, and the result can negatively impact our confidence and ability to maximize our potential. Based on business lessons and techniques that Dean Karrel learned throughout his career, this book reveals that common sense, integrity, character, and the importance of self-confidence are the critical cornerstones of being successful and fulfilled in business. Being yourself, working to the best of your ability, and mastering the basics is what can set you apart from the rest!

Based on the analogy of a man too busy cutting down trees to pause and sharpen his saw, this program will help you to see the importance of renewing your most valuable asset: you. By practicing Habit 7, you will preserve and enhance your productivity in all areas of life. Dr. Covey will help you understand the four dimensions of your nature: physical, spiritual, mental, and social/emotional.

Defining success is a difficult task. Most people equate it with wealth, power, and happiness. However, true success is not a thing you acquire or achieve. Rather, it is a journey you take your whole life long. In a refreshingly straightforward style, John Maxwell shares unique insights into what it means to be successful. And he reveals a definition that puts genuine success within your reach yet motivates you to keep striving for your dreams.

The role of call center leaders in motivating their team is pivotal for driving overall performance and achieving business goals. By fostering a positive work environment, recognizing individual and team achievements, and providing opportunities for growth, leaders can boost morale and inspire agents to perform at their best. Motivated employees are more engaged, efficient, and committed to delivering high-quality customer service, directly impacting key performance indicators (KPI's) such as customer satisfaction and first call resolution rates.