Business Help

In this revolutionary management audiobook, Fred Reichheld reduces all business success into one question. "Would you recommend this business to a friend?" According to Reichheld, this measure of customer satisfaction should be at the heart of all strategic decisions made by every company. He presents compelling case studies to show how customer satisfaction is more important than any business criterion besides profits.

As home life and work life become increasingly integrated in contemporary life, success (or failure) in either has an undeniable effect on the other. And while the profound events that began the 21st century have intensified the desire to focus on what matters most to us, there is still often a substantial gap between what we say matters most and the way we actually spend our time and money. Our credit-card and checking-account statements may clearly reflect this. But it is possible to keep both areas moving forward in positive ways.

While factories across the Midwest shutter their doors, Cleveland-based manufacturer Lincoln Electric has thrived for more than a century. In addition to being profitable and technologically innovative, through good times and bad, the company has fulfilled its unique promise of "guaranteed continuous employment." Workers are viewed as assets—not liabilities.

You know you want to spot and stop manipulation from taking root in your life. You want to wrest back that feeling of control and get the sense of empowerment where no one but yourself holds the key to your destiny. In Manipulation, you will learn how to do so.

FairWays to Leadership teaches both advanced and novice golfers how to navigate a round of golf using six key leadership traits—curiosity, adaptability, empowerment, integrity, mindfulness, and strategy—at various leadership moments on the golf course. Listeners learn how to play the game and how to develop leadership skills and expand business networks through the interaction that golf provides.

As the newly appointed minister of education in Sierra Leone, David Moinina Sengeh assumed that the administration he served—not to mention his family and friends—shared his conviction that all girls belong in the classroom. He was shocked to learn that many of those closest to him, including a member of his own family, were against lifting a long-standing policy banning pregnant girls from school. Radical Inclusion is the dramatic narrative of Sengeh’s drive to guarantee pregnant girls’ right to an education.

An engaging mix of inspiring advice and real-life stories of self-discovery, O's Little Guide to Finding Your True Purpose will captivate anyone who's ever been beckoned by a dream. Featuring some of the best work to have appeared in O, The Oprah Magazine, this rousing collection is all about helping listeners to hear and heed their calling.

I've spent years working as a business broker and consultant to buyers and sellers. It always frustrates me when sellers show up with problems in their businesses that could easily have been solved if they had sought some advice in the years leading up to the sale. This guide is a simple overview of the things you can do and the things you need to learn before you begin the process of selling your business.

Gone are the days when education was something that happened only at the start of your career. The name of today's game, both personally and professionally, is to be constantly learning: just enough, just in time, and never stopping. But where can knowledge workers, professionals, and lifelong learners go to find the training and education they need to stay current and thrive?

Manque de confiance en soi, pensées négatives qui tournent en boucle, vie amoureuse insatisfaisante, besoin de changement, marre du train-train quotidien, marre d'être tout le temps fatiguée, envie d'avoir plus de temps pour soi et pour ses proches, sentiment de ne pas vivre pleinement... Nous sommes nombreuses à vouloir changer quelque chose dans notre vie, sans réellement y parvenir. Il suffit pourtant d'une prise de conscience - essentielle - pour voir la magie du changement opérer ! Voici une méthode de coaching totalement inédite, qui a fait ses preuves.

Modern life means we all have a long list of to-dos that greatly outweigh the time we have to accomplish them. In How to Journal For Mental Health, learn how to use your journal as a mental health tracker journal to identify and isolate what’s holding you back. Find solutions as you take time for self reflection and depression journal strategies.

We've all heard the expression, "Use your head!" But what exactly does it mean? Dr. de Bono, regarded by many as the world's leading authority on conceptual thinking, shows you how to get your brain working better. You'll find out how to use your intelligence more creatively, dynamically, and successfully with his exciting Masterthinker course. Learn the thinking skills that major corporations pay de Bono tens of thousands of dollars to teach.

In a rapidly evolving world and business landscape, harnessing the true potential of knowledge is the key to holistic success. In Knowledge Mindfulness, acclaimed author and leader Prof. Laila Marouf fuses insights from business, psychology, neuroscience, and social sciences to create a transformative framework for leaders to elevate their knowledge processes and cultivate resilient, innovative organizations.

For over a decade, millions of Canadians started their day with Marci Ien. As a Black female news anchor and, later, the first Black woman in Canada to co-host a national morning show, Marci felt the pressure to stay “on script” - with little room for error. She had to be great. She had to show, every day, that she deserved to be there. When her career veered sharply away from the news, Marci embraced her new role “off script”.

Discover why you keep holding yourself back, against your own best interest—the no-bullsh*t way to stop being your own worst enemy. So many of us self-sabotage, and we don’t even realize the damage we are doing to ourselves.

Gain insight from entrepreneur success stories! Maybe you have been working hard toward your goals for a long time now, but you are still not quite seeing the success that you are striving for. It may be that you have taken good strides so far, but you know that you want to achieve more success.

Liz Forkin Bohannon wants you to rethink everything you've been told about finding your passion and following your dreams. Why? Hate to break it to you, but you're likely never going to "find your passion". Because your passion and purpose are something you build-actively - day by day. In her signature tell-it-like-it-is fashion, Liz shares 14 actionable principles that will teach you how to do just that. With total transparency, Liz shares hilarious and heartbreaking stories of her journey of screw-ups and successes.

Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone - social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable. But here's the funny thing: even though we hate to ask for help, most people are wired to be helpful. And that's a good thing, because every day in the modern, uber-collaborative workplace, we all need to know when and how to call in the cavalry.

Finally, a self-help book for the millennial party girl who hates bullshit advice from "experts" who know nothing about the trauma of drinking and sex, the acute pressure of keeping up with the rest of the Adderall poppin' world, and the insecurity that comes along with feeling like you have to be thin and gorgeous and sparkly in order to be seen.

How to Find Happiness in Yourself is a concise, helpful guide to the 25 most important habits to improve your emotional state. When you follow the advice within, you will enjoy each moment, be at peace with yourself, and feel joyful about your existence.