Business Insights

“Emotional Intelligence for Today’s Challenges” is a guide on understanding and managing emotions to improve relationships. It covers self-awareness, self-regulation, motivation, empathy, and social skills, offering practical strategies and exercises. The book also addresses maintaining emotional intelligence in virtual interactions and its role in leadership. It’s designed to help listeners build stronger relationships and achieve personal and professional success.

Laine Griffey brings over 20 years of expertise in quality management, with a strong background in both operations and quality. With a career spanning diverse industries from plastics to automotive, Laine has consulted with numerous companies in developing and enhancing their quality management systems. Having worked at every level from the production line to management, and performing tasks ranging from internal audits to supplier quality assessments, Laine is a recognized authority in the field.

Elevate your manufacturing processes with advanced quality control techniques that ensure precision, efficiency, and customer satisfaction. This comprehensive guide delves into the latest methodologies and tools to help you achieve manufacturing excellence in quality management. Real-World Applications: Gain insights from detailed case studies across various industries, including automotive, electronics, and pharmaceuticals. Understand the practical application of theoretical concepts and be inspired to implement similar strategies in your organization.

Change management is a myth. What worked for leaders in the past can't guide us into the future, and adapting at today's rapid pace of change can't be achieved with traditional business methods. Just "going faster" is no longer enough. What if you had the secret to unleashing greater potential, productivity, and profits that flow with change instead of chasing it?

A master storyteller, the author does this in 24 easily digestible chapters, starting with "character," the basic building block for all great leaders. From there, he addresses the importance of trust, four different methods of mentoring, delivering under pressure, setting organizational expectations, breaking down cultural barriers, effective communications, leaving a legacy, risk management, and many more topics that have everyday application for all of us.

Happily create customers for keeps.If marketing is the art of creating a customer, smart marketing creates customers who want to stick around and who match the values and approach of the business owner or organization. Discover the assumptions and actions underpinning the ability to build a solid base of customers you enjoy doing business with.

List the hottest buzzwords in business today and "analytics" is bound to come out near the top. But to most people, analytics implies complex tools and technical experts manipulating massive amounts and varieties of information (i.e.,"Big Data"). But complex Big Data analytics isn't the only game in town. And many people don't realize that a business doesn't need data scientists and complex tools to derive useful information and valuable benefits from any amount of raw data.

Become the master of your business fate.With proper attention to marketing strategy, success is no accident. Time spent planning where you want your business to go and the customers you prefer to serve pays off. Discover also how to earn and keep trust, build a reputation, amplify sales and set your course for profit.Despite today's world of fierce economic, competitive and technical challenges, defining goals and maintaining your intended direction does not require an MBA or high-level number crunching.

As the oil industry navigates an era of relentless automation and technological advancement, 'Crude Communication' emerges as a steadfast ally. Refining one's soft skills—the crucial interpersonal abilities such as effective communication, understanding, and cooperation, that breeds a supportive and productive work environment—has evolved into an indispensable cornerstone for oilfield workers.

If you are a beginner day trader, this book will equip you with an understanding of where to start, how to start, what to expect from day trading, and how you can develop your strategy. Intermediate day traders may benefit from this book’s overview of some of the classic strategies that majority of retail traders use effectively.

The purpose of this book is to give you a real insight into how to use Google Places to gain more exposure for own or your clients business. The information has been presented in a step-by-step process so even if you're completely new to online marketing you can easily follow along. Hopefully you're now seeing how powerful this information is? What's more you can guarantee most of your competition never heard of Google Places and what it can do to help grow their businesses.

Are you curious about AI but overwhelmed by tech jargon? Are you wondering how AI could revolutionize your daily life or business but unsure where to start? Are you intimidated by the rapid advancements in AI technology? You're in the right place. This guide is crafted for anyone eager to dive into AI, from complete novices to those with a tech background. It provides a clear, jargon-free introduction to Generative AI.

Attract interest, then nail the sale. With attention spans mercilessly short, you can't afford to approach customers with anything but the very strongest, most on-target pitch. Learn how to capture the interest of perfect prospects for your product, service or cause, then convince them to complete an order. This pithy, provocative book from a master of creative marketing offers both timeless principles of persuasion and insights from recent research and marketing trends. Real-life examples illustrate Marcia Yudkin's advice....

The world today is drowning in data. There is a treasure trove of valuable and underutilized insights that can be gleaned from information companies and people leave behind on the internet - our "digital breadcrumbs" - from job postings, to online news, social media, online ad spends, and more.

Here are the 101 insights Bobb Biehl has counted on and quoted the most often over the past 35 years! These principles, insights, definitions, and rules of thumb can help you in any walk of life and for the rest of your life!

These are true stories of winners and losers in the quest for superior service. Who wins? Who loses? It's up to you! Benchmark the best service innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more (Chapter 10: Building Up Your Business). Find out who makes the biggest mistakes in service and what you must avoid (Chapter 13: The Infinite Absurdity Awards).

This book provides young leaders or future high-potentials the guidance needed for how to deal with the challenges of leading teams in modern organizations. Understanding the power of strengths-based leadership using clear two-way communication and, in particular, identifying with one’s own leadership philosophy are central themes in this book. It highlights the typical mistakes made by first-time leaders and offers theoretical and practical advice to deal with the difficulties of management.

In A Decade of Discovery: 10 Leadership Insights from a Tech Guru, Charlie Howell shares valuable leadership lessons drawn from his extensive experience in the tech industry. This book goes beyond mere storytelling, offering practical wisdom accumulated over Howell's journey from a programmer in the late 1970s to leading technology teams today. Each chapter reveals essential leadership traits, such as starting with why, nurturing growth in others, and understanding intrinsic motivation, making it an indispensable resource for both seasoned leaders and those new to leadership roles.

You’re going to college to get a good job. The problem is there’s no class in college on how to get a job. And in today’s job market, making that leap from student to employee is going to be more challenging than ever. Build Brand You: Insights for Pursuing Your Dreams is a step-by-step guide to building the network, the résumé, and - most importantly - the mindset you need to stand out from the competition and win the job you want.

Since the start of the advertising industry in the 19th century, it has been about telling. Now, thanks to the social media and digital revolution, everyone has a voice. Welcome to the decade of do - a new era for marketing and communications. It’s a time when people, brands, and organizations are taking on the world’s problems and trying to solve them. This book looks at why this is happening, the pioneers who are driving it forward, and what this means for the rest of us.