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En la raíz de los problemas específicos de cualquier empresa subyace la dinámica de la asignación del reconocimiento y la culpa. En muchas oficinas la gente siente que está en medio de un juego de alto riesgo en el que puede "culpar o ser culpado", y en el que tiene que luchar no solo por hacer un buen trabajo, sino por conseguir el crédito que merece por hacerlo. La dificultad radica en que muchas empresas fomentan una cultura de la culpa.

What does it take to be a successful CIO? Studies have shown that the average CIO only holds on to the job for roughly 4 years - what can you do to have a longer career? It turns out that the answer to this question is simple: You need to find ways to work with the rest of the business. What this means is that although your technical skills and your ability to work with the rest of the people in the IT department are what got you this far, it's not going to be what you need in order to stay in the job. You are going to need to develop a new set of skills.

Negli uffici e nelle imprese non è raro trovare gente impegnata in qualcosa di diverso dal lavoro: il gioco della colpa, la "macchina del fango" in versione aziendale, in cui si cercano di ottenere credito e premi per sé e di scaricare sugli altri la responsabilità dei problemi, che ne siano causa o meno.

So just exactly what is innovation? It turns out that innovation is doing something new. It can be a new method, a new idea, or even a new product. In the world of IT, we have the ability to solve just about any problem. However, how we go about solving problems can become outdated quickly. What we need to do as CIOs is to find out how to bring the spirit of innovation into our IT departments.

In order for any IT manager to be a success, the team that you are managing has to learn how to work together. All too often what IT managers don't realize is that your team may not know how to work together and they are going to need you to show them how to do this.

Any manager is only as good as his or her team. I'm pretty sure that we've all heard this before. However, that leaves us in a bit of a bind - more often than not we are just handed a team and told the make the most of them. However, it turns out that over time we have the ability to reshape and mold our team based on who we choose to add and remove from it. Learning how to do this the right way is what can determine the ultimate success of a manager.

Nichts ist schmerzlicher als zu beobachten, wie sich Führungs- und Leitungsverantwortliche abmühen und dennoch keine oder nur marginale Gefolgschaft bei den von ihnen Geführten gewinnen. Im Gegenteil, die Geführten verweigern ihre Gefolgschaft. Strategien, Visionen, Ziele und Strukturen werden im Kreise der Führenden aufwendig erarbeitet. Alles ist durchdacht, jetzt müsste es doch funktionieren?! Doch das Ergebnis stellt sich nicht ein. Die Geführten trauen ihren Führern nicht!

Many successful managers want to transition from management to leadership—but have no idea how. This book provides a well-lit pathway—a paradigm—for transforming yourself from manager to leader. By implementing 23 time-tested and easy-to-remember truths, managers can become leaders. These wisdoms are grouped into six core competencies that every leader-to-be must master: Focusing, Leading, Actioning, Philosophizing, Learning, and Caring.

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One of my negotiating mentors told me that most negotiations are over even before they start. When I asked her what she meant, she explained that the side that prepares the best for a negotiation is the one that will probably walk away with the best deal. Getting ready for a negotiation involves many different things. In order to be successful for your next negotiation, you are going to have to prepare for it. What this means is that you need to understand the steps that are involved, and you need to perform them. Remember, you can win this thing before it even starts.

It turns out that most negotiations are over even before they begin. The legal team that has spent the most time planning for the negotiation, doing their homework, and collecting the data that they'll need is the one that's going to walk away from the table with the best deal. Wouldn't you want that legal team to be your team?

During a negotiation a lot of promises and agreements are made by both sides of the table. This is all well and good, but the ultimate goal of any negotiation is for both sides to agree on a deal that they can live with. As a negotiator, it's going to be your job to take a look at where things stand in the negotiation and then package up the agreements so that they can be included in the final deal.

When we sit down to negotiate, we are really entering into a very specialized conversation with the other side of the table. We have a set of goals and they have their own set of goals. The purpose of the negotiation conversation is to find out if there is a way that the needs of both sides of the table can be met.

Who was it that said "It takes a village…"? They may not have been talking about being a product manager, but they might as well have been. Life has become so complex that product managers can no longer make their product a success just by their own efforts. Today it takes the help of one or more partners to get your product to where it needs to be. Are you going to be ready to work with those partners?

Every company wants to grow and become more successful. There is no magic formula to make this happen, but it is generally agreed that in order for this to happen the company cannot stand still. Instead, they always have to be trying new things and growing. In an IT team, in order to make this kind of growth occur, innovation has to be encouraged to happen. All too often the workers on the team can get too involved in their day-to-day tasks to spend any time thinking about innovation. That's where the IT manager has to step in.

In order to be a success, a CIO needs to be able to find and work with partners. These partners have to be committed to the same things that the CIO is: the overall success of his or her company and IT department. However, finding the right partners can be quite a challenge. All too often alliances don't work out. CIOs need to take the time and study why some of these relationships are successful while others are not.

This book is framed around two questions: "What creates new futures?" and "How can you and your team or your family co-create the best possible future?" The author has had the privilege of teaching in countries all over the world and helping senior executive teams re-gear and reinvigorate some of the most admired companies in business today.

An IT manager's budget controls what he and his team are going to be able to accomplish this year. No, creating a budget may not be the most enjoyable thing that you'll be called on to do, but it just might be the most important. The challenge that a lot of IT managers have when it comes to creating a good budget is that it requires them to master a number of terms and concepts that they may never have encountered in school.

An IT manager is only as good as his or her team is. This means that one of the most critical skills that an IT manager has is the ability to build the perfect team. The better a team that you can build, the better your team is going to make you look!

In order to be successful as an IT manager, you need to be able to show the company that under your leadership your team is able to deliver high quality products on time and under budget. If you want to have any chance of being able to pull this off, then you are going to have to discover ways to build a high performance IT team.