Business Management

Accompagné du timbre puissant de François Hatt : Apprenez à décider. Apprenez à prendre les commandes. Apprenez à contrôler vos émotions et à dire la vérité. APPRENEZ À DIRIGER. Le leadership est l'une des aptitudes les plus difficiles à maîtriser ; mais il existe des stratégies et des tactiques, testées et éprouvées sur le terrain, pour mener n'importe quelle équipe au succès.

Through the story of a $6,000 egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line.

In Impact Players, New York Times best-selling author and researcher Liz Wiseman reveals the secrets of these stellar professionals who play the game at a higher level. Drawing on insights from leaders at top companies, Wiseman explains what the most influential players are doing differently, how small and seemingly insignificant differences in how we think and act can make an enormous impact, and why - with a little coaching - this mindset is available to everyone who wants to contribute at their highest level.

Douze techniques efficaces pour améliorer ses prises de parole, savoir convaincre et négocier, désamorcer les conflits... Comment réussir à surmonter son anxiété pour captiver et convaincre un auditoire ? Quelles techniques adopter pour pitcher une idée, éveiller l'intérêt de ses interlocuteurs et susciter l'adhésion ? Quels réflexes acquérir pour instaurer et entretenir des échanges constructifs avec ses collaborateurs ou son manager ?

Managing stress comes down to understanding - and solving - what therapist Megan Bruneau calls the stress equation. According to Bruneau, stress is the result of thinking that your perceived responsibilities are greater than your perceived capacity to take them on. In this workshop, Bruneau tells us how to change those perceptions to manage stress, whether it originates at the office or elsewhere. From understanding that you can’t do everything yourself to taking time to boost your mood, Bruneau identifies concrete ways to help you de-stress and handle life’s messiness.

Based on thousands of interviews from John Lee Dumas’ highly acclaimed podcast, Entrepreneurs on Fire, this revolutionary step-by-step roadmap provides a proven path for entrepreneurs like you to achieve the financial freedom and lifestyle fulfillment you are capable of. Let The Common Path to Uncommon Success show you how.

Author Bedros Keuilian, founder and CEO of Fit Body Boot Camp and known as the "hidden genius" behind many of the most successful brands and businesses throughout multiple industries, will teach you how to break out of the sea of mediocrity, get singularly focused on your purpose, and do what it takes - not only to achieve but dominate your goals.

Gary Hamel lays out an innovative action plan for any company or individual intent on becoming and staying an industry revolutionary, for years to come. By drawing on the success of "gray haired revolutionaries" like Charles Schwab, Virgin, and GE Capital - companies that are always thinking ahead and growing in new directions - and profiling individuals such as Ken Kutaragi, one of the pioneers behind Sony's PlayStation, Hamel explains how companies can continue to grow, innovate, and achieve success.

Data science experts Foster Provost and Tom Fawcett, Data Science for Business introduces the fundamental principles of data science, and walks you through the "data-analytic thinking" necessary for extracting useful knowledge and business value from the data you collect. This guide also helps you understand the many data-mining techniques in use today.

Are you ready to unlock the true potential of your mind? Have you ever wondered how some individuals thrive under pressure while others falter? What if you could develop a mindset that not only endures but excels in the face of adversity? With personal stories, research, and practical exercises, Warrior Mindset 2.0 is essential for business professionals, athletes, students, or anyone facing personal challenges. Ready to achieve unparalleled mental toughness and peak performance? Transform your resilience with Warrior Mindset 2.0.

The retired four-star general and and best-selling author of My Share of the Task shares a powerful new leadership model. Former General Stanley McChrystal held a key position for much of the War on Terror, as head of the Joint Special Operations Command. In Iraq, he found that despite the vastly superior resources, manpower, and training of the US Military, Al Qaeda had an advantage because of its structure as a loose network of small, independent cells. To defeat such an agile enemy, JSOC had to change its focus from efficiency to adaptability.

Young, ambitious, and overwhelmed, Andrew O'Brien personifies a part of every leader as he wanders in search of the elusive silver bullet that will propel him to success. He happens upon an unlikely guide who distills the seemingly infinite list of leadership perils into the five temptations of a CEO. In an intense and often combative exchange, the two debate fundamental issues faced by all leaders, issues involving personal integrity and effectiveness in the ongoing struggle for success.

The co-founder and longtime president of Pixar updates and expands his 2014 New York Times bestseller on creative leadership, reflecting on the management principles that built Pixar’s singularly successful culture, and on all he learned during the past nine years that allowed Pixar to retain its creative culture while continuing to evolve.

From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model—the Six Sources of Influence®.

Another crucial reason time management is so vital is juggling job, personal life, and other obligations. An excessive load makes many individuals unable to find time for family, leisure, and personal hobbies. Relationships and personal well-being usually deteriorate when work takes up much of the day. Good time management enables people to designate enough time for job, leisure, and personal growth, thereby promoting a balanced and happy existence. Separating business from personal life guarantees that neither is overlooked.

With Give and Take, Adam Grant not only introduced a landmark new paradigm for success but also established himself as one of his generation’s most compelling and provocative thought leaders. In Originals he again addresses the challenge of improving the world, but now from the perspective of becoming original: choosing to champion novel ideas and values that go against the grain, battle conformity, and buck outdated traditions. How can we originate new ideas, policies, and practices without risking it all?

This special edition of A Book of Five Rings contains one hour of traditional Japanese flute (shakuhachi) and 43 minutes of music by traditional japanese ensemble. The music appears track by track at the end of the two and a half hour audiobook and is included as wonderful compliment to this dynamic and elegant listening experience. Legendary 17th-century swordsman Miyamoto Musashi’s exposition of sword fighting, strategy, and Zen philosophy.

When you want to learn about a subject, you go to the best. In the study of leadership, there's no one better than Brian Tracy, one of the world's top leadership experts. Over the last 30 years, he has spoken to more than 1,000 large corporations in 62 countries and 10,000 small and medium-sized companies in more than 5,000 talks and seminars on leadership, management, personal success and business development. In The 7 Secrets of Exceptional Leadership, Brian tells us that the wonderful thing about leadership is that your ability to grow as a leader never ends.

Developed for business professionals, The First Two Hours teaches you how to design your day, rather than be at the mercy of it. Using research on neuroscience, energy flow, and the body's natural rhythms, it divides the workday into manageable blocks and helps you determine when you are most resourceful, and therefore when you should complete your most demanding tasks.

Any effective company depends on its business leadership to define its vision, culture, and general course. Fundamentally, corporate leadership is the capacity to mentor and motivate teams and people toward reaching organizational objectives. It entails strategic decision-making, encouraging creativity, and inspiring staff members to perform at their best rather than just resource management or daily operation supervision.