Business Meeting

You believe in a good idea. You know it could make a crucial difference for you, your organization, your community. You present it, hoping for enthusiastic support. Instead, you get confounding questions, inane comments, and verbal bullets. Before you know what’s hit you, your idea is dead, shot down. It doesn’t have to be this way, say John Kotter and Lorne Whitehead. In Buy-In, they reveal how to protect good ideas and win the support needed to deliver valuable results.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

Having a hard time getting your voice heard in meetings? Does the idea of public speaking make you want to hide under the table? Do you dread difficult conversations or feeling put on the spot? Learn the secret to unlocking confident and effective communication, whether you’re talking to one person or 1,000! Communication coach Angie Flynn-McIver is here to share the time-tested three-part process she uses with her clients. The communication scenarios we find ourselves in vary widely, but the process Flynn-McIver shares will apply no matter where you are.

In today's high tech climate, it's difficult to know how to spend your time and money. With more than 200 updates, new success stories, and several new features, The Wealthy Speaker 2.0 helps you navigate through the minefield of costly marketing mistakes.

Whether you talk, text, or email, Effective Communication at Work has everything you need to help boost your workplace performance and productivity. From honing listening to polishing speaking and writing skills, this essential guide delivers simple, powerful strategies and timely tips that can help you increase the impact of your business communication and correspondence both online and offline. Learn how to build stronger relationships and advance your career by mastering the art of effective communication.

Smacking some numbers onto a pie chart is old news and simply doesn't work anymore. Keeping your audience inspired and on the edge of their seats through an engaging data story is what we as business professionals should be striving to do. How to Win with Your Data Visualizations uncovers the fundamentals of what makes a winning data presentation and has laid them out in five easy-to-understand parts you can immediately apply to your next chart and presentation to see a winning data story unfold.

Leadership literature is full of principles and ideas - but they rarely leave the page. Practice is what turns abstract concepts into useful skills. Leadership Step by Step walks listeners through what to do and how to do it in an integrated and comprehensive progression of exercises designed to cultivate key abilities, behaviors, and beliefs through experience. The 22 exercises in this hands-on book help you accomplish the inner work and gain the social skills required for great leadership.

This book gives you a proven step-by-step method for generating new client inquiries in bulk and without significant cost or complication using webinars. This second edition also gives a bonus segment on a proven, simple method for building a quality email list fast. No email list? No problem! Discover how to create a high quality subscriber list, fast. You'll learn three styles of webinar presentations, how to attract C-Suite executives to webinars who would not normally attend, the most profitable day and time to run marketing webinars, and more.

That’s what your colleagues or clients will say once you have facilitated a workshop using what you will learn in this book by nationally recognized facilitator and award-winning author Eric Meade.

Get more of the communication ideas you want, from the authors you trust. With insights from leading experts, this book will inspire you to: rethink how you give feedback to employees; ask questions to encourage learning and the exchange of ideas; invest in the right virtual communication tools for your team or business; establish a language strategy for your company; negotiate effectively with anyone - including liars; and present data more powerfully using visualization.

Conversation Tactics, Book 3 focuses on the subtle and nuanced tactics that will allow you to command any social situation. I'll shine a light onto the secrets of those that can own a room, always have a witty reply, and are never caught without just the right thing to say. I want this book to arm you with definitive tactics, maneuvers, and replies to whatever comes your way in a conversation.

Most everyone has something they are passionate about. But without the ability to actually effect change...things just stay the same. In order to truly inspire change, we need to be able to effectively explain the problem, inspire people to join us, create a vision for the new reality, and then motivate people to take the actions that lead to the change. Inspiring change requires charisma - the ability to communicate a clear, visionary, and inspirational message that captivates and motivates an audience.

In this book, you will be learning how to communicate effectively in English in a professional context. You will be expanding your English vocabulary, improve your ability to write and speak in both social and professional interactions, and learn terminology and skills that you can apply to business negotiations, telephone conversations, written reports, emails, and presentations. This book is written to bridge the gap between the general English and the specialized business English that you need for career advancement.

Many leaders consider "executive presence" a make-or-break factor in high-powered promotions. But what is this elusive quality, and how do you develop it? This book explains how to build the charisma, confidence, and decisiveness that top leaders project. Whether you're delivering a critical presentation or managing a hectic meeting, you'll be inspired to approach the situation with new strength.

After decades of giving and viewing presentations in large multinational organizations, in many countries and cultures, Ana Maria Gonzales has seen it all, both good and bad! Ana Maria will guide you on how to avoid the well-known and not-so-well-known pitfalls. After some practice, you will become well-versed at giving powerful, persuasive, and compelling presentations. Most people absolutely dread public speaking; you will learn the tips and tricks he found that helped him throughout his career!

In today's connection economy, the most successful leaders inspire their people with purpose and meaning. Powerful corporate storytelling can mobilise people around an organisational objective in a way that a focus on market share never will. Be it a digital transformation or a diversity and inclusion initiative, corporate change needs the support of the people in that organisation in order to stick. Yet, while all stories can move people to take action, storytelling isn't a one size fits all.

In Business Spotlight Audio 11/2024 können Sie Artikel, Dialoge und Interviews aus der Welt des Business-Englisch anhören. Mit Übungen verbessern Sie Ihre sprachlichen und kommunikativen Kompetenzen. Und Sie erfahren Interessantes über Entwicklungen in Politik, Kultur, Gesellschaft und der Geschäftswelt - in dieser Ausgabe etwa darüber, wie man ein gelungenes Meeting gestalten kann, die Vor- und Nachteile der Zeitumstellung und wie sich die individuellen Präferenzen des eigenen Arbeitsteams herausfinden lassen. Die Texte werden von Muttersprachlern vorgetragen.

Un guide pratique et accessible pour enfin organiser des réunions efficaces ! Dans le monde professionnel, tout travailleur est susceptible d'animer une réunion un jour ou l'autre. Mais comment faire pour qu'elle soit efficace et atteigne les objectifs préalablement définis ? S'il n'est pas aisé de gérer son temps et la prise de parole de chacun, vous trouverez ici tous les conseils nécessaires pour que votre prochaine réunion soit couronnée de succès.

Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist. But this handy little audiobook puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips.

Toastmaster's Secret is a complete guide to get the maximum leverage out of the Competent Communicator program. Based on experience of a committed toastmaster who has taken effort to create speeches as suggested by the manual, this step-by-step guide shows you how to craft speeches. It has explanation on selection of topics, delivery preparation, and much more.