Business Organization

Whether you want to improve your personal success, increase your bottom-line profits, or improve performance and productivity in the workplace, best-selling author and acclaimed speaker Willie Jolley can help you make it happen. Willie Jolley discovered that the leading-edge organizations understand that all success is rooted in development of ourselves and of others in our organizations. The secrets of successful organizations are leadership development, change management skills, team building, world-class customer service, and attitude enhancement.

There are many books available on the topic of leadership, but none quite like this one. Walk Off Winning: A Game Plan for Leading Your Team and Organization to Success is the work of Steve Trimper - a college baseball coach who shares what he has learned about business through his extensive leadership experience in high-level sports. In addition to reflecting on his own failures and successes, Trimper interviews leadership experts to distill a wealth of wisdom into this valuable book.

Being a responsive leader means playing to win. Responsive leadership can thrive anywhere, unlike systematic leadership. The latter imposes methods and laws; principles govern action. In contrast, responsive leadership is a living, changing set of traits and skills that adapts to new people and environments. You may have an impressive grasp of how to influence, inspire, and build teams, but you must know how to adapt your abilities to each new organization, or to changes within the organization - new board members, new staff members, new shareholders.

Most organizations realize that to succeed in today’s turbulent world, they need to perform as an integrated whole to tap into innovations and good ideas. Yet many still find it difficult to capture the collective intelligence of their employees and customers. Companies don’t know what they know—but they need to learn soon.

For young professionals and entrepreneurs, there is no shortage of gurus, processes, and quick-fix formulas to chase in the quest to grow their business, lead their team, and find personal fulfillment. In fact, there are so many out there that it's exhausting. Wouldn't it be better to realize that the leadership lessons we need to learn are not out there somewhere but in here, in our own lives? That instead of becoming a knock-off of someone else, we can be uniquely ourselves?

Micromanagement is a killer. Surveys indicate that 79 percent of workers believe that they have been micromanaged, with 71 percent reporting that it has interfered with their ability to perform their job. Here's the solution: Flip the Pyramid shows you how to supercharge the efficiency of your organization, creating a powerful tribal culture that not only engages, aligns, and empowers the talents of every last employee, but ultimately transcends the company itself to fully engage your customers.

From one of the most respected names in business and leadership, a rare look at the specifics of how great leaders achieve "common purpose" and success within their organizations.

Why are so many organizations and HR teams failing to select and hire top-performing employees that positively impact their company’s bottom line? It’s because they are only seeing the tip of the iceberg when it comes to hiring, and it is what’s beneath the surface that truly matters. For example, a resume has a certain place in the hiring process, as it allows an applicant to put their credentials in front of the prospective employer.

The Gift of Crisis is a road map of proven-in-practice steps for all organizations to properly use any crisis to reset and redefine their purpose and business model, align their stakeholders and society, and use innovation and technology to grow exponentially and help the planet become a better home.

In It’s Not Just Who You Know, Tommy Spaulding - the former CEO of Up With People - has written the new How to Win Friends and Influence People for the 21st century. Success - in business and in life - is all about relationships. In this powerful guide to reaching out to others, Spaulding takes Dale Carnegie’s classic philosophy to the next level - how to create lasting relationships that go well beyond mere superficial contacts and “second floor” relationships.

Millennials and future leaders no longer have to make the mistakes of yesterday in order to learn valuable lessons tomorrow; they can have the answers they need today! Laser brilliantly combines her expertise in risk reduction, human behavior and strategy with existing "better" practices and experiences from others, in this entertaining, easy-to-follow, solution-packed beginner's guide to leadership essentials.

Time has become a precious commodity, so business leaders who can save their customers’ time more effectively than competitors do will win their loyalty. To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time.

Most business books on social media have focused exclusively on using it as a marketing tool. Many employers see it as simply a workplace distraction. But social media has the potential to revolutionize workplace learning. People have always learned best from one anothersocial media enables this to happen unrestricted by physical location and in all kinds of extraordinarily creative ways.

Too often discussions of management practice focus exclusively on managing people and organizational issues. Rarely, however, do they incorporate a discussion about technology or address all three dimensions in a balanced way. When they do, the result is game changing. In our hypercompetitive environment, those managers who are outstanding at being plugged into their people, technology, and organizational processes simultaneously excel at coming up with effective business solutions.

If you are considering getting involved with a nonprofit, whether as an employee, a volunteer, a member of the leadership team, or a board member, you do not want to miss the up-to-date, critical information provided in Generation Giving Back. In a clear, solution-oriented and fun listen, M.S. Mastel has brought 30 years of experience managing nonprofits with real examples and guides so that you can efficiently have meaningful impact on any mission that moves you.

In The Diligence Fix, professional sales enablement consultant Dayna Williams cuts right to the chase and summarizes the normal problems businesses have.

Company culture is what gets people excited to come to work each day - yes, excited! Healthy company culture is the key to transform your workplace from the mundane, boring, and average into the extraordinary and superbly productive place of your dreams. Once you understand company culture and how to implement it into your workplace, it’s simply a matter of consistency before every one of your coworkers begins beaming with joy.

Today’s consumer views loyalty to a business as a fad, and they also expect everything and then some. The companies that are thriving (and will continue to thrive) deliver amazing customer experiences. Customer service isn’t just about being a department or a policy; it is about creating a culture where customers can’t wait to do business with you, and are excited to refer their friends to you as well. This book’s characters, Negative Ned and Positive Paul, illustrate the ABSURDITY of terrible customer service and the simple steps necessary to improve nearly every customer experience.

How can America's healthcare system be transformed to provide consistently higher-quality and lower-cost care? Nothing else in healthcare matters more. Prescription for the Future identifies some standout medical organizations that have achieved higher-quality, more patient-focused, and lower-cost care, and from their examples distills 12 transformational practices that could transform the entire healthcare sector.

A team of pioneering decision and AI strategists delivers a digestible and hands-on resource for professionals at every part of the decision-making journey. The book discusses the latest technology and approaches that bridge the gap between behavioral science, data science, and technological innovation. Discover how leaders from various industries and environments are using data and AI to make better future decisions, taking both human as well as business factors into account.