Business Organization

How can America's healthcare system be transformed to provide consistently higher-quality and lower-cost care? Nothing else in healthcare matters more. Prescription for the Future identifies some standout medical organizations that have achieved higher-quality, more patient-focused, and lower-cost care, and from their examples distills 12 transformational practices that could transform the entire healthcare sector.

From the best-selling author of Avoidant comes a fresh look at HR and the hiring of mediocre employees favored by affirmative action programs. It's a new age of incompetence, with brain-dead, unaccountable employees holding sinecures at the heart of our government agencies and regulated institutions like banks and hospitals, protected by affirmative action and union policies.

Intelligent influence is defined as "a learned competency that leads to extraordinary results driven by effective human interaction". This groundbreaking publication provides fascinating stories that prove that the strategic use of positive influence is the foundation of individual and organizational effectiveness in any endeavor that involves human interaction.

Globalization has created a superheated competitive business environment that demands innovation to stay ahead. But it's also created a hidden source of innovation right in your midst: the people in your organization who have deep experience in more than one culture - multiculturals. Having to integrate different cultural frameworks has enabled them to develop abilities that can contribute powerfully to building innovative organizations.

Attract interest, then nail the sale. With attention spans mercilessly short, you can't afford to approach customers with anything but the very strongest, most on-target pitch. Learn how to capture the interest of perfect prospects for your product, service or cause, then convince them to complete an order. This pithy, provocative book from a master of creative marketing offers both timeless principles of persuasion and insights from recent research and marketing trends. Real-life examples illustrate Marcia Yudkin's advice....

When Paul Kusserow began consulting for Amedisys, the home healthcare company was on the brink of collapse. Its stock had fallen to less than $11 per share, and it had to borrow money to pay a massive government fine. Six months later, Kusserow became its CEO. Under his leadership, Amedisys dramatically improved operations, increased its market capitalization by over tenfold, and took its place among the country's top home care and hospice businesses. In this in-depth case study, Kusserow explains how he achieved this stunning turnaround.

The Listening Shift is a practical handbook for leaders on how to transform their impact by learning to listen…and finding out how to help others listen in the process.

In The Diligence Fix, professional sales enablement consultant Dayna Williams cuts right to the chase and summarizes the normal problems businesses have.

La diversidad, si se gestiona de forma adecuada, contribuye a que las organizaciones se nutran de las diferencias individuales para que actúen de forma conjunta en proyectos comunes. Hay que integrar las diferencias para crear verdaderos grupos de aspiración en sociedades que funcionan ya de forma colaborativa.

Time has become a precious commodity, so business leaders who can save their customers’ time more effectively than competitors do will win their loyalty. To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time.

Do you want to create social impact, but feel there must be a better way? There is. So many problems the world faces go largely unaddressed because social entrepreneurs are unaware that they hold the power to design a better organization for creating more effective social impact. Not anymore.

You are a vessel in the sea of life. Whether you like it or not, whether you float or sink, stand still or move forward, you are always anchored or searching for an anchor. And it’s better to know your anchor points than to be anchored without knowing. If you think you are floating freely, think again. Do you know your anchor points?

Almost every business needs ongoing sales to keep it afloat, profitable, and viable. While some businesses are able to get by with just a few repeat customers, for the vast majority, an influx of new business is essential. This is where an effective and efficient sales system comes into play. Developing such a system may seem complicated, but there is a ready solution.

As an innovator in a large company working hard to drive growth and deliver products consumers love, your size is an advantage—one that you can leverage for incredible results. But when it comes to innovation, you can’t rely on big-company strength alone. Between your company’s capabilities and the entrepreneurial ethos underscoring every successful startup lies the sweet spot for disruptive innovation, and the key to unlocking exponential growth.

There’s no place for empathy in business was a belief Dr. Price, a logical, results-focused engineer held onto tightly, until a cascade of life-altering events provided her a new perspective. A perspective that recognized empathy as a critical skill that every leader must develop and employ to achieve success. Dr. Price’s empathetic leadership journey has been a multi-year process, one that continues today, and one that she willingly shares with you—the good, the bad, and the ugly.

Whether you're the new kid in a cubicle, the boss in the executive suite, or self-employed, you have huge potential for greater productivity and fulfillment. Even very high performers in excellent organizations - large and small, for profit and nonprofit - report that 30 to 40 percent of their talent is untapped. Imagine what lies waiting for you.

Business today is up against a myriad of complexities - disruptive competition and technologies, volatile economic forces, and a complex and evolving work force. There is unending pressure to do more with less, deliver short-term goals while driving long-term sustainability, all while finding and retaining the top talent to get it done. Learning how to navigate these pressures is the difference between a thriving business and a dying one.

Follow this Path shows you how the traditional ways to engage people no longer apply in today's world. Instead, it offers a system it calls The Gallup Path, based on the proven, revolutionary strategies of the most successful businesses.

Since Peter Senge published his groundbreaking book The Fifth Discipline, he and his associates have frequently been asked by the business community: "How do we go beyond the first steps of corporate change? How do we sustain momentum?" They know that companies and organizations cannot thrive today without learning to adapt their attitudes and practices.

In Powered by People, Carol Schultz walks business owners and leaders through the cultural shift from the outdated "cold and unfeeling business" to the contemporary professional landscape centered around talent.