Business Performance

Thousands of books have been written about leadership and workplace culture, but many rely too much on abstract philosophy and head-scratching jargon. In Jumpstart Your Workplace Culture, Eric Stone breaks through the noise to give listeners a practical road map for fostering a culture that yields results year in and year out. Influenced by his quarter-century of experience with one of America's most beloved brands, the book is loaded with interviews from senior corporate executives as well as real-life examples and anecdotes.

Many organisations are diverse – but that doesn’t make them inclusive. Many teams are made up of high-performing individuals – but that doesn’t turn them into high-performing teams. Many leaders work hard and take care of their people – but that doesn’t mean they’re great leaders. Let Go Leadership will show you how to share power, harness the diversity of your teams and become a better, more inclusive leader, so that you can realise the untapped potential within your organisation.

This book is for courageous senior executives, business leaders, entrepreneurs, and small business owners ready to maximize their education, amplify their skills, leverage their experiences, and build stronger relationships to move their lives forward and realize the greater impact.

Most companies strive to attract talented people, retain them for years, watch them engage in their work and have them consistently perform at a high level. In order to achieve this, they spend significant time, money and resources providing their team with “learning and development” opportunities. Unfortunately, these initiatives rarely produce an ROI because they are not customized and personalized for each employee.

Sei un imprenditore, un manager o semplicemente a capo di un'azienda o di un team? Trovi faticoso, stressante e complicato il modo di gestire i tuoi collaboratori? Consideri deludenti le loro performance e i risultati del loro lavoro? Ti preoccupi costantemente di far crescere l'azienda o il progetto per cui hai tanto sudato e speso? Bene!

Mark Twain's lifetime spans America's era of greatest economic growth. And Twain was an active, even giddy, participant in all the great booms and busts of his time, launching himself into one harebrained get-rich-quick scheme after another. But far from striking it rich, the man who coined the term "Gilded Age" failed with comical regularity to join the ranks of plutocrats who made this period in America notorious for its wealth and excess.

Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up.

In Top Performer, you'll meet Jim, a disciplined but uninspired sales manager. In London, on vacation, (his first in years) he meets Top Hat. In an engrossing conversation, Top Hat tells him about a legendary Dublin busker/street performer called the Rat Catcher, who engages his audience and effortlessly charms them into parting easily with their change. Top Hat then gives Jim an envelope to bring to the Rat Catcher as a form of introduction. Jim is incredulous, and even a bit suspicious.

In a globalized world, where multinational companies have extensive power over millions of people, building positive organizational performance requires global leaders with virtues. Organizations, especially multinational ones, may be crucial engines of social and economic progress; global leaders' virtues and character strengths may be strong drivers of such an endeavor. Drawing on the Positive Organizational Scholarship movement, this book aims to provide a holistic approach to the virtues of leaders.

The Bridge to Excellence is not just a means of getting your organization from the beginning to the end of a particular journey. It is the organization and every organization has a Bridge, whether utilized or not. Does your Bridge take your organization across the roiling rivers of competition, technological change, evolving customer preferences, workforce changes, supply chain disruptions, pandemics, regulation, and more? Does it carry you over all of this to the goal of Sustainable Excellence, or does it take you somewhere else?

Triple your sales with precision. This audiobook contains 21 winning strategies that will show you how to become amazingly efficient in selling and managing salespeople. The world's top salespeople - the best of the best - have mastered proven skills which transformed them into consistent winners. What have they learned that makes them so efficient? How do they make it look so easy? This audiobook contains the "secret sauce" which will change your sales career. There is an easier, more precise and effective way to sell, and you can learn it right now!

What if the leadership practices we’ve worked so hard to master are now getting in the way? In fact, what if they are actually holding us down and preventing us from leading for growth and innovation? Forget “what if” - it’s happening. In Leadership Unchained, Sara Canaday offers a unique perspective that helps modern leaders break free from the chains of conventional wisdom and blaze new trails toward even greater success.  

Employees who take care of themselves have the capacity and energy to be high-performance employees. In turn, they help leaders create high-performance companies and thriving workplace cultures. This audiobook reveals how to design a company that makes it easy and natural for employees to care for themselves and perform at the highest level. 

Why don’t we measure performance in IT development organizations? To answer that question, Nucleon introduces a task-independent KPI. We search for greater understanding of performance factors in every area of our organizations except IT, and that’s a major problem, as IT is both a major enabler and a major inhibitor of business success. Do we know what to prioritize in our IT departments? What areas should we be spending time and resources on to drive peak performance? In Nucleon, Jeppe Hedaa introduces the first formula to measure what holds back an organization's IT performance, along with the most impactful areas for improvement.

Los seres humanos, más de lo que se podría suponer, destruyen sus propias vidas y las de los otros, como resultado de no sentirse realizados, de no ser felices y de no ver que sus vida tienen un sentido más allá del dinero, pero se han dejado consumir por los temores que habitan en sus mentes, y esos miedos tiene que ver con: El dinero, la salud y las relaciones causadas por los mismos problemas: la inconsciencia, el rompimiento de principios, la irresponsabilidad, la inmadurez, la desconexión con Dios.

Facing organizational silos or resistance to change? Stakeholders pulling in different directions? Can’t align, get real buy-in, or jumpstart implementation? The problem is traditional planning no longer guarantees success. Rapid change, uncertainty, new technologies, and a flatter world call for a new approach. The award-winning Strategy-In-Action tells how companies ended the long-standing divorce between planners and implementers.

Confidence! Everyone wants it. But what do you need to achieve it? Throughout our lives, we hear the familiar expression, “You need to be more confident.” Yet, no one tells us, “Here's how you do it!” The problem remains: How do you become confident? Get Out of the Rabbit Hole answers that question and more. Dispelling the myth that people are born confident, the stories demonstrate how confidence can be developed and mastered just like any other skill.

In The Ask Framework, executive coach Carole Stizza walks listeners through how to gain positive, productive feedback from their supervisors, coworkers, and team members. With the right kind of responses, you can understand your strengths and discover your talents, leading to better job performance, more focused leadership, and greater career success.

How do you set your own mood? If you are a team leader, a team captain, or a team coach, you also set the team mood. Do you understand how to continually improve in this critical role? If you are a parent or guardian, the mood you set in the home and for your children is the legacy you leave for future generations.

When Paul Kusserow began consulting for Amedisys, the home healthcare company was on the brink of collapse. Its stock had fallen to less than $11 per share, and it had to borrow money to pay a massive government fine. Six months later, Kusserow became its CEO. Under his leadership, Amedisys dramatically improved operations, increased its market capitalization by over tenfold, and took its place among the country's top home care and hospice businesses. In this in-depth case study, Kusserow explains how he achieved this stunning turnaround.