Business Process

An audiobook written for those who really practice business process management. This audiobook was born of an internal corporate training, in which I presented the designed infographic that illustrates the cover...repeatedly through several years. Participating in other trainings, audits and events, I came to consider that some of my peculiar approaches could always be seen as great nonsense or as a solid experience and its many scars...always being to the taste or criticism of the public.

Do you feel stressed and overwhelmed with tasks that you can’t keep up with? Are you struggling with the delegation of work to your employees? Effective Delegation of Authority is a brief guide for new managers that will help you improve your delegation skills in simple steps. If you’re a manager or entrepreneur who leads three or more employees, then this book is for you. It’s a super-short book that’ll help you avoid the common mistakes that new managers make when delegating tasks.

Propaganda, an influential book written by Edward L. Bernays in 1928, incorporated the literature from social science and psychological manipulation into an examination of the techniques of public communication. Propaganda explored the psychology behind manipulating masses and the ability to use symbolic action and propaganda to influence politics, effect social change, and lobby for gender and racial equality.

How do executives make decisions? Are their decisions conscious or unconscious? Can they explain each decision they make? What tools can they use to improve their decision-making process? These are some of the questions this book addresses.

One of the main reasons companies resort to outsourcing is it can significantly reduce costs. In the case of overseas outsourcing of manufacturing tasks, costs can be cut dramatically because there are lower wages and costs associated with managing and maintaining the manufacturing plants.

In Words Like Loaded Pistols, Sam Leith traces the art of argument from ancient Greece down to its many modern mutations. He introduces verbal villains from Hitler to Richard Nixon—and the three musketeers: ethos, pathos and logos. He explains how rhetoric works in speeches from Cicero to Obama, and pays tribute to the rhetorical brilliance of AC/DC's "Back In Black". Before you know it, you'll be confident in chiasmus and proud of your panegyrics—because rhetoric is useful, relevant, and absolutely nothing to be afraid of.

How to Forgive Yourself answers these questions and helps you find the peace and freedom you're looking for. From addressing the inner turmoil of human emotion to viewing real-life examples, this audiobook will put you on the path to success. Learning to forgive yourself will broaden your awareness of a world you never knew existed. In this world of healing, a new perspective will be born and you'll be able to use it to move forward. Other key takeaways from this audiobook will help you:

Author Monica Sharma describes how we can source our inner capacities and wisdom to manifest change that embodies universal values such as dignity, compassion, fairness, and courage. Drawing on more than 20 years of work for the United Nations and elsewhere, she presents a radical new approach to transformational leadership, one that creates systems of change where everyone can engage - not just analysts and policy-makers.

This inspiring, nonpartisan guide, authored by longtime staff members of Republican and Democratic house leadership teams provides all the hard-won secrets and strategies you need to build a career in local politics or Congress, make a difference, and ascend from an internship to leadership. With practical tips on how to not only land a job but also create the foundation for a lasting and impactful career in public service, this guide will empower anyone who feels the urge to improve this country with meaningful work.

Truth: A User's Guide explores how we can guard against the noise of competing truths, in business, in our personal relationships, and within ourselves, but also how we can use them to our advantage. Written with authority and humour, this is an accessible and illuminating narrative that will find a wide audience among listeners in search of understanding why the meaning of "truth" seems to have gone completely haywire.

People who are trying to solve tough economic, social, or environmental problems often find themselves frustratingly stuck. They cannot solve their problems in their current context; the larger system within which they are operating is too unstable or unfair or unsustainable. They cannot transform this system on their own or by working only with their friends or colleagues; the system is too complex to be grasped or shifted by any one person or organization or sector.

Featuring instructional case studies from companies including Panasonic, Hilton, Merck, and Honeywell, this evidence-based book provides listeners with a proven methodology for driving success before, during, and after every sale. Embracing the entire customer life cycle, Beyond the Sales Process reveals twelve essential strategies including: Study your customer. Give them compelling reasons to engage. Build a vision for them of their own success....

This audiobook covers a 10-step process to plan, practice, and rehearse a presentation on any business topic. You'll review techniques to identify your audience, purpose, and main message. You'll strategize about ways to include all necessary information and eliminate unnecessary details. You'll practice how you'll carry yourself as you speak and also practice asking and answering questions. All the book's techniques can help you build confidence and deliver an engaging, effective presentation.

This is the leadership book you have to experience: a barn-storming new take on what makes a versatile, integrated, and effective leader. Using stories and examples from the lives of leaders, from the sports stadium to the White House to the office of the CEO, Nigel Nicholson shows vividly how the capacity of leaders to see what others do not see frames their actions and allows them to transform, build, destroy, or stabilize. Leaders fail through lack of insight - into themselves and into the worlds they inhabit.

What if you knew how to sell on the subconscious level? What if you knew the tactics and techniques that allowed you to penetrate through your customer’s conscious faculty and reach them on a deep and influential level? What if you knew exactly how to produce the emotional reaction that would cause them to buy? What if you knew how to read your customer’s body language so well that you could lead them to the decision you wanted, with ease? Listen to find out more.

MorningCoach motivational speaker and consultant JB Glossinger thought he had found what he was looking for once he achieved a golden level of corporate success and financial freedom. But even as he relished having conquered the corporate ladder, he felt a strong pull to seek something more. By aligning his mission, values, and goals, JB was able to form an action plan and achieve his vision of a fulfilling career of guiding others toward realizing their inner purpose balanced with his passions of family, golf, and writing - all with a three-hour workday.

From Andy Anderson, founder & CEO of Ultimate You - the innovative fitness, nutrition, and coaching franchise that is transforming lives and minds Down Under - comes a clear, actionable, step-by-step process that will help anyone make dramatic changes in life and health. Anderson himself is a true embodiment of transformation: After years of excessive drinking and wallowing in self-doubt, he found the strength to dramatically improve his health, defeat depression, become a professional athlete, and build a seven-figure business with over sixty staff members and thousands of clients.

Jack Daly is an international expert in sales and sales management, bringing 30 plus years of field proven experience from a starting base with CPA firm Arthur Andersen to the CEO level of several national companies. The thrust here is creating an environment in your business where your employees don’t begrudgingly come into work, but rather are excited to be working at your company. If we get the culture right, everything else in our business will be easier. If we don’t get it right, all else will be hard.

People don't always communicate well. It's a fact of life. But you don't have to be a helpless witness or participant in a conversation that steadily unravels into misunderstandings, confusion, and even hostility. You can take charge - and you can make a difference! Breakthrough Communication provides easy-to-implement strategies for virtually any business situation, whether it's one-on-one or within a group.

Digital transformation of the business landscape is well underway, and businesses are being reshaped faster than ever before. Agility and adaptability are now critical components of these businesses' survival. But building these traits requires a holistic approach with an unrelenting focus on automation. How does one go about developing that focus? Vijay Tella, Scott Brinker, and Massimo Pezzini deliver a guide to implementing automation in the real world, avoiding jargon and vague bromides in favor of concrete examples.