Business Relationship Management

Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships.

The World Health Organization estimates that American businesses lose more than $300 billion a year due to stress experienced by employees, and recent research by Harvard Medical School found that more than 95 percent of leaders felt at least somewhat burnt-out. For individuals and organizations who want to thrive in today's high-pressure, 24-7 business environment, working even longer is not the solution. To maximize your performance and well-being over the long-term, you need to work stronger.

Become a better leader by improving your emotional intelligence. Best-selling author Daniel Goleman first brought the concept of emotional intelligence (EI) to the forefront of business through his articles in Harvard Business Review, establishing EI as an indispensable trait for leaders. The Emotionally Intelligent Leader brings together three of Goleman's best-selling HBR articles.

Rick Ross is a hip-hop icon and a towering figure in the business world, but his path to success was not always easy. Despite adversity and setbacks, Ross held tight to his vision and never settled for anything less than greatness. Now, for the first time, he shares his secrets to success, offering his own life as a road map to listeners looking to build their own empire.

Our noisy world has trained us to think that those who get in the last word win, when in fact it’s those who know how to stay silent who really hold the power. STFU is a book that unlocks this power and will change your life, freeing you to focus on what matters. Lyons combines leading behavioral science with actionable advice on how to communicate with intent, think critically, and open your mind and ears to the world around you. Talk less, get more. That’s what STFU is all about.

The Power of Consistency lays out the Personal Prosperity Plan, a simple process to create meaningful results by unleashing the power of focus and your subconscious mind. Taking you step by step through the FEAR process - focus, emotional connection, action, and responsibility - this audiobook will teach you: How to get focused on what you want; How to become deeply emotionally committed to achieving your goals.

Average schools don't inspire greatness - and greatness is what our world needs if we are going to produce world-changing learners. In Culturize, author and education leader Jimmy Casas shares insights into what it takes to cultivate a community of learners who embody the innately human traits our world desperately needs, such as kindness, honesty, and compassion. His stories reveal how these "soft skills" can be honed while meeting and exceeding academic standards of 21st-century learning.

This book will inspire you to: thrive on pressure like an Olympic athlete; manage and overcome negative emotions by acknowledging them; plan short-term goals to achieve long-term aspirations; surround yourself with the people who will push you the hardest; use challenges to become a better leader; use creativity to move past trauma; and understand the tools your mind uses to recover from setbacks.

Too often we look back at the end of the week and are frustrated that we didn’t make progress on our soul-deep dreams and goals that seem to remain eternally out of reach. Start Finishing presents a 9-step method for success - including identifying your genius, building a success pack of supporters, navigating multiple projects, and overcoming the challenges that come with doing work that matters. Features contributions from Seth Godin, Susan Piver, Jonathan Fields, James Clear, and more.

In this follow-up to his best-selling The 80/20 Principle, the power law that helped hundreds of thousands achieve more by doing less, Richard Koch puts science to work, applying 92 other natural laws to promote the "science of success" within the ever-changing world of business. What does Charles Darwin's theory of natural selection prove about developing a niche product line? How can Isaac Newton's laws of motion and gravity help in a crowded marketplace?

Part manifesto and part playbook, Wisdom @ Work ignites an urgent conversation about ageism in the workplace, calling on us to treat age as we would other type of diversity. In the process, Conley liberates the term elder from the stigma of elderly and inspires us to embrace wisdom as a path to growing whole, not old. Whether you've been forced to make a mid-career change, are choosing to work past retirement age, or are struggling to keep up with the millennials rising up the ranks, Wisdom @ Work will help you write your next chapter.

We've seen the negative impact of self-serving leaders in every sector of our society. Not infrequently, they end up bringing down their entire organization. But there is another way. Servant leaders lead by serving their people, not by exalting themselves. In this collection, edited by legendary business author and lifelong servant leader Ken Blanchard and his longtime editor Renee Broadwell, leading businesspeople, best-selling authors, and spiritual leaders offer tools for implementing this proven - but for some, still radical - leadership model.

How often do you interrupt? How often do people interrupt you? Can you remember the last time someone listened to you all the way through your thinking? In her new book, Nancy Kline, best-selling author of Time to Think, makes this radical proposal: 'I won't interrupt you' is a promise that changes everything. It deepens relationships, spawns dignity, raises the intelligence of groups and enriches every conversation. It may, in fact, be the most important promise we ever make. And the hardest to keep.

In Rising Above a Toxic Workplace, you'll learn how to endure, cope, or quit if necessary. Drawing from authentic - sometimes horrific - real-life stories, authors Gary Chapman, Paul White, and Harold Myra blend their expertise to give you practical guidance, empowering insight, and realistic hope. You'll discover: how workplaces can become unhealthy and how to avoid getting wounded; what drives toxic leaders and why they are so damaging to those around them.

Are there tried and true principles that are always certain to help a person grow? John Maxwell says the answer is yes. He has been passionate about personal development for over 50 years, and here, he teaches everything he has gleaned about what it takes to reach our potential. This compact audiobook will help listeners become lifelong learners whose potential keeps increasing and never gets "used up."

Are you trapped in a never-ending cycle of deadlines and demands, feeling disconnected from the job you once loved? Is your organization turning a blind eye to burnout despite your colleagues and team experiencing similar struggles? While workplace burnout is gaining recognition, executives remain slow to act, skeptical of the need for change. This innovative workbook offers more than just advice; it provides a practical path to recovery through over 30 straightforward exercises tailored to fit your personal pace and preferences.

Originally published in 1928, this is the book that began Napoleon Hill's self-help odyssey. Hill queried dozens of people about the keys to their prosperity and organized his findings into 16 principles. Each principle marks a chapter of this book, forming a methodology for employing untapped "mind-power" that leads to success.

Find out how to successfully resolve your most emotionally charged conflicts. In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro presents a groundbreaking, practical method to reconcile your most contentious relationships and untangle your toughest conflicts.

A groundbreaking and paradigm-shifting book, The Speed of Trust challenges our age-old assumption that trust is merely a soft, social virtue and instead demonstrates that trust is a hard-edged, economic driver -- a learnable and measurable skill that makes organizations more profitable, people more promotable, and relationships more energizing.

I studied over 200 of the best TED talks. I broke each TED talk down in terms of structure, message, and delivery. Here's what I discovered: After studying over 200 TED talks, the one commonality among all the great TED talks is that they contain stories. Discover the 23 storytelling secrets of the best TED talks! In this short, but powerful, guide you're going to learn how to use stories to make your presentations engaging and entertaining.