Business Relationship Management

Business and organizational leaders spend well over half of their professional time engaged in this process. It is the way they do deals, lead employees, and manage relationships. Most leaders learn to negotiate on the job through a long process of trial and error. In today’s competitive marketplace, there is no time for experimentation, nor room to make mistakes. The good news is by mastering negotiation, the next level of success is actually closer than it appears. The actionable advice and practical guidance offered in this book give a roadmap for every type of negotiation.

Tom Kelley, author of The Art of Innovation and the general manager of IDEO, the world-famous design firm, illuminates the strategies IDEO used to beat the devil's advocate and drive creativity throughout the organization.

This new audio set is a very special abridgement of two of Stephen R. Covey's best-selling business books, The 7 Habits of Highly Effective People and The 8th Habit, read by Dr. Covey himself. We've condensed the content of two entire books into just six hours of audio, but you'll still enjoy Dr. Covey's lessons on powerful personal change and how to incorporate his ideas into your life to fulfill your ultimate potential.

In the midst of a world filled with disagreements and disputes, the art of effective argumentation stands as a beacon of clarity. Doug Madden, in How to Argue Like a Lawyer, transforms the courtroom strategies used by seasoned attorneys into everyday tools for clear communication, productive disagreements, and mutual understanding.

As a working mother you often draw the short straw. Bosses and coworkers assume that since you're focused on your family, you don't prioritize work, and they give crucial opportunities to those around you. Advice for Working Moms can help you alleviate this stress. Drawing on the wisdom of experts and parents alike, it will help you strike the right balance between family and work, all while navigating the long-standing bias against mothers and, more broadly, women in the workforce.

I studied over 200 of the best TED talks. I broke each TED talk down in terms of structure, message, and delivery. Here's what I discovered: After studying over 200 TED talks, the one commonality among all the great TED talks is that they contain stories. Discover the 23 storytelling secrets of the best TED talks! In this short, but powerful, guide you're going to learn how to use stories to make your presentations engaging and entertaining.

In this series, you'll get three audiobooks that will help you with all types of writing. You'll get practical writing prompts, learn what productivity for authors looks like, and discover how to become a great non-fiction author. There's nothing worse than sitting down at your desk to write...and then finding out you don't have any ideas. You'll discover proven productivity strategies you can use to get the words out and finish writing an article, a story, a book, and more. I will also explain all you need to know about writing your non-fiction book, step-by-step.

Life these days can feel like an endless, exhausting to-do list with far too many to-dos and not nearly enough time to complete them. Self-help gurus will tell you to time block, to wake up at five am, to try the Pomodoro method, and get rid of everything in your life that doesn't spark joy—but the reality is you can't bullet journal your way out of exhaustion. Instead, science journalist Amy Arthur argues for a radical new approach: we must learn to manage not our time, but our energy.

In this revised and expanded edition of his groundbreaking Thinkertoys, creativity expert Michael Michalko reveals life-changing tools that will help you think like a genius. From the linear to the intuitive, this comprehensive handbook details ingenious creative-thinking techniques for approaching problems in unconventional ways. Through fun and thought-provoking exercises, you'll learn how to create original ideas that will improve your personal life and your business life.

So, how do you change someone's mind - or at least advance the conversation - when everyone is entrenched in their own points of view? Communication expert Lee Hartley Carter has spent nearly 20 years advising and helping the world's most well-known companies do just that. Filled with deeply researched insights into how we make up - and change - our minds, as well as colorful real-world examples and actionable recommendations, Persuasion will help you hone your message and craft your narrative in order to get heard and get results.

No matter how educated they are or how far they have climbed up the ladder, women are taught one thing over and over at every stage of their lives: when someone asks you for help, you say yes. Women are supposed to agree to take on whatever is asked of them, regardless of how busy they are. No matter how much a woman deeply desires to say no, the societal expectation is that women are helpers-taught to fix problems, show up at all times, and not let people down.

This phenomenal best seller - over 525,000 copies sold - is now expanded in a new third edition and explores how we often misunderstand the causes of our conflicts and shows us the paths to achieving true peace within ourselves and our relationships.

Collaborative intelligence, or CQ, is a measure of our ability to think with others on behalf of what matters to us all. It is emerging as a new professional currency at a time when the way we think, interact, and innovate is shifting. In the past, "market share" companies ruled by hierarchy and top-down leadership. Today, the new market leaders are "mind share" companies, where influence is more important than power, and success relies on collaboration and the ability to inspire.

In the Confidence and Assertive Skills for Women guide, you're going to discover: How to become a confident, strong, and calm woman in today's chaotic world. Real-life case studies of ordinary women like you who transformed their lives and became powerful, assertive women. How to get rid of the debilitating impostor syndrome and gain the confidence you need to take on the world. Foolproof strategies to help you become an assertive woman and impose your will on the world without coming across as pushy or domineering.

In a world of constant change, leadership skills are among the most critical to the survival and development of organizations. However, the acquisition and development of effective leadership often become a sort of a "grail quest". The very definition of leadership is debatable. For some, it is the ability of an individual to lead or lead other individuals or organizations to achieve certain goals. For others, it is foremost the ability to influence. The nuances of the definitions of leadership are numerous and reflect, above all, their results rather than their very nature.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

In a world with an endless hunger for innovation, why is it so hard to create audacious change? According to thought leader Seth Goldenberg, the answer to this question stems from how we, as a society, view questions themselves. In Radical Curiosity, Goldenberg argues that because we value knowing above learning and prioritize doing over thinking, curiosity has become an endangered species.

We tend to think of our lives as being split between the professional and the personal, believing that in order to lead successfully, we must separate our roles at work and at home. But managing two divided identities exhausts us and derails our ability to be effective, skillful leaders in all the spheres we inhabit. In this groundbreaking audiobook, therapist, consultant, coach, and family enterprise advisor Deena Chochinov shows you how to integrate your professional and personal selves to show up whole in both places.

Não importa o objetivo, não importa o destino, a jornada para qualquer coisa que você queira começa sempre com um único passo. Esse passo se chama a Única Coisa. Você quer menos. Menos distrações, menos estresse e menos correria. Quer saber lidar com a enxurrada diária de e-mails, notícias e reuniões que suga sua energia e prejudica seu desempenho, gerando frustração e sobrecarga. E você quer mais. Mais produtividade. Mais qualidade no que faz. Mais tempo para dedicar a si mesmo e ao que realmente importa para você.

How often do you interrupt? How often do people interrupt you? Can you remember the last time someone listened to you all the way through your thinking? In her new book, Nancy Kline, best-selling author of Time to Think, makes this radical proposal: 'I won't interrupt you' is a promise that changes everything. It deepens relationships, spawns dignity, raises the intelligence of groups and enriches every conversation. It may, in fact, be the most important promise we ever make. And the hardest to keep.