Business Relationship Management

Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships.

Daniel Amen, MD, one of the world's foremost authorities on the brain, has news for you: your brain is involved in everything you do - learn to care for it properly, and you will be smarter, healthier, and happier in as little as 15 days!

You believe in a good idea. You know it could make a crucial difference for you, your organization, your community. You present it, hoping for enthusiastic support. Instead, you get confounding questions, inane comments, and verbal bullets. Before you know what’s hit you, your idea is dead, shot down. It doesn’t have to be this way, say John Kotter and Lorne Whitehead. In Buy-In, they reveal how to protect good ideas and win the support needed to deliver valuable results.

In a world of constant change, leadership skills are among the most critical to the survival and development of organizations. However, the acquisition and development of effective leadership often become a sort of a "grail quest". The very definition of leadership is debatable. For some, it is the ability of an individual to lead or lead other individuals or organizations to achieve certain goals. For others, it is foremost the ability to influence. The nuances of the definitions of leadership are numerous and reflect, above all, their results rather than their very nature.

Today everyone - whether they know it or not - is in the emotional transportation business. More and more, success is won by creating compelling stories that have the power to move partners, shareholders, customers, and employees to action. Simply put, if you can’t tell it, you can’t sell it. And this book tells you how to do both. Peter Guber, whose executive and entrepreneurial accomplishments have made him a success in multiple industries, has long relied on purposeful story telling to motivate, win over, shape, engage, and sell.

An inspirational, practical guide to success in business and life learned through the opportunities and challenges of growing up as the daughter of NASCAR legend Dale Earnhardt, Sr., and becoming one of the most influential women in professional sports. A successful businesswoman shares her story of growing up in the world of NASCAR and the lessons she learned along the way.

Tom Kelley, author of The Art of Innovation and the general manager of IDEO, the world-famous design firm, illuminates the strategies IDEO used to beat the devil's advocate and drive creativity throughout the organization.

You know those days when everything just feels off? Maybe you had a rough morning, a frustrating meeting, or a tense chat with your partner. You move through life like a ball bouncing around in a pinball machine, reacting to every bump and beep. But what if you could turn that chaos into something productive? What if you could take those intense emotions and channel them into better conversations, stronger relationships, and a sense of calm? This book is your guide to mastering emotional intelligence—a skill that can completely transform how you handle your world.

> Left Brain, Right Stuff takes up where other books about decision making leave off. For many routine choices, from shopping to investing, we can make good decisions simply by avoiding common errors, such as searching only for confirming information or avoiding the hindsight bias. But as Phil Rosenzweig shows, for many of the most important, more complex situations we face — in business, sports, politics, and more — a different way of thinking is required.

Here at last is a clear, easy-to-follow interpretation of the classic Chinese text The Art of War by Sun Tzu which incorporates modern business lessons to make this relevant and accessible to today's executive facing strategic and competitive challenges. For years, business schools and professional consultants have turned to Sun Tzu's 2,500-year-old Chinese text for its invaluable commentary on such topics as leadership, strategy, organization, competition and cooperation.

An accessible guide to the principles of success by one of the most respected and sought-after motivational speakers of our time. In the tradition of Og Mandino and Zig Ziglar, this inspirational guide uses a wide variety of subjects, from “Achievement” to “Worry”, to bring clarity, information, and motivation to listeners. In The ABCs of Success - the first trade book ever published by this master of motivation and prosperity - Proctor goes beyond the simple laws of success and attraction.

On average, people leave about 20 percent of potential mutual gains untapped in any negotiation. This is akin to taking 20 percent of the value in any deal and dumping it into a garbage canister. Finding that hidden 20 percent, the “sweet spot”, is a skill that takes practice but is also one that anybody can learn. In Negotiating the Sweet Spot, Leigh Thompson offers surefire best practices and tools to use in daily negotiations and conflict situations.

Humility, or holding power loosely for the sake of others, is sorely lacking in today's world. Without it, many people fail to develop their true leadership potential and miss out on genuine fulfillment in their lives and their relationships. Speaker and historian John Dickson shows how the virtue of humility was an important character trait for the "greats" of history and figures prominently in the findings of psychology and sociology.

Déjà plus de 30 000 lecteurs et auditeurs : après avoir écouté ce livre audio, vous saurez comment gagner une heure de travail par jour et libérer du temps pour faire ce qui vous rend vraiment heureux. Dans cette 2e édition, plus de 300 fondateurs de startups, serial entrepreneurs et directeurs de fonds d'investissement partagent leurs meilleurs secrets de productivité.

Laura Vanderkam has combined her three popular mini auidobooks into one comprehensive guide, with a new introduction. It will help listeners build habits that lead to happier, more productive lives, despite the pressures of their busy schedules. Through interviews and anecdotes, she reveals... What the Most Successful People Do Before Breakfast - to jump-start the day productively. What the Most Successful People Do On the Weekend - to recharge and prepare for a great week. What the Most Successful People Do at Work - to accomplish more in less time.

With the countless distractions that come from every corner of a modern life, it's amazing that we're ever able to accomplish anything. The Power of Less demonstrates how to streamline your life by identifying the essential and eliminating the unnecessary - freeing you from everyday clutter and allowing you to focus on accomplishing the goals that can change your life for the better

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

With nearly four decades of experience with the good, bad, and ugly of the board universe, Brian Hayward hones in on practical ways to develop the thinking and behaviour necessary for anyone taking this seat. Through real-life examples, and stories featuring Paul McCartney, Kalahari bushmen, Robert Maxwell, camels, Buddhist parables, and the Boeing 737 Max, listeners will see how chairing a board requires leadership competency of its own (distinct from being a director).

MorningCoach motivational speaker and consultant JB Glossinger thought he had found what he was looking for once he achieved a golden level of corporate success and financial freedom. But even as he relished having conquered the corporate ladder, he felt a strong pull to seek something more. By aligning his mission, values, and goals, JB was able to form an action plan and achieve his vision of a fulfilling career of guiding others toward realizing their inner purpose balanced with his passions of family, golf, and writing - all with a three-hour workday.

Whether you are forced to negotiate a high-pressure business deal or confront an angry family member, within the chapters of this book you will learn how to manage your emotions and quickly process information during stressful situations. You will learn how to effectively read your counterparts and how to decipher their words and body language. This book will properly prepare you for conflict and how to effectively use these skills in multiple real-world situations.