Business Relationships

I wrote this book to help you respond to anyone who tries to engage you with hostile emails, texts, Facebook postings, vicious rumors, or just plain difficult behavior. But before I explain how to write a BIFF response, I want to give you a brief understanding of how HCPs think.

Saying the right thing the right way can make the difference between sealing the deal or losing the account, getting a promotion, or getting a pink slip. It's essential to be pitch perfect - to get the right message across to the right person at the right time. In Pitch Perfect, Bill McGowan shows you how to craft the right message and deliver it using the right language - both verbal and nonverbal.

Chock full of tangible insights, unexpected ancient wisdom, and inspiring stories from his clients and his own life—from his darkest moments of addiction and inner turmoil to training some of the best athletes in the world—Unlocked is the culmination of Mumford’s life’s work; it helps us discover our gifts. To sustain success no matter the game or the stakes. To step into the power within us and embrace the freedom of being unlocked.

By adhering to the "5 Second Rule," which is the secret, you have the ability to alter every aspect of your life. You can use the rule and its countdown technique to break any bad habit, interrupt self-doubt and negative self-talk, and motivate yourself to take the measures that will change your life. These are all goals that can be accomplished through the use of the rule.

Êtes-vous dénué de tout sens de l’orientation ? Incapable d’établir le plan de réussite de votre vie ? Napoléon Hill, auteur du best-seller "Réfléchissez et devenez riche", reste aujourd’hui l’un des pères fondateurs du développement personnel. Il a inventé le premier GPS du succès il y a déjà plusieurs décennies de cela. Dans cet ouvrage, il nous décrit une série de panneaux indicateurs qui jalonnent l’autoroute du succès, avec des indications propices à mener à destination ceux qui les suivent.

In Decisive, the Heaths, based on an exhaustive study of the decision-making literature, introduce a four-step process designed to counteract these biases. Written in an engaging and compulsively listenable style, Decisive takes readers on an unforgettable journey, from a rock star’s ingenious decision-making trick to a CEO’s disastrous acquisition, to a single question that can often resolve thorny personal decisions.

A groundbreaking women's leadership expert and popular conference speaker gives women the practical skills to voice and implement the changes they want to see - in themselves and in the world.

In an online and social media world, measurement is the key to success. If you can measure your key business relationships, you can improve them. Even though relationships are "fuzzy and intangible", they can be measured and managed - with powerful results. Measure What Matters explains simple, step-by-step procedures for measuring customers, social media reputation, influence and authority, the media, and other key constituencies.

During her multi-book investigation into understanding human nature, Gretchen Rubin realized that by asking the seemingly dry question “How do I respond to expectations?” we gain explosive self-knowledge. She discovered that based on their answer, people fit into Four Tendencies: Upholders, Questioners, Obligers, and Rebels. Our Tendency shapes every aspect of our behavior, so using this framework allows us to make better decisions, meet deadlines, suffer less stress, and engage more effectively.

Brilliantly researched, impassioned, and accessible, Presence is filled with stories of individuals who learned how to flourish during the stressful moments that once terrified them. Every listener will learn how to approach their biggest challenges with confidence instead of dread, and to leave them with satisfaction instead of regret.

Are there actually tried and true principles that are always certain to help a person grow? John Maxwell says the answer is yes. He has been passionate about personal development for over 50 years, and in the 15 Invaluable Laws of Growth, he teaches everything he has gleaned about what it takes to reach our potential.

After the sudden death of her husband, Sheryl Sandberg felt certain that she and her children would never feel pure joy again. "I was in 'the void,'" she writes, "a vast emptiness that fills your heart and lungs and restricts your ability to think or even breathe." Her friend Adam Grant, a psychologist at Wharton, told her there are concrete steps people can take to recover and rebound from life-shattering experiences. We are not born with a fixed amount of resilience. It is a muscle that everyone can build.

She was a successful ad sales rep in Manhattan. He was a homeless 11-year-old panhandler on the street. He asked for spare change; she kept walking. But then something stopped her in her tracks, and she went back. And she continued to go back, again and again. They met up nearly every week for years and built an unexpected, life-changing friendship that has today spanned almost three decades.

Written as an engaging parable, Swim!: How a Shark, a Suckerfish, and a Parasite Teach You Leadership, Mentoring, and Next Level Success brings to life real-world challenges (and their solutions) and presents them in simple, yet powerful terms. The book explores the vital importance of networking, explores the steps that lead to successful networking, and explains why we need it.

Millions have embraced Joseph Murphy's writings, including the phenomenal best seller The Power of Your Subconscious Mind, a beloved classic that sits alongside the works of Napoleon Hill, Dale Carnegie, and Norman Vincent Peale. This new collection, authorized by the Joseph Murphy Trust, focuses on prosperity - and the simple yet powerful ways we can focus our attention and beliefs to achieve life goals, obtain riches, and live the life of our dreams.

At last, the world will discover what happens to the greatest salesman when he finally emerges from his lonely retirement to commence a new career. At first, he finds failure - until he receives a special gift from someone he has not seen in half a century. He then returns triumphantly to his homeland to write his own 10 vows of success to be shared with all who seek a better life - including you.

This step-by-step guide leads you easily and clearly to successfully create the life you truly want and finally move from hoping to having.

Jose Silva, Jr.'s 30-day plan shows you how to program your brain and mind for greater success. Week 1: Start using the Alpha Brainwave Level relieve stress for relaxation and good health; strengthen your willpower with imagination; turn difficult problems into creative solutions; and develop a leadership mindset

What entrepreneur or founder doesn't aspire to build the next Amazon, Facebook, or Airbnb? Yet those who actually manage to do so are exceedingly rare. So what separates the start-ups that get disrupted and disappear from the ones who grow to become global giants? The secret is blitzscaling: a set of techniques for scaling up at a dizzying pace that blows competitors out of the water.

You are not alone. In Betrayed by Work, authors Julia Erickson, MBA, and Suzanne Vosburg, PhD, bear witness to the stories of women just like you - and just like them. This book shows how women lost their jobs, describes what happened to them immediately and in the aftermath, validates women's feelings about being fired, and offers a source of hope and companionship to those of us coping with either our own job loss or the sudden job loss of someone we know or love.