Business Steps

The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately.

Composed in the 5th century BC, Sun Tzu's Art of War is the earliest-known treatise on military strategy, and is still hugely popular around the world for its perceptive tactical advice to commanders on how to win at war with minimal bloodshed. Aimed at all those who want to study the text in depth, this is the first step-by-step guide to the famous treatise, breaking down the 13 chapters of the original into 200 easily digested lessons, from 'do not press a desperate enemy' to 'control your troops through bond of loyalty' to "when you are weak, beware attack".

Take your passion for event planning to the next level with in-the-trenches advice and tools you need to start, run, and grow a successful business. From writing a solid contract to finding reliable vendors, our experts help you identify your niche, teach you how to scout potential clients, evaluate the competition, market your business, and more.

Here is the essential guide to kick-starting a career you love in any job market. There is an epidemic in this country, one that continues to spread despite fluctuations in the economy. A dishearteningly large number of people dislike what they do for a living. In this revised and updated edition of I Don’t Know What I Want, but I Know It’s Not This, career coach Julie Jansen shows how anyone unhappy with their employment - or lack of it - can implement a real and satisfying career transformation.

We know the impacts of poor leadership: lackluster performance, missed opportunities, deleterious cultures, and, in some cases, disaster. While these issues are all too common, leaders also possess an immense opportunity. They can create a speak-up culture, one in which people feel it is both safe and worth it to share their ideas, concerns, disagreements, and even mistakes—all for the betterment of the organization. Speak-Up Culture is for leaders at all levels who desire to know a better way to behave as a leader.

Before he was the #1 New York Times bestselling author of holiday classics such as The Christmas Box, Richard Paul Evans was a young boy being raised by a suicidal mother and dealing with relentless bullying. He could not fathom what the future held for him. Now, in this intimate and heartfelt collection of personal essays, Evans shares his moving journey. With his signature “seasoned finesse” (Booklist), he offers the insightful lessons he’s learned and engaging advice about everything from marriage to parenthood and even facing near-death experiences.

The Startup Checklist is the entrepreneur's essential companion. While most entrepreneurship books focus on strategy, this invaluable guide provides the concrete steps that will get your new business off to a strong start. You'll learn the ins and outs of startup execution, management, legal issues, and practical processes throughout the launch and growth phases and how to avoid the critical missteps that threaten the foundation of your business.

Unleash the power of impactful conversation using 7 key steps, even if you're an introvert or have been held captive by social anxiety for years. Are you plagued by the fear of initiating conversations or suffer from crippling social anxiety? Does the thought of networking events or professional conversations fill you with dread? Are you tired of feeling unnoticed, misunderstood, or swept aside in a room full of more outspoken individuals?

Designed specifically for beginners, this guide will show you in step-by-step detail how to build an Etsy empire. Inside, you will find the best marketing tactics which will help your business flourish from day one.

The single most common and frustrating problem for anyone in business, anyone in a career or job transition, anyone moving back into the workforce, and anyone about to graduate from college... is getting the access they need to prove their abilities.

You’ve worked hard for your money and now it’s time for your money to work for you. Growing your money significantly doesn’t require starting with a lot of money. It requires a little bit of knowledge about taking smart risks and as much time as possible to take advantage of the glorious power of compound interest. From automating your savings to easy, no-stress investing strategies, Nicole will teach you how to take your financial knowledge and portfolio to the next level and start you on your journey to your ultimate destination: true financial independence.

Are you a new manager or struggling to get your employees on track? Are you struggling to get your people motivated, or not sure what it takes to push them to be high performers? How to Manage People is a great guide to help you make a move from being the boss to being someone your people admire and respect. Leading people can be a complex and daunting task, but those complexities are broken down into seven easy and actionable steps.

Curious to catapult your crochet business? Or maybe start a crochet business? This is a must-have book that provides you with the best tips and secrets to learn how to be successful in writing, selling, and marketing digital patterns for your crochet business! Your purchase also includes free crochet patterns from your favorite designers along with free templates for your patterns.

This book has everything you need to improve how you market your lawn and landscaping business. It shows you what to do, from how to use social media to paid advertising and even marketing tips that won't break the bank. It's an informative book with lots of useful business strategies.

Managers desperately want a crisp how-to book that will show them—in one single title—the way to master the most important skills necessary to run an organization. The Manager's Handbook organizes the five essential skills of effective implementation into one easy-to-use book. In the book, you'll learn how to get better at running any kind of organization by breaking down each essential skill into bite-sized sub-skills you can easily and quickly learn.

Are you among the thousands of retailers frustrated by market challenges and looking for ways to take control of your business? Are you looking for the advice of an expert consultant, but unable to spend the money? Then The Retail Doctor's Guide to Growing Your Business is for you.

Learn the secret of what really drives sales - and how to give people what they need so they want to buy from you.

Do you often set goals that you never seem to reach? We're all filled with dreams and aspirations. Most long for fulfilling relationships. Some desire personal freedom. Others want fame and success. And some strive for profitable businesses. Wherever your ambitions may lie, goal setting can get you there. We all have important milestones we'd like to reach. The trick is to create a plan and commit to it. Setting S.M.A.R.T. goals can help you do this.

Negotiation is hard. It’s especially tough when you feel like the underdog—whether you face a ‘Godzilla’ counterpart, face threats of budget cuts during a downturn, or know that you need a deal more than the other side does. Seth Freeman can help. Freeman is an award-winning professor who has taught negotiation to thousands of leaders and students.

Whether you're an aspiring entrepreneur or a seasoned business owner seeking a fresh perspective, this guide is your ticket to carving out a thriving niche business. So, let's take those ordinary steps to an extraordinary journey of financial independence with Ordinary Steps for Creating an Extraordinarily Boring, Niche Business. Ordinary is the new extraordinary!